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Madrid, Community of Madrid, Spain · Hybrid
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Hyderabad, Telangana, India · Hybrid
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Chattanooga, Tennessee, United States · Remote OK
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Mississauga, Ontario, Canada · On-site
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England, United Kingdom · Remote OK
About Cigna Healthcare Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and pa…
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Hyderabad, Telangana, India · Hybrid
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Whitestown, Indiana, United States · On-site
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Bloomfield, Connecticut, United States • Hybrid
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Lead the design and execution of employee experience strategies to translate feedback into measurable engagement and culture improvements. Partner with HR and business leaders to implement activation plans and facilitate employee forums to build trust.
Requires at least 7 years of experience in HR, employee experience, or organizational development, preferably within complex regulated environments. Must possess strong facilitation skills and the ability to translate data into actionable strategies.
Be at the forefront of shaping a more connected, engaged, and resilient workforce. As an Employee Experience Sr. Design Lead, Sr. Advisor, you will turn employee feedback into meaningful, enterprise-wide action. You will partner across HR and the business to design and lead activation strategies that strengthen engagement, build trust, and drive measurable improvements in how employees experience work. This is a highly visible role where your ability to translate insights into impact will directly influence culture, performance, and long-term success.
Lead the design and execution of employee experience activation strategies that translate feedback into measurable engagement and culture improvements
Partner with HRBPs, COEs, and business leaders to identify priorities and implement targeted engagement and recovery plans
Initiate and facilitate targeted listening temperature checks, focus groups, and employee forums to capture real-time sentiment and insights
Enable leaders with actionable tools, messaging, and guidance that strengthen their ability to respond to employee feedback and lead change
Lead employee forums and office hours to foster open dialogue, build trust, and ensure employees feel heard and supported
Develop and deliver clear, consistent communications that reinforce “what we heard” and “what we’re doing,” ensuring feedback loops are closed
Translate data and feedback into clear insights, trends, and recommended actions that inform decision-making
Drive execution of activation campaigns, ensuring strong alignment across stakeholders, timelines, and deliverables
Track outcomes, participation, and engagement metrics to continuously refine strategies and improve impact
Minimum 7 years of experience in HR, employee experience, engagement, organizational development, or related fields
Experience supporting large, complex organizations and leading cross-functional initiatives
Strong facilitation and communication skills with the ability to influence leaders at multiple levels
Ability to translate data, feedback, and insights into clear, actionable strategies
Experience leading or supporting change, communications, or engagement initiatives
Ability to manage multiple priorities and deliver results in a fast-paced environment
Ability to travel up to 20%
Experience in healthcare or similarly complex, regulated environments
Background in employee listening strategies, analytics, or workforce insights
Experience creating leader enablement tools such as toolkits, discussion guides, and communication materials
Strong data literacy with ability to interpret trends and tell a compelling story with insights
Bachelor’s degree or equivalent experience
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
We are a health benefits provider that advocates for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to improve their health and vitality.
Offices: 900 Cottage Grove Road, Bloomfield, CT 06002, US · 28 Hennessy Rd, Wan Chai, Hong Kong, HK · Plantin en Moretuslei 299, Antwerp, Flemish Region 2140, BE · 1640 Dallas Pkwy, Plano, TX 75093, US · 25600 N Norterra Pkwy, Phoenix, AZ 85085, US
We are a health benefits provider that advocates for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to improve their health and vitality.
Offices: 900 Cottage Grove Road, Bloomfield, CT 06002, US · 28 Hennessy Rd, Wan Chai, Hong Kong, HK · Plantin en Moretuslei 299, Antwerp, Flemish Region 2140, BE · 1640 Dallas Pkwy, Plano, TX 75093, US · 25600 N Norterra Pkwy, Phoenix, AZ 85085, US
