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Jobs at The Canadian Real Estate Association | L'Association canadienne de l'immobilier (Now Hiring) — 1 open

The Canadian Real Estate Association | L'Association canadienne de l'immobilier logoThe Canadian Real Estate Association | L'Association canadienne de l'immobilier

Regional Broker Engagement Specialist

Ottawa, Ontario, Canada · On-site

$75k–$85k/yr

Mid level

Reports To: Manager, Broker Engagement Duration: 12-month Contract Effective: ASAP Location: Greater Toronto Area About Us Our Social Purpose: CREA opens doors to thriving futures for all, beginning with home. Based in O…

Skills: Relationship Management, Public Speaking, Training Facilitation, Market Intelligence, Salesforce

The Canadian Real Estate Association | L'Association canadienne de l'immobilier logo

Regional Broker Engagement Specialist

The Canadian Real Estate Association | L'Association canadienne de l'immobilier

Ottawa, Ontario, Canada • On-site

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Mid level

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  • $75k–$85k/yr
  • Full-time, Contract
  • bachelor degree
  • Posted 15d ago
  • ~40 hrs/week

Responsibilities

The specialist acts as the primary liaison between CREA and the brokerage community to drive the adoption of products and services. They are responsible for conducting outreach, delivering training sessions, and gathering market intelligence to support strategic decision-making.

Requirements

Candidates should have post-secondary education in Business, Marketing, or a related field and experience in facilitating training or presentations. Proficiency in Microsoft Office and Salesforce, along with the ability to travel regularly, is required.

Full job description

Reports To: Manager, Broker Engagement

Duration: 12-month Contract 

Effective: ASAP

Location: Greater Toronto Area

About Us

Our Social Purpose: CREA opens doors to thriving futures for all, beginning with home.

Based in Ottawa, the Canadian Real Estate Association (CREA) is the national voice of REALTORS® and an impassioned advocate for homeowners. The organization plays an important role in assessing and influencing important economic, policy and social issues.

We champion REALTORS® on behalf of Canadians, promoting awareness, education, and professional excellence in the profession.

Join us and be a part of a team that is working together to make home happen.

Position Overview

The Regional Broker Engagement Specialist serves as a key relationship lead between CREA and the brokerage community. Based in the greater Toronto area, the incumbent is responsible for building and maintaining strong relationships with broker owners, managers, team leaders, and agents, helping to strengthen awareness, engagement, and adoption of CREA and REALTOR.ca products, services, and strategic initiatives.

Through in-person visits, virtual engagement, presentations, training sessions, and industry events, the incumbent acts as a trusted ambassador for CREA, helping members better understand and maximize the value of their membership.

As part of CREA's broader Member Success and Growth strategy, the Regional Broker Engagement Specialist plays an important role in increasing member engagement, strengthening relationships across the REALTOR® community, and ensuring CREA remains connected to the evolving needs of its members.

The position is based in Toronto and requires regular travel within the region and occasional travel across Canada.

Function

The Regional Broker Engagement Specialist serves as an important conduit between members and CREA, gathering market intelligence, identifying emerging trends and opportunities, and providing member feedback to support continuous improvement and future product development. They are responsible for maintaining business relationships with broker owners and managers and providing information sessions virtually and on site about CREA and REALTOR.ca products and services.

Key Responsibilities

Relationship Management and Member Engagement 

  • Develop and maintain strong relationships with broker owners, managers, team leaders, and agents. 
  • Serve as a trusted point of contact for brokerages regarding CREA and REALTOR.ca products, services, and initiatives.
  • Conduct regular outreach and engagement activities to strengthen CREA’s presence within the brokerage community. 
  • Identify opportunities to increase member engagement and awareness of CREA programs and services. 
  • Maintain a thorough understanding of brokerage business needs and industry trends.

Product Awareness and Adoption

  • Promote awareness, understanding, and adoption of CREA and REALTOR.ca products and services.
  • Deliver engaging presentations, webinars, workshops, and training sessions to brokerages and REALTORS®.
  • Communicate product enhancements, new initiatives, and organizational updates in a clear and meaningful manner.
  • Collaborate with internal teams to support product launches and member adoption strategies.
  • Identify barriers to product adoption and provide recommendations to improve member engagement.

Member Insights and Strategic Feedback 

  • Gather member feedback regarding CREA products, services, and programs. 
  • Identify emerging issues, opportunities, and trends impacting REALTORS® and brokerages. 
  • Provide regular reporting and insights to support strategic planning and operational decision-making. 
  • Act as a voice of the member by sharing field intelligence with internal stakeholders. 

Administrative and Reporting Responsibilities

  • Maintain accurate records of brokerage interactions, engagement activities, and follow-up actions using Salesforce. 
  • Track engagement metrics and provide regular reporting on outreach activities and outcomes.

Qualifications & Skills

Education & Experience

  • Post-secondary education in Business Administration, Marketing, Communications, Adult Education, or a related field, or an equivalent combination of education and experience.
  • Experience delivering presentations or facilitating training in classroom, conference, or webinar settings.
  • Knowledge of adult learning methodologies.

Technical Skills

  • Ability to produce or coordinate the development of training materials and documentation, including PowerPoint presentations.
  • Familiarity with online training platforms, such as Zoom and Microsoft Teams.
  • Proficiency in the Microsoft Office Suite.

Soft Skills

  • Excellent presentation and facilitation skills.
  • Strong written and verbal communication skills in English.
  • Ability to coordinate multiple priorities and work under tight deadlines.

Travel

  • Moderate travel, as required.

Assets

  • Bilingualism in English and French

We thank all applicants for their interest; however, only those under consideration for the role will be contacted.

At CREA, we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.

Related keywords

Broker EngagementReal EstateREALTOR.caSalesforceMicrosoft TeamsZoomPowerPointMember SuccessMarket IntelligenceAdult EducationBilingualismRelationship ManagementTraining MaterialsMember AdoptionStrategic Planning

About The Canadian Real Estate Association | L'Association canadienne de l'immobilier

LinkedInVisit site

The Canadian Real Estate Association represents 155K+ #ProudREALTORS

Industry
Non-profit Organizations
Company size
51-200 employees
Founded
1943
Headquarters
Ottawa, Ontario
LinkedIn followers
39,773

The Canadian Real Estate Association (CREA) is one of Canada's largest single-industry trade associations. Our membership includes more than 160,000 real estate brokers, agents and salespeople, working through 63 real estate boards and associations across Canada.

Offices: 200 Catherine St., 6th floor, Ottawa, Ontario K2P 2K9, CA

Rental PropertyNon ProfitReal Estate
View all jobs at The Canadian Real Estate Association | L'Association canadienne de l'immobilier

About The Canadian Real Estate Association | L'Association canadienne de l'immobilier

LinkedInVisit site

The Canadian Real Estate Association represents 155K+ #ProudREALTORS

Industry
Non-profit Organizations
Company size
51-200 employees
Founded
1943
Headquarters
Ottawa, Ontario
LinkedIn followers
39,773

The Canadian Real Estate Association (CREA) is one of Canada's largest single-industry trade associations. Our membership includes more than 160,000 real estate brokers, agents and salespeople, working through 63 real estate boards and associations across Canada.

Offices: 200 Catherine St., 6th floor, Ottawa, Ontario K2P 2K9, CA

Rental PropertyNon ProfitReal Estate
View all jobs at The Canadian Real Estate Association | L'Association canadienne de l'immobilier

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