About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them co…
Skills: Strategic Planning, OKR Management, Executive Communication, Business Case Development, Financial Acumen
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them co…
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them co…
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them co…
Skills: Python, TypeScript, AI Coding Agents, Cloud-native Development, GCP
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them co…
Skills: JavaScript, TypeScript, React, CSS, Frontend development
Senior Machine Learning Engineer, Recommendation and Personalization
Los Angeles, California, United States · Hybrid
$185k–$240k/yr
Senior$27M raised
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them co…
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them co…
Skills: Strategic planning, SVOD strategy, Market analysis, Financial performance review, Business development
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them co…
Skills: Software engineering, Technical leadership, Architectural strategy, Mentorship, System design
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them co…
Skills: Tableau, Salesforce, SQL, Data Visualization, Business Intelligence
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them co…
Skills: Customer Experience Strategy, Voice of the Customer, Data Analysis, People Leadership, Customer Journey Mapping
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them co…
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them co…
Los Angeles, California, United States · Remote OK
$38/hr–$47/hr
Mid level$27M raised
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them co…
Skills: SEO, YouTube Optimization, Keyword Research, Metadata Optimization, Content Auditing
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them co…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$141k–$170k/yr
Full-time
postgraduate degree
Salary, Performance Bonus, Flexible Time Off, Medical Insurance, Dental Insurance, Vision Insurance
Posted 3d ago
~40 hrs/week
Responsibilities
Drive strategic planning, OKR processes, and operating rhythms for the Office of the COO. Lead high-priority cross-functional initiatives and develop executive-level communications and decision frameworks to align global business priorities.
Requirements
Requires 8+ years of experience in management consulting or strategic operations, preferably within the media or streaming industry. An MBA or equivalent experience in operational leadership is preferred, along with strong analytical and C-suite communication skills.
Full job description
About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
We're looking for a Strategic Operations Senior Manager to join the Office of the COO and serve as a trusted partner to the VP, Strategic Operations. In this highly visible role, you'll help shape strategic priorities, lead planning and operating rhythms, and drive cross-functional initiatives that improve execution across Crunchyroll's global media and direct-to-consumer business.
You'll work closely with executive leadership to translate strategy into action, developing executive communications, building decision frameworks, and creating the governance, insights, and accountability needed to keep the COO organization aligned on its highest priorities.
Core Areas of Responsibility
Drive strategic planning and roadmap development across the COO organization
Lead the COO organization's OKR process, planning cadence, and operating rhythms
Build executive-ready presentations, business cases, and decision frameworks that support leadership discussions
Develop dashboards, reporting, and governance mechanisms that improve visibility into priorities, risks, and execution
Lead high-priority, cross-functional initiatives from planning through execution
Identify risks, dependencies, and opportunities, driving alignment and actions to accelerate progress
Partner with Finance and People to support resource, workforce, and budget planning
Represent the Office of the COO in cross-functional forums, driving alignment and accountability across teams
Partner closely with the VP, Strategic Operations on evolving priorities, executive communications, and special projects
We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.
About You
We get excited about candidates, like you, because...
8+ years of experience in management consulting and/or strategic operations, corporate strategy, or business transformation, with experience in media, streaming, entertainment, or direct-to-consumer subscription businesses
Strong executive communication skills with experience developing C-suite presentations, business cases, and decision frameworks
Experience leading strategic planning, OKRs, quarterly business reviews, and executive operating cadences
Exceptional analytical and financial acumen, with the ability to translate data into actionable recommendations and influence decision-making
A structured approach to problem-solving, with the ability to navigate ambiguity and drive alignment across cross-functional teams
MBA preferred, or equivalent experience in strategy, consulting, or operational leadership roles
Why you will love working at Crunchyroll
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
Flexible time off policies allowing you to take the time you need to be your whole self.
Generous medical, dental, vision, STD, LTD, and life insurance
Health Saving Account HSA program
Health care and dependent care FSA
401(k) plan, with employer match
Employer paid commuter benefit
Support program for new parents
Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.
Pay Transparency - Los Angeles, CA
$141,000—$170,000 USD
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Related keywords
Strategic OperationsCorporate StrategyBusiness TransformationDirect-to-ConsumerStreamingMediaOKRsQuarterly Business ReviewsGovernanceDecision FrameworksC-Suite PresentationsResource PlanningWorkforce PlanningKaizenAnimeGlobal Media
At Crunchyroll, we deliver what anime fans love—anytime, anywhere.
With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen.
From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms.
Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere.
We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.
Offices: 5750 Wilshire Blvd, Los Angeles, California 90036, US · 444 Bush St, San Francisco, California 94108, US · 3501 Olympus Blvd, Coppell, Texas 75019, US · New York, NY, US · Mexico City, Hidalgo 11560, MX
At Crunchyroll, we deliver what anime fans love—anytime, anywhere.
With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen.
From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms.
Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere.
We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.
Offices: 5750 Wilshire Blvd, Los Angeles, California 90036, US · 444 Bush St, San Francisco, California 94108, US · 3501 Olympus Blvd, Coppell, Texas 75019, US · New York, NY, US · Mexico City, Hidalgo 11560, MX