Milan, Lombardy, Italy · Hybrid
$82k–$102k/yr
Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countrie…
Skills: Operational Excellence, Facility Management, Supply Chain Efficiency, Commercial Management, P&L Management
Taguig, Metro Manila, Philippines · On-site
Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 coun…
Skills: Process Mapping, Standardization, Workflow Optimization, HR Operations, SOP Development
Budapest, Central Hungary, Hungary · On-site
Cég leírása A foodora a Delivery Hero Group, a világ vezető kiszállítási platformjának része. Küldetésünk, hogy fantasztikus rendelési élményt nyújtsunk – gyorsan, egyszerűen és egyenesen az ajtódhoz. Világszerte körülbe…
Skills: Inventory Management, Communication Skills, Problem Solving, Computer Literacy, Order Fulfillment
Dubai, Dubai, United Arab Emirates · On-site
Company Description talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countri…
Skills: UX Design, UI Design, Generative Research, Prototyping, Design Thinking
Bishkek City, Kyrgyzstan · Hybrid
Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countrie…
Skills: Partnership Management, Retail Marketing, Sales Funnel Optimization, Outbound Sales, Campaign Execution
Buenos Aires, Argentina · On-site
Descripción de la empresa PedidosYa forma parte de Delivery Hero, empresa líder mundial en servicios de delivery con presencia en ~65 países. PedidosYa es la empresa de tecnología líder en delivery y quick-commerce en La…
Skills: Looker, Data Studio, Tableau, SQL, Python
Buenos Aires, Argentina · On-site
Descripción de la empresa PedidosYa forma parte de Delivery Hero, empresa líder mundial en servicios de delivery con presencia en ~65 países. PedidosYa es la empresa de tecnología líder en delivery y quick-commerce en La…
Skills: Looker, Data Studio, Tableau, SQL, Python
Dubai, Dubai, United Arab Emirates · On-site
Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countr…
Skills: Risk-Based Auditing, Internal Audit Methodology, Fieldwork and Testing, Control Weakness Identification, Fraud Detection
Berlin, Germany · Hybrid
Company Description As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide powered by tech, designed …
Skills: Team Leadership, Stakeholder Management, SQL, Tableau, Looker
Panama City, Panamá Province, Panama · On-site
Company Description PedidosYa forma parte de Delivery Hero, empresa líder mundial en servicios de delivery con presencia en ~65 países. PedidosYa es la empresa de tecnología líder en delivery y quick-commerce en Latinoam…
Skills: Business Analysis, SQL, Data Visualization, Tableau, Looker
Amman, Amman, Jordan · On-site
Company Description A little bit about talabat talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in …
Skills: Network Support, Infrastructure Troubleshooting, Ticketing Systems, SLA Management, IT Asset Management
Barcelona, Catalonia, Spain · Hybrid
Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countrie…
Skills: Data Analysis, Data Visualization, Excel, Google Sheets, SQL
Casablanca, Casablanca-Settat, Morocco · On-site
Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countrie…
Skills: Account Management, P&L Tracking, Data Analysis, Business Review Preparation, Performance Metrics Tracking
Doha, Qatar · On-site
Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countr…
Skills: Quality Assurance, Food Safety, HACCP, GMP, Meat Cutting Specifications
Budapest, Central Hungary, Hungary · On-site
Company Description A foodora a Delivery Hero Group, a világ vezető kiszállítási platformjának része. Küldetésünk, hogy fantasztikus rendelési élményt nyújtsunk – gyorsan, egyszerűen és egyenesen az ajtódhoz. Világszerte…
Skills: Workforce Management, Forecasting, Cost Projection, Performance Analysis, Capacity Modeling
Milan, Lombardy, Italy · Hybrid
$82k–$102k/yr
Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countrie…
Skills: Operational Excellence, P&L Management, Supply Chain Efficiency, Facility Management, Vendor Negotiation
Athens, Attica, Greece · On-site
Company Description efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countrie…
Skills: Driving, Customer Service, Organization, Communication, Payment Management
Casablanca, Casablanca-Settat, Morocco · Hybrid
Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countrie…
Skills: Operations Management, Content Management, BPO Management, Stakeholder Management, KPI Tracking
Barcelona, Catalonia, Spain · Hybrid
Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countrie…
Skills: UX Leadership, Product Design, Content Design, Design Systems, Stakeholder Management
Singapore, Singapore · On-site
Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience — fast, easy, and to your door. We operate in over 70+ cou…
Skills: Product Security, DevSecOps, IAM, Data Security, AI Security
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Lead the day-to-day execution and operational excellence of Glovo's Micro Fulfillment Centers across Italy. This includes managing the local P&L, overseeing facility management, and optimizing the supply chain and vendor relationships.
