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Denis Development Coaching Services logoDenis Development Coaching Services

Account Manager

Indianapolis, Indiana, United States · On-site

Mid level

Denis Development is looking for a detail-oriented and proactive Account Manager to join our team. The Account Manager will be responsible for managing client accounts, ensuring customer satisfaction, and driving busines…

Skills: Account Management, Client Relationship Management, Sales, Customer Service, Marketing

Denis Development Coaching Services logo

Account Manager

Denis Development Coaching Services

Indianapolis, Indiana, United States • On-site

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Mid level

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  • Full-time
  • Posted 6d ago
  • ~40 hrs/week

Responsibilities

The Account Manager serves as the primary contact for clients to maintain strong relationships and ensure customer satisfaction. They are responsible for coordinating with internal teams to deliver services and identifying opportunities for account growth and upselling.

Requirements

Candidates need 2-3 years of experience in sales, customer service, or marketing, with a proven track record in client-facing roles. An entrepreneurial mindset and proficiency in CRM software and Microsoft Office are required.

Full job description

Denis Development is looking for a detail-oriented and proactive Account Manager to join our team. The Account Manager will be responsible for managing client accounts, ensuring customer satisfaction, and driving business growth through strong client relationships, maintiaing communication, and cultivating relationships to earn and retain business.This role involves coordinating with internal teams to deliver on client expectations and contribute to the company's success.

Responsibilities:

  • Serve as the primary point of contact for assigned client accounts.
  • Develop and maintain strong, long-lasting client relationships.
  • Understand client needs and objectives to provide tailored solutions and recommendations.
  • Coordinate with internal teams to ensure timely and successful delivery of services.
  • Monitor account performance and provide regular reports and feedback to clients.
  • Identify opportunities for account growth, upselling and further upselling.
  • Handle client inquiries, manage expectations, anticipate client needs and resolve issues promptly.

Qualifications and Skills:

  • 2-3 years of Sales Experience, Customer Service & Marketing, or a related field.
  • Proven experience as an Account Manager or in a similar client-facing role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to manage multiple projects and deadlines effectively.
  • Problem-solving skills with a client-focused attitude.
  • Familiarity with CRM software and Microsoft Office Suite.
  • Must have an Entrepreneurial Self Motivated mindset
  • Must be comfortable cold calling, smiling and dialing and closing the deal

Related keywords

Account ManagementCRMMicrosoft Office SuiteCold CallingUpsellingClient RelationsSalesCustomer ServiceMarketingBusiness Growth

About Denis Development Coaching Services

LinkedInVisit site

Helping businesses and individuals #RaiseTheBar through our Dreamer Development Coaching and Top Talent Recruiting.

Industry
Business Consulting and Services
Company size
2-10 employees
Founded
2010
Headquarters
New York, NY
LinkedIn followers
134

To schedule your FREE Coaching Call to learn more about my Top Talent Recruiting Program and my Dreamer Development LIVE Zoom Biz & Sales Team Coaching Calls click the "Learn more" button at the top of the page! https://lnkd.in/ef2AgV5J

Offices: 650 W 42nd St, New York, NY 10036, US

Sales Team Coaching Top Talent Recruitingand Digital Marketing Coaching
View all jobs at Denis Development Coaching Services

About Denis Development Coaching Services

LinkedInVisit site

Helping businesses and individuals #RaiseTheBar through our Dreamer Development Coaching and Top Talent Recruiting.

Industry
Business Consulting and Services
Company size
2-10 employees
Founded
2010
Headquarters
New York, NY
LinkedIn followers
134

To schedule your FREE Coaching Call to learn more about my Top Talent Recruiting Program and my Dreamer Development LIVE Zoom Biz & Sales Team Coaching Calls click the "Learn more" button at the top of the page! https://lnkd.in/ef2AgV5J

Offices: 650 W 42nd St, New York, NY 10036, US

Sales Team Coaching Top Talent Recruitingand Digital Marketing Coaching
View all jobs at Denis Development Coaching Services

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