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Centre for Strategic Infocomm Technologies (CSIT) logoCentre for Strategic Infocomm Technologies (CSIT)

System Reliability Engineer (Data Centre)

Singapore, Singapore · On-site

Entry level

You will be part of a dynamic team responsible for ensuring the reliability, availability, and performance of our data centre's IT operations. As a System Reliability Engineer (Data Centre), you will oversee the day-to-d…

Skills: IT Operations, Incident Management, Problem Management, Capacity Planning, Observability Platforms

Centre for Strategic Infocomm Technologies (CSIT) logo

System Reliability Engineer (Data Centre)

Centre for Strategic Infocomm Technologies (CSIT)

Singapore, Singapore • On-site

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Entry level

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  • Full-time
  • bachelor degree
  • Posted 6d ago
  • ~40 hrs/week

Responsibilities

Oversee day-to-day IT operations within the data centre, focusing on monitoring, incident management, and problem resolution. Design observability platforms and implement SRE metrics to ensure high reliability and performance of IT services.

Requirements

Requires a background in Computer Science, Engineering, or IT with technical knowledge of servers, storage, and cloud technologies. While 2 years of experience is preferred, fresh graduates are welcome to apply.

Full job description

You will be part of a dynamic team responsible for ensuring the reliability, availability, and performance of our data centre's IT operations. As a System Reliability Engineer (Data Centre), you will oversee the day-to-day IT operations within the data centre, working closely with various teams to ensure seamless IT service delivery. While knowledge of data centre power and cooling infrastructure is beneficial, the primary focus of this role is on IT operations. You will collaborate with Data Centre Facilities teams on matters related to power, cooling, and physical infrastructure as needed. You must have a good understanding of cloud infrastructure technologies, architecture, and site reliability engineering (SRE) principles. 

\nResponsibilities
  • Oversee and manage IT operations within the data centre, including day-to-day monitoring, incident management, and problem management
  • Lead the end-to-end incident management lifecycle that encompass immediate troubleshooting, root cause identification, and resolution implementation to restore services, followed by comprehensive post-incident analysis
  • Develop and maintain documentation on IT infrastructure, operations, and procedures within the data centre
  • Perform capacity planning to ensure IT infrastructure is scalable for future demands
  • Collaborate and coordinate with Data Centre Facilities teams on matters related to power, cooling, and physical infrastructure
  • Design and implement robust observability platform alongside network monitoring tools for performance monitoring and real-time alerting of IT devices and networks
  • Implement and manage remote management tools for out-of-band access and control of IT devices and servers
  • Define, implement, and track SRE metrics, including SLO, SLI, and error budgets to improve data centre IT reliability
Requirements (Minimum Qualifications)
  • Background in Computer Science, Computer or Electrical Engineering, Information Technology or a related field
  • Good technical knowledge in IT infrastructure, including servers, storage, networking, and cloud technologies
  • Proficient in IT management software and tools
  • 2 years of working experience in IT operations is preferred
  • Fresh graduates are welcomed to apply
 
\n

As CSIT is an agency under the Ministry of Defence (Singapore), only Singapore Citizens will be considered.

Related keywords

System Reliability EngineeringSREData CentreCloud InfrastructureSLOSLIError BudgetsOut-of-band AccessRoot Cause AnalysisIT InfrastructureObservabilityNetwork MonitoringCapacity Planning

About Centre for Strategic Infocomm Technologies (CSIT)

LinkedInVisit site

root@csit:~# ./future

Industry
IT Services and IT Consulting
Company size
501-1,000 employees
Founded
2003
Headquarters
Singapore
LinkedIn followers
11,043

The Centre for Strategic Infocomm Technologies (CSIT) is a technical agency in the Ministry of Defence that harnesses advanced digital technologies to meet Singapore’s security needs. We develop capabilities to support missions such as cyber defence, counter terrorism, and counter hostile information operations. Our technical focus includes cybersecurity, data analytics, software engineering, and cloud infrastructure and services. CSIT was established in 2003 and is a member of the Defence Technology Community. Visit www.csit.gov.sg for more info and find out about our career/ scholarship/internship opportunities!

Offices: Science Park 2, 30 Science Park Road, Singapore, 117512, SG

Comms-technologyCryptoCyber-technologySoftware Engineering & AnalyticsSystems & Network InfrastructureCyber DefenceCybersecurityFull Stack DevelopmentData AnalyticsData Engineering
View all jobs at Centre for Strategic Infocomm Technologies (CSIT)

About Centre for Strategic Infocomm Technologies (CSIT)

LinkedInVisit site

root@csit:~# ./future

Industry
IT Services and IT Consulting
Company size
501-1,000 employees
Founded
2003
Headquarters
Singapore
LinkedIn followers
11,043

The Centre for Strategic Infocomm Technologies (CSIT) is a technical agency in the Ministry of Defence that harnesses advanced digital technologies to meet Singapore’s security needs. We develop capabilities to support missions such as cyber defence, counter terrorism, and counter hostile information operations. Our technical focus includes cybersecurity, data analytics, software engineering, and cloud infrastructure and services. CSIT was established in 2003 and is a member of the Defence Technology Community. Visit www.csit.gov.sg for more info and find out about our career/ scholarship/internship opportunities!

Offices: Science Park 2, 30 Science Park Road, Singapore, 117512, SG

Comms-technologyCryptoCyber-technologySoftware Engineering & AnalyticsSystems & Network InfrastructureCyber DefenceCybersecurityFull Stack DevelopmentData AnalyticsData Engineering
View all jobs at Centre for Strategic Infocomm Technologies (CSIT)

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