Requires over 10 years of operational experience in Retail, Grocery, or Logistics with a proven track record of managing large cross-functional teams. Candidates must be fluent in Italian and English and possess strong financial acumen and analytical skills.
Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
As the Head of MFCs for Italy, you will be the driving force behind the day-to-day execution and operational excellence of Glovo’s proprietary network of dark stores, known as Micro Fulfillment Centers (MFCs), across the country. You will be directly responsible for the hands-on management of the MFC business in Italy, ensuring the achievement of local top and bottom-line goals. This role is both strategic and operational. Your focus will encompass executing the local rollout plan, overseeing the facility management of the sites, maximizing supply chain efficiency, and driving the commercial management of local suppliers. By optimizing site performance and leading the local workforce, you will solidify Glovo’s leadership in Q-Commerce within the Italian market.
Take full ownership of the daily operations and execution of the MFC business across Italy, including the comprehensive facility management of all sites, ensuring fulfillment centers are safe, optimized, and meet their operational and financial KPIs.
Execute the local market Masterplans and Business Plans, directly managing the Italian P&L targets and driving continuous improvement in unit economics.
Drive the commercial management of local suppliers, leading negotiations, optimizing sourcing, and ensuring profitable margins, while maintaining operational discipline across the wider supply chain and warehouse operations.
Lead, mentor, and scale a high-performing local team, encompassing both office staff and front-line operations colleagues across Italy.
Identify operational bottlenecks on the ground and implement immediate, effective tactical solutions to improve throughput, fulfillment times, and overall site efficiency.
Work closely with central teams to localize global strategies into actionable, executable steps tailored specifically for the Italian market.
Collect on-the-ground feedback from local teams, customers, partners, and suppliers, feeding it back to the Product and Growth teams to refine tools and processes.
10+ years of experience in highly operational and execution-focused roles within the Retail, Grocery, or Logistics industries (e-commerce / quick commerce experience is a huge plus).
Proven leadership experience directly managing large, cross-functional local teams and frontline operational staff.
Deep understanding of the Italian retail/grocery market, vendor landscape, and local operational nuances.
A strong "hands-on" bias for action and a proven track record of executing fast, turning high-level plans into measurable operational outcomes.
Strong financial acumen with experience managing a local P&L and optimizing cost structures.
An analytical mindset to transform daily operational data into actionable, meaningful improvements (advanced Excel/GSheets and Looker/Tableau user).
Ability to build KPIs, standardize local operational procedures, and troubleshoot processes from scratch.
Fluency in Italian and English is required.
Interest in start-ups, technology, and a fast-paced environment.
Clear alignment with Glovo Values.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!
By clicking the link above or any third-party link within this posting, you are leaving this site and going to a
At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!
We build, We deliver, We lead.
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action, and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
Offices: Oranienburger Straße 70, Berlin, Berlin 10117, DE · Istanbul, Istanbul, TR · Buenos Aires, AR · Dubai, AE · Wiryeseong-daero, Songpa-gu, Seoul, 05544, KR
We build, We deliver, We lead.
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action, and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
Offices: Oranienburger Straße 70, Berlin, Berlin 10117, DE · Istanbul, Istanbul, TR · Buenos Aires, AR · Dubai, AE · Wiryeseong-daero, Songpa-gu, Seoul, 05544, KR
