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Jobs at Dallas Zoo (Now Hiring) — 3 open

Dallas Zoo logoDallas Zoo

Special Events Representative

Dallas, Texas, United States · On-site

Entry level

JOB SUMMARY The Special Events Representative is responsible for providing exceptional guest experiences while supporting the daily operation of attractions and special events throughout the Dallas Zoo. Team members assi…

Skills: Customer Service, Crowd Management, Event Setup, Safety Monitoring, Communication Skills

Dallas Zoo logoDallas Zoo

Part-time Educator (On-Call Conservation Interpreter)

Dallas, Texas, United States · On-site

Entry level

JOB SUMMARY This is an entry-level position responsible for facilitating mission-driven programming on and off the Dallas Zoo campus. We have two openings for this position. Interpreters will actively engage audiences th…

Skills: Public Speaking, Wildlife Conservation, Educational Programming, Animal Handling, Spanish Bilingualism

Dallas Zoo logoDallas Zoo

Maintenance Technician

Dallas, Texas, United States · On-site

Mid level

JOB SUMMARY The Maintenance Technician performs skilled maintenance, repair, troubleshooting, and improvement work across Zoo facilities, exhibits, infrastructure, and guest-facing areas. This position supports preventat…

Skills: Carpentry, Drywall, Painting, Roofing, Concrete

Dallas Zoo logo

Special Events Representative

Dallas Zoo

Dallas, Texas, United States • On-site

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  • Part-time, Temporary
  • Posted 10d ago
  • ~29 hrs/week

Responsibilities

The Special Events Representative provides exceptional guest experiences by supporting the daily operation of attractions and special events at the Dallas Zoo. Responsibilities include managing crowds, ensuring safety, and handling the setup and breakdown of seasonal experiences.

Requirements

Candidates should have a valid driver's license and the physical ability to stand for long periods and lift up to 40 lbs. Previous experience in customer service or event operations is preferred but not required.

Full job description

JOB SUMMARY
 
The Special Events Representative is responsible for providing exceptional guest experiences while supporting the daily operation of attractions and special events throughout the Dallas Zoo. Team members assist with attraction operations, guest engagement, crowd management, safety monitoring, event setup and breakdown. This position requires working outdoors in varying weather conditions while maintaining a professional, friendly, and safety-focused environment for all interactions. This position is budgeted for a maximum of 29 hours per week.
 
 
SPECIFIC DUTIES AND RESPONSIBILITIES
 
• Ensures outstanding customer service by creating a welcoming environment, greeting guests, maintaining service standards, and demonstrating knowledge of offerings.
• Operate and monitor attractions, and interactive experiences.
• Conduct daily opening and closing procedures for assigned attractions and events.
• Routinely inspect events and attractions for quality control and report any issues to management. 
• Assist with setup, operation, and breakdown of special events and seasonal experiences. 
• Provide guests with accurate information regarding attractions, exhibits, events, and zoo operations. 
• Monitor guest behavior and enforce safety guidelines. 
• Report maintenance, safety, or operational concerns to management. 
• Support management with crowd control, line management, and guest activities 
• Support emergency response procedures when necessary.
• Supports Audio Visual Specialist in maintenance and event setups.
• Perform other duties as assigned. 
 
QUALIFICATIONS
• Previous customer service, attraction operations, or event experience preferred but not required
• Must have a valid Drivers License 
• Must be able to communicate effectively with guests, staff, and volunteers. 
• Must be able to safely operate all necessary equipment.
• Must have excellent customer service, communication and interpersonal skills. 
• Must be flexible, reliable and a self-motivated team player. 
• Must be able to follow oral and written instructions.
• Must be able to safely operate hand and power tools
• Must be able to communicate effectively both orally and in writing.
• Must be able to walk, stand for extended time, sit, kneel, stoop, crawl, twist, reach above head, pull bend, climb stairs and ladders and carry up to 40 lbs. 
• Must be able to work weekends, holidays and some evenings.
• Must be able to actively work in inclement weather.
 
Successful candidates must complete a pre-employment drug screening, background check and TB test.  

Related keywords

Guest EngagementAttraction OperationsCrowd ControlSafety GuidelinesAudio Visual SupportEvent ManagementQuality ControlEmergency ResponseDallas ZooHospitality

About Dallas Zoo

LinkedInVisit site

Creating a Better World for Animals in Texas and around the world.

Industry
Non-profit Organizations
Company size
201-500 employees
Founded
1888
Headquarters
Dallas
LinkedIn followers
5,383

The Dallas Zoo, established in 1888, is the largest zoological experience in Texas. As an accredited member of the Association of Zoos & Aquariums (AZA) for 35 years, the Zoo is home to over 2,000 animals representing more than 400 species. The Dallas Zoo's mission is Engaging People & Saving Wildlife. By offering guests real-world opportunities to make memorable connections with wildlife and enhancing their experience with conservation messaging, the Zoo aims to inspire and empower visitors to take action for wildlife in Texas and around the world. Each year, the Dallas Zoo welcomes over one million guests to explore its award-winning naturalistic habitats and learn about its diverse animal collection. With a team of more than 350 employees and 750 volunteers, the Zoo is dedicated to providing exceptional care, educational experiences, and supporting conservation efforts both locally and globally.

Offices: 650 South R L Thornton Freeway, Dallas, 75203-3013, US

Conservation,ZoologyNon-profitand Public Engagement
View all jobs at Dallas Zoo

About Dallas Zoo

LinkedInVisit site

Creating a Better World for Animals in Texas and around the world.

Industry
Non-profit Organizations
Company size
201-500 employees
Founded
1888
Headquarters
Dallas
LinkedIn followers
5,383

The Dallas Zoo, established in 1888, is the largest zoological experience in Texas. As an accredited member of the Association of Zoos & Aquariums (AZA) for 35 years, the Zoo is home to over 2,000 animals representing more than 400 species. The Dallas Zoo's mission is Engaging People & Saving Wildlife. By offering guests real-world opportunities to make memorable connections with wildlife and enhancing their experience with conservation messaging, the Zoo aims to inspire and empower visitors to take action for wildlife in Texas and around the world. Each year, the Dallas Zoo welcomes over one million guests to explore its award-winning naturalistic habitats and learn about its diverse animal collection. With a team of more than 350 employees and 750 volunteers, the Zoo is dedicated to providing exceptional care, educational experiences, and supporting conservation efforts both locally and globally.

Offices: 650 South R L Thornton Freeway, Dallas, 75203-3013, US

Conservation,ZoologyNon-profitand Public Engagement
View all jobs at Dallas Zoo

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