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Contract
bachelor degree
Personal and Professional Development, Diversity and Inclusion Environment, Company and Team Events
Posted 24d ago
~40 hrs/week
Responsibilities
Supervise daily warehouse operations including inbound receiving, inventory storage, and outbound dispatch to ensure timely order fulfillment. Lead and motivate warehouse associates while ensuring compliance with safety regulations and operational KPIs.
Requirements
Requires a Bachelor or Diploma degree and at least 2 years of experience in Q-commerce, E-commerce, Grocery, or FMCG. Proficiency in Microsoft Excel for data analysis and elementary English communication skills are required.
Full job description
Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
Key Responsibilities
1. Warehouse Operations & Inventory Management
Supervise daily warehouse operations, including inbound receiving, inventory storage, picking, packing, and outbound dispatch.
Ensure smooth end-to-end workflow to support timely and accurate order fulfillment.
Monitor operational performance and ensure compliance with established KPIs and customer SLAs.
Coordinate cycle counts, stock takes, and inventory reconciliation to maintain inventory accuracy.
Maintain warehouse organization, cleanliness, and housekeeping standards.
Identify and escalate warehouse facility or equipment maintenance issues to minimize operational disruptions .
2. Productivity & Workforce Management
Monitor real-time productivity using the Warehouse Management System (WMS), including unit picking and other operational metrics.
Conduct regular warehouse floor inspections to identify and resolve operational bottlenecks.
Coordinate manpower allocation across warehouse zones based on workload and order volumes.
Ensure optimal utilization of warehouse resources, equipment, and labor to maximize operational efficiency.
3. Quality & Inventory Control
Enforce barcode scanning procedures and maintain a zero-bypass scanning policy to ensure order accuracy.
Review daily inventory discrepancies and mis-pick reports to identify root causes and implement corrective actions.
Monitor product handling practices to minimize inventory damage and maintain stock integrity.
Ensure compliance with warehouse quality standards and operating procedures.
Ensure the store is continuously audit-ready, maintaining compliance with both warehouse quality standards and local regulatory food safety guidelines.
4. Team Leadership & Performance Management
Lead, supervise, and motivate warehouse associates to achieve daily operational targets.
Provide direction, coaching, and support to shift leads and fulfilment leads responsible for designated warehouse zones.
Monitor employee attendance, productivity, and compliance with company policies.
Address performance issues, disciplinary matters, and policy violations promptly and professionally.
Conduct regular team briefings, performance reviews, and on-the-job training.
Foster a culture of accountability, teamwork, and continuous improvement.
Take overall responsibility for shift performance and operational outcomes.
5. Workplace Safety & Health (WSH)
Ensure compliance with Workplace Safety & Health (WSH) regulations and company safety policies.
Conduct regular workplace inspections and participate in safety risk assessments.
Enforce 100% compliance with Personal Protective Equipment (PPE) requirements.
Promote a safe working environment by identifying hazards, reporting incidents, and implementing preventive measures.
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We push hard, learn quickly, and stay human along the way. It’s this wonderful mix of high performance and real community that makes Delivery Hero a place where ambition and belonging grow side by side. If you’re curious, collaborative, and ready to dive deep into meaningful work, you’ll fit right in.
Offices: Oranienburger Straße 70, Berlin, Berlin 10117, DE · Istanbul, Istanbul, TR · Buenos Aires, AR · Dubai, AE · Wiryeseong-daero, Songpa-gu, Seoul, 05544, KR
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We push hard, learn quickly, and stay human along the way. It’s this wonderful mix of high performance and real community that makes Delivery Hero a place where ambition and belonging grow side by side. If you’re curious, collaborative, and ready to dive deep into meaningful work, you’ll fit right in.
Offices: Oranienburger Straße 70, Berlin, Berlin 10117, DE · Istanbul, Istanbul, TR · Buenos Aires, AR · Dubai, AE · Wiryeseong-daero, Songpa-gu, Seoul, 05544, KR