Stamford, Connecticut, United States · Hybrid
$50k–$52k/yr
INTAKE AND CRISIS COORDINATOR Reports to: Director of Residential Services Department: Safe House Original Date: December 2020 Revised Date: July 2026 Job Status: Full Time - 40 hours, 12PM-8PM Location: Stamford, CT FLS…
Skills: Crisis intervention, Safety planning, Intake assessment, Trauma informed care, Case management
Stamford, Connecticut, United States · Hybrid
$50k–$55k/yr
HOUSING COORDINATOR Reports to: Director of Housing & Economic Empowerment Department: Housing & Economic Empowerment Original Date: July 2026 Revised Date: Status: Full Time – 40 hours Location: Stamford & Norwalk…
Skills: Trauma-Informed Care, Case Management, Housing Advocacy, Microsoft Office Suite, Data Entry
Stamford, Connecticut, United States · On-site
$50k–$55k/yr
HOUSING AND ECONOMINC EMPOWERMENT ADVOCATE Reports to: Director of Housing & Economic Empowerment Department: Housing Original Date: November 2020 Revised Date: March 2024 Status: Full Time – 40 hours Location: Sta…
Skills: Trauma Informed Counseling, Financial Budgeting, Case Management, Resume Preparation, Credit Repair Advice
On-site
$50k–$55k/yr
HOUSING ADVOCATE Reports to: Assistant Director of Housing & Economic Empowerment Department: Housing Original Date: November 2020 Revised Date: February 2025 Status: Full Time – 40 hours Location: Stamford & Norwa…
Skills: Case Management, Housing Advocacy, Trauma-Informed Care, Safety Planning, Risk Assessment
Norwalk, Connecticut, United States · On-site
$20/hr–$22/hr
RESIDENTIAL ADVOCATE Reports to: Assistant Director Department: Residential Services Original Date: December 2020 Revised Date: January 2026 Job Status: Per Diem, Essential Worker Location: Stamford & Norwalk, CT FLSA St…
Skills: Crisis Intervention, Case Management, Safety Planning, Advocacy, Counseling
Stamford, Connecticut, United States • Hybrid
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The coordinator serves as the primary point of entry for domestic violence victims, managing crisis calls, walk-ins, and safety planning. They also facilitate internal and external referrals while maintaining accurate statistical data and documentation.
Candidates must hold at least a bachelor's degree in a human services field or equivalent experience and possess strong interpersonal and organizational skills. Proficiency in English and Spanish is preferred, along with the ability to maintain domestic violence counselor certification.
INTAKE AND CRISIS COORDINATOR
Reports to: Director of Residential Services Department: Safe House
Original Date: December 2020 Revised Date: July 2026
Job Status: Full Time - 40 hours, 12PM-8PM Location: Stamford, CT
FLSA Status: Non -Exempt Travel Requirements: 25%
SUMMARY
As the entry point for domestic violence victims at DVCC, the Intake and Crisis Coordinator ensures all crisis calls and walk-ins are handled promptly, and clients' concerns and needs are addressed. Provides crisis intervention, information and referrals, and assists victims in developing safety plans. This position works in partnership with all agency departments as the point triage and navigation in assisting victims with a seamless transition to services that can be easily accessed based on department.
RESPONSIBILITIES
Crisis Intervention
Intake
Administrative Tasks
Qualifications:
Personal Characteristics:
COMPENSATION
DVCC offers a supportive workplace culture. The annual salary range for this position is $50,000-52,000. This is an in-person position.
Bonus: A one-time sign on bonus in the amount of $3,000.00 payable in two equal installments of $1,500.00 less applicable taxes. The first payment will be made after three (3) months of continuous employment from your start date, provided you have a meets performance and you are still employed at DVCC on the day that the payment is made. The second installment will be made after you have completed six (6) months of continuous employment from your start date, provided you have a meets performance and you are still employed at DVCC on the day the payment is made. These payments are one-time bonus amounts not added to your base compensation.
EQUAL OPPORTUNITY EMPLOYER
DVCC is committed to creating a diverse, equitable, and inclusive environment. DVCC does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.
WORKING CONDITIONS
PHYSICAL DEMANDS
Physical Abilities | N/A | Occasionally | Frequently | Constantly |
Standing | X | |||
Walking | X | |||
Sitting | X | |||
Stoop, kneel, crouch, crawl, bend | X | |||
Handling/Fingering | X | |||
Reach Outward/Above | X | |||
Taste and Smell | X | |||
Less than 10 lbs | 10 lbs to 50 lbs | 50 lbs to 100 lbs | More than 100 lbs | |
Lifting | X | |||
Visual Requirement | 20/20 Correctable Vision |
SIGNATURES
Prepared by: Date:
Approval Signature: Date:
Employee Signature: __Date:
DVCC has reviewed this job description to ensure that essential functions, competencies and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and DVCC reserves the right to change this job description and/or assign tasks for the employee to perform, as DVCC may deem appropriate.
Shining light on domestic violence since 1980.
Since 1980, Domestic Violence Crisis Center (DVCC) has provided counseling and advocacy services for victims of domestic violence and their children. DVCC is the only state-certified agency recognized by the Connecticut Coalition Against Domestic Violence (CCADV) serving the communities of Norwalk, Stamford, New Canaan, Darien, Westport, Weston and Wilton. DVCC’s role is to help those experiencing any level of domestic violence and assist them in building a safer environment for the well-being of themselves and their families. Our services include housing and financial advocacy; legal advocacy; trauma-informed individual and group counseling; and emergency safe housing. All victim services are free and confidential, and all services offered are multicultural/multilingual.
Offices: 777 Summer St, Stamford, Connecticut 06901, US
Shining light on domestic violence since 1980.
Since 1980, Domestic Violence Crisis Center (DVCC) has provided counseling and advocacy services for victims of domestic violence and their children. DVCC is the only state-certified agency recognized by the Connecticut Coalition Against Domestic Violence (CCADV) serving the communities of Norwalk, Stamford, New Canaan, Darien, Westport, Weston and Wilton. DVCC’s role is to help those experiencing any level of domestic violence and assist them in building a safer environment for the well-being of themselves and their families. Our services include housing and financial advocacy; legal advocacy; trauma-informed individual and group counseling; and emergency safe housing. All victim services are free and confidential, and all services offered are multicultural/multilingual.
Offices: 777 Summer St, Stamford, Connecticut 06901, US
