Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countr…
Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countr…
Junior Payroll & People Operations Analyst (They/She/He)
Barcelona, Catalonia, Spain · Hybrid
Entry level$12B raised
Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countrie…
Skills: Payroll administration, Data management, Excel, Database management, Communication skills
Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countrie…
Skills: Payroll administration, Data management, Excel, Database management, Communication skills
Company Description foodpanda 為全球領先的本地食品配送平台配送平台- Delivery Hero 集團旗下品牌。我們的使命是提供快速、便利且優質的服務,將美食與生活必需品直送到消費者家門。業務遍及全球65 個國家。Delivery Hero 總部設於德國柏林,並自 2017 年起於法蘭克福證券交易所上市,目前為 MDAX 指數成分股。 Job Description About the Role (This…
Skills: Growth Marketing, Business Analytics, SQL, Tableau, Data Analysis
Company Description foodpanda 為全球領先的本地食品配送平台配送平台- Delivery Hero 集團旗下品牌。我們的使命是提供快速、便利且優質的服務,將美食與生活必需品直送到消費者家門。業務遍及全球65 個國家。Delivery Hero 總部設於德國柏林,並自 2017 年起於法蘭克福證券交易所上市,目前為 MDAX 指數成分股。 Job Description About the Role (This…
Skills: Growth Marketing, Business Analytics, SQL, Tableau, Data Analysis
Company Description foodpanda 為全球領先的本地食品配送平台配送平台- Delivery Hero 集團旗下品牌。我們的使命是提供快速、便利且優質的服務,將美食與生活必需品直送到消費者家門。業務遍及全球65 個國家。Delivery Hero 總部設於德國柏林,並自 2017 年起於法蘭克福證券交易所上市,目前為 MDAX 指數成分股。 Job Description About the Role (This…
Skills: Growth Marketing, Business Analytics, SQL, Tableau, Data Analysis
Company Description Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 …
Company Description Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 …
Skills: Sales Enablement, Training Program Design, Sales Capability Framework, Performance Analytics, Training Needs Analysis
Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countrie…
Company Description As part of the Delivery Hero Network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, Iraq, Bahrain, Oman, Qatar, Jordan and U…
Skills: Customer Experience, Data Analytics, NPS, SQL, Tableau
Cég leírása A foodora a Delivery Hero Group, a világ vezető kiszállítási platformjának része. Küldetésünk, hogy fantasztikus rendelési élményt nyújtsunk – gyorsan, egyszerűen és egyenesen az ajtódhoz. Világszerte körülbe…
Skills: Inventory management, Order fulfillment, Computer literacy, Communication skills, Problem-solving
Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 coun…
Company Description foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countr…
Skills: People leadership, Team management, Operations management, Logistics, Workforce planning
Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countr…
Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countr…
Company Description HungerStation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ c…
Skills: Backend development, GoLang, Ruby on Rails, Java, Python
Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 coun…
Skills: Payroll Processing, APAC Payroll, Statutory Compliance, Reconciliation, Data Analysis
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Entry level$12B raised
Company Description “To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’). foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Op…
Skills: Sales, Negotiation, Communication, Presentation skills, Problem solving
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Entry level$12B raised
Company Description "To be the most loved everyday food and groceries destination!" - that’s our mission at foodpanda (small ‘f’). foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Op…
Skills: Lead generation, Business development, Account management, Campaign management, Performance reporting
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Full-time
bachelor degree
Posted 3d ago
~40 hrs/week
Responsibilities
Lead the overall supply ecosystem and growth strategy to ensure high-performing rider operations across Qatar. Manage 3PL partnerships, operational KPIs, and cross-functional collaboration to drive efficiency and scalability.
Requirements
Requires a bachelor's degree and at least 5 years of experience in operational roles within fast-paced environments. Strong analytical skills, proficiency in GSheet, and the ability to manage complex logistics operations are essential.
Full job description
Company Description
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
WHAT’S ON YOUR PLATE?
Lead Talabat Qatar’s overall supply ecosystem, ensuring a sustainable, high-quality, and high-performing rider base across the country.
Develop and execute the overall supply growth and acquisition strategy aligned with business demand and market dynamics.
Lead long-term supply forecasting and planning to ensure full coverage and service level adherence.
Identify and launch new supply channels such as female riders, refugees, micro-financing, and e-bikes to diversify and sustain fleet growth.
Manage the full lifecycle of 3PL partnerships, from selection and onboarding to performance management and contract renewals.
Set clear KPIs and SLAs for 3PL partners, ensuring compliance, efficiency, and rider quality.
Build and maintain strong strategic relationships with key 3PL partners to drive alignment and operational excellence.
Lead and manage the on-ground operations team to ensure smooth daily operations, compliance, and service quality.
Monitor and improve key operational KPIs including rider supply rate, EPH, order-on-time percentage, and churn rate.
Implement standardized processes and digital tools to enhance control, visibility, and scalability across operations.
Coach and develop a high-performing team of managers, seniors, and specialists across supply, 3PLs, and operations.
Foster a culture of accountability, collaboration, and continuous improvement within the team.
Work closely with cross-functional teams such as People, Finance, Commercial, and Product to align on strategies and deliverables.
Identify and implement process improvements and best practices to enhance efficiency and rider satisfaction.
Drive automation and technology-enabled initiatives to improve visibility and performance management.
Oversee equipment management including uniforms, delivery boxes, and e-bikes to ensure consistent quality and operational standards.
Ensure adherence to performance KPIs such as supply run rate, rider churn and retention, 3PL compliance, rider NPS, EPH, and operational coverage.
Build long-term plans to sustain growth and strengthen Talabat’s market leadership position.
Qualifications
WHAT DID WE ORDER?
Bachelor’s degree required, with a preference for majors in Logistics, Supply Chain, Operations, or equivalent work experience in compliance or auditing
Minimum of 5 years of experience in operational roles within fast-paced environments. Track record in the FoodTech logistics sector is a plus. Management consulting experience is also considered a significant advantage
Management experience is advantageous, with the ability to effectively manage direct reports and foster a strong team culture.
Strong problem-solving abilities, with the capacity to dig into detail, manage complexity, and drive decision-making
Advanced proficiency in GSheet, demonstrating a strong analytical skill set. Ability to reason analytically, logically, and in a consistent fashion
Strong English written and verbal communication skills, capable of engaging across a diverse set of stakeholders, Arabic is good to have but not necessary
Extremely organized and process-driven, with a proven ability to manage a heavy workload effectively by setting priorities and managing expectations well
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We push hard, learn quickly, and stay human along the way. It’s this wonderful mix of high performance and real community that makes Delivery Hero a place where ambition and belonging grow side by side. If you’re curious, collaborative, and ready to dive deep into meaningful work, you’ll fit right in.
Offices: Oranienburger Straße 70, Berlin, Berlin 10117, DE · Istanbul, Istanbul, TR · Buenos Aires, AR · Dubai, AE · Wiryeseong-daero, Songpa-gu, Seoul, 05544, KR
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We push hard, learn quickly, and stay human along the way. It’s this wonderful mix of high performance and real community that makes Delivery Hero a place where ambition and belonging grow side by side. If you’re curious, collaborative, and ready to dive deep into meaningful work, you’ll fit right in.
Offices: Oranienburger Straße 70, Berlin, Berlin 10117, DE · Istanbul, Istanbul, TR · Buenos Aires, AR · Dubai, AE · Wiryeseong-daero, Songpa-gu, Seoul, 05544, KR