CLIENT SUCCESS MANAGER - BUSINESS INTELLIGENCE (REMOTE)
United States · Remote OK
$125k–$140k/yr
Senior$2.5B raised
Position Title: [[req_jobTitle]] Salary: $125000-$140000 At E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, …
Skills: Client Success, Team Leadership, Business Intelligence, Onboarding, Project Management
Florence County, South Carolina, United States · On-site
$14/hr–$15/hr
Entry level$2.5B raised
We are hiring immediately for full time DISHWASHER positions. Location: MUSC Health Florence - 805 Pamplico Highway, Florence, SC 29505. Note: online applications accepted only. Schedule: Full time schedule; open availab…
We are hiring immediately for a full time BAKER position. Location: Edwards Lifesciences - 1462 Alton Parkway, Irvine, CA 92614. Note: online applications accepted only. Schedule: Full time; Monday through Friday, 4:30 A…
Skills: Baking, Food preparation, Production planning, Sanitation, Food safety
Location: Our Lady of Peace We are hiring immediately for a part time DISHWASHER position. Address: 2300 Adams Avenue, Scranton, PA 18509. Note: online applications accepted only. Schedule: Part time schedule; Thursday, …
Location: Bowling Green State University - 1001 Wooster Street, Bowling Green, OH, 43403 We are hiring immediately for a part time EVENT CATERING WAIT STAFF position. Address: Bowling Green State University - 1001 Wooste…
Town of Oyster Bay, New York, United States · On-site
$75k–$85k/yr
Entry level$2.5B raised
Salary: 75,000 - 85,000 / year based on experience Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training Pay Grade: [[payGrade_obj]] Morrison Healthcare, a Compass Healthcare company, is a leader …
Skills: Food Service Management, Patient Satisfaction, Dietary Restrictions, Team Leadership, Staff Training
We are hiring immediately for a full time CATERING ATTENDANT position. Location: University of Alabama Athletics - 1091 Coliseum Drive, Tuscaloosa, AL 35487. Note: online applications accepted only. Schedule: Full time; …
We are hiring immediately for a full time ROUTE DRIVER - SMARTSERVICE position. Location: Canteen - 224 Grider Field Ladd Road, Pine Bluff, AR 71601. Note: online applications accepted only. Schedule: Full time schedule.…
Town of North Hempstead, New York, United States · On-site
$75k–$85k/yr
Mid level$2.5B raised
Salary: 75,000 - 85,000 / year based on experience Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training Pay Grade: [[payGrade_obj]] Morrison Healthcare, a Compass Healthcare company, is a leader …
Skills: Food service management, Patient satisfaction, Team leadership, Dietary compliance, HIPAA compliance
We are hiring immediately for a full time PORTER position. Location: IAH United Polaris Lounge - 3950 North Terminal Road, Houston, TX 77032. Note: online applications accepted only. Schedule: Full time schedule. Days an…
RETAIL MANAGER - Catholic Health St. Charles - Por
Town of North Hempstead, New York, United States · On-site
$75k–$90k/yr
Mid level$2.5B raised
Salary: 75,000 - 90,000 / year based on experience Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training Pay Grade: [[payGrade_obj]] Morrison Healthcare, a Compass Healthcare company, is a leader …
Skills: Retail Management, Food Service Operations, Staff Leadership, Budget Management, Inventory Control
Position Title: SOUS CHEF - CINCINNATI, OH Salary: $58,000 - $68,000 As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We fee…
We are hiring immediately for a full time WAREHOUSE ATTENDANT position. Location: Canteen - 12670 Southwest Hall Boulevard, Building 3, Tigard, OR 97223. Note: online applications accepted only. Schedule: Full time sched…
Skills: Inventory Management, Warehouse Operations, Order Fulfillment, Material Handling, Data Entry
Morrison Living is hiring immediately for full time FOOD SERVICE WORKER positions. Location: Blakeford Green Hills - 11 Burton Hills Boulevard, Nashville, TN 37215. Schedule: Full time schedule. 10:00 am to 7:30 pm, rota…
Skills: Food preparation, Sanitation, Safety standards, Portion control, Customer service
ASSISTANT DIRECTOR DINING SERVICES - University of Texas- ARLINGTON, TX
Arlington, Texas, United States · On-site
$55k–$58k/yr
Entry level$2.5B raised
Location: On Campus Dining- University of Texas ARLINGTON Position Title: ASST DIR, DINING SERVICES - University of Texas ARLINGTON, TX Salary: $55,000-58,000 At over 300 college & universities around the country, Chartw…
Skills: Food service management, Leadership, Communication, Financial management, Business acumen
Saint Louis County, Missouri, United States · On-site
Entry level$2.5B raised
Unidine is hiring immediately for full time and part time FOOD SERVICE WORKER positions. Location: Bethesda Southgate - 5943 Telegraph Road, Saint Louis, MO 63129. Schedule: Full time and part time schedule. 6:00 am to 2…
Skills: Food preparation, Food safety, Sanitation, Customer service, Portion control
We are hiring immediately for a PATIENT TRANSPORTER (FULL TIME) position. Location: OU Children's Hospital PT 1200 Everett Dr, Oklahoma City, OK 73104 Note: online applications accepted only. Schedule: Full Time; Shifts …
We are hiring immediately for full time ORDER BUILDER positions. Location: Canteen - 2675 South 12th Place, Phoenix, AZ 85034. Note: online applications accepted only. Schedule: Full time schedule. Wednesday through Sund…
Skills: Order picking, Stacking, Warehouse operations, Distribution center operations, Production environment
Unidine is hiring immediately for full time and part time WAITER/WAITRESS positions. Location: Orchards of Minnetonka - 10955 Wayzata Boulevard, Minnetonka, MN 55305. Schedule: Full time and part time schedules; AM shift…
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$125k–$140k/yr
Full-time
Medical, Dental, Vision, Life Insurance, Disability Insurance, Retirement Plan
Posted 1d ago
~40 hrs/week
Remote in United States
Responsibilities
The Client Success Manager leads the onboarding, training, and ongoing support for Business Intelligence products while managing a small team. They partner with cross-functional teams to ensure successful product adoption and deliver high-quality user experiences for stakeholders.
