Customerization is looking for an experienced Senior Business Analyst and Project Manager (2 in 1) to join our team. Our company focuses on Zoho implementation, solution design, integrations with 3rd party tools, and mig…
Skills: Business Analysis, Project Management, Zoho Implementation, Solution Design, System Integration
Full-Stack Developer ⬝ In-office, full-time position in Vaughan ⬝ Relevant education only ⬝ Probation period: 3 months ⬝ Salary range depending on experience: CAD$80-100K About the role A technology company working with …
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Posted 16d ago
~40 hrs/week
Responsibilities
The role involves analyzing customer business models to design and implement Zoho solutions while managing project scope, timelines, and development teams. You will also lead technical pre-sales activities, create documentation, and conduct training sessions for clients.
Requirements
Candidates must have at least 2 years of experience in IT consulting, business analysis, and project management. Proficiency in software implementation, business process mapping, and excellent English communication skills are mandatory.
Full job description
Customerization
is looking for an experienced Senior Business Analyst and Project Manager (2 in 1) to
join our team. Our company focuses on Zoho implementation, solution design, integrations with 3rd party tools, and migration to Zoho.
Full-time, 40 hr/week
In-office
position (Concord, Vaughan)
Experience working in IT consulting for at least 2 years - must
Experience working with small and medium clients - must
Applicants must
be legally eligible to work in Canada
Responsibilities:
Business Analysis
Understand and analyze customer's business model
and processes
Gather
customer's requirements
Develop
Zoho solution design with the Zoho experts’ team
Collaborate on tech pre-sale with our Sales team,
including running custom system demos and managing proposal development
This is a customer-facing position
Project Delivery
Develop project scope, plan, and tasks
backlog
Manage
project tasks and timelines
Lead
developers and system configurators
Create
documentation
Test
delivered solutions
Develop
training materials and conduct customer training sessions
Configure
and customize Zoho system – basic functions
Requirements
Proven experience in business analysis - must
Experience in project management and DEV team
management - must
Experience in business software implementation and
configuration - must
Proven experience of working with customers and
conducting meetings and workshops - must
Excellent communication and verbal skills in
English - must
Proven experience in business processes mapping and
design
Good understanding of data modeling including ERD
and other design tools
Familiarity with software configuration tools and
software development methodology
Familiarity with software design and
integration patterns
Additional
requirements:
Ability and willingness to work in a small and a
very dynamic and flexible team
Strong self-education capabilities
Ability to run multiple projects and activities
simultaneously
Proactive approach and "can do" attitude
Solid personal time management and prioritization
skills
Ability to work in a multi cultural environment and
strong collaboration skills
Related keywords
Business AnalystProject ManagerZohoIT ConsultingSolution DesignSystem IntegrationMigrationRequirements GatheringPre-salesProject ScopeTask BacklogSoftware ConfigurationData ModelingERDIntegration PatternsBusiness Process Mapping
Zoho One implementation, integration with 3rd party systems; migration to Zoho.
Industry
IT Services and IT Consulting
Company size
2-10 employees
Founded
2021
Headquarters
Concord, Ontario
LinkedIn followers
1,301
At Customerization we believe that business automation is the key differentiator that makes you stand out from your competition.
Business automation with Zoho - we help you rise to the top.
How we implement Zoho for your success?
We take an agile approach:
• Listen
• Understand
• Solve
• Deploy
• Test
• Train
Our solutions are crafted to:
• Understand your goals
• Focus on the specifics of YOUR requirements
• Only when we are all happy with the proposed solution design AND the outcome, will we call it done!
As a consulting and implementation company, we work with small & medium businesses and small enterprises across multiple industries every day. That means: we get you. We know the right questions to ask, we anticipate challenges you may face, and provide the fit for purpose solution without any confusion. Right solution. Right fit. Every time.
Offices: 385 Connie Crescent, Unit #201C, Concord, Ontario L4K 5R2, CA
Zoho One implementation, integration with 3rd party systems; migration to Zoho.
Industry
IT Services and IT Consulting
Company size
2-10 employees
Founded
2021
Headquarters
Concord, Ontario
LinkedIn followers
1,301
At Customerization we believe that business automation is the key differentiator that makes you stand out from your competition.
Business automation with Zoho - we help you rise to the top.
How we implement Zoho for your success?
We take an agile approach:
• Listen
• Understand
• Solve
• Deploy
• Test
• Train
Our solutions are crafted to:
• Understand your goals
• Focus on the specifics of YOUR requirements
• Only when we are all happy with the proposed solution design AND the outcome, will we call it done!
As a consulting and implementation company, we work with small & medium businesses and small enterprises across multiple industries every day. That means: we get you. We know the right questions to ask, we anticipate challenges you may face, and provide the fit for purpose solution without any confusion. Right solution. Right fit. Every time.
Offices: 385 Connie Crescent, Unit #201C, Concord, Ontario L4K 5R2, CA