Requirements
Candidates must have 5+ years of experience in client success, consulting, or project management, including experience leading or mentoring a team. Strong communication, presentation, and project management skills are required, with preference given to those familiar with BI tools like Tableau or Power BI.
Full job description
Position Title: [[req_jobTitle]]
Salary: $125000-$140000
At E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions to benefit their business and their guests. For more information on what we are about as a company, check us out by following the link below: www.e15group.com
Job Summary:
Great technology only creates value when people understand it, trust it, and use it. The Client Success Manager plays a key role in making that happen by leading onboarding, training, communications, and ongoing support for E15's Business Intelligence products.
Leading a small Client Success team, you'll help Compass stakeholders and clients successfully adopt our reporting solutions while partnering across the organization to deliver a consistent, high-quality user experience. Whether you're leading a client training session, developing a communication plan for a new feature, or helping improve our support processes, your focus is always the same: helping users get the most from our products.
Responsibilities:
Lead and develop the Client Success team, fostering a culture of collaboration, accountability, and continuous improvement.
Lead the successful onboarding, adoption, and ongoing support of E15's Business Intelligence products, ensuring a consistent, high-quality experience for Compass stakeholders and clients.
Manage multiple client implementations and operational workstreams simultaneously, balancing priorities across the team.
Partner with cross-functional teams to ensure new products and features are successfully transitioned from development to implementation and ongoing support.
Create engaging enablement content to support successful product adoption, including presentations, user guides, knowledge base articles, product demonstrations, instructional videos, and stakeholder communications.
Lead stakeholder communications, including product launches, feature enhancements, operational updates, and issue resolution communications.
Present reporting solutions and product capabilities to Compass stakeholders and client users, translating complex technical concepts into clear business value.
Oversee support operations, continuously improving processes, documentation, and the overall client experience.
Partner with sales and account teams to support client presentations, RFP responses, and demonstrations that accurately represent E15's Business Intelligence solutions.
Gather stakeholder feedback and identify opportunities to improve product adoption, client engagement, and operational effectiveness.
Qualifications:
5+ years of experience in client success, customer enablement, implementation, consulting, project management, or a related customer-facing role.
Experience leading or mentoring a team in a fast-paced, collaborative environment.
Strong presentation and facilitation skills with the ability to communicate effectively to both technical and non-technical audiences.
Excellent written and verbal communication skills with a passion for creating clear, engaging communications and training materials.
Demonstrated ability to manage multiple projects and priorities simultaneously while maintaining exceptional attention to detail.
Experience developing onboarding programs, training content, documentation, or knowledge base resources.
Proven ability to build trusted relationships and influence stakeholders across multiple levels of an organization.
Experience supporting software, SaaS, or business intelligence products is preferred.
Familiarity with analytics and reporting platforms (e.g., Tableau, Power BI), customer support platforms (e.g., Freshdesk), and knowledge management tools is a plus.
Experience creating training materials or multimedia learning content for software or technology products is a plus.
Associates at E15are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Compass Group is a global leader in food services operating in over 25 countries with around 590,000 employees worldwide and generating underlying revenues of over $46 billion for the 2025 fiscal year. Our vision is to be a world-class provider of contract food services and support services, renowned for our great people, our great service, and our great results.
Compass Group is a global leader in food services operating in over 25 countries with around 590,000 employees worldwide and generating underlying revenues of over $46 billion for the 2025 fiscal year. Our vision is to be a world-class provider of contract food services and support services, renowned for our great people, our great service, and our great results.