Ponca City, Oklahoma, United States · On-site
Description Role Under the direction of the Retail Manager, the Teller conducts basic financial transactions for members of the Credit Union. The Teller handles routine member transactions, inquiries and resolves simple …
Skills: Cash Handling, Member Servicing, Financial Transactions, Regulatory Compliance, Customer Service
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The Teller processes basic financial transactions such as deposits, withdrawals, and loan payments while maintaining excellent member relationships. They are also responsible for identifying opportunities to refer credit union products and services to members.
Candidates must have one to three years of cash handling experience and a high school diploma or equivalent. Proficiency in basic math, computer applications, and the ability to work a part-time schedule including rotating Saturdays is required.
Description
Under the direction of the Retail Manager, the Teller conducts basic financial transactions for members of the Credit Union. The Teller handles routine member transactions, inquiries and resolves simple problems while maintaining excellent relationships with members, co-workers and management. The Teller is expected to provide prompt and friendly service, maintain a high degree of proficiency and efficiency in completing transactions, and be able to refer various products and services to members.
This is a PART-TIME position working 4 hours per day, Monday through Friday. Candidate will also be required to work 4 hours on a rotating Saturday morning schedule.
Requirements
One to Three years cash handling experience required. Previous experience in sales or as a Teller in a Bank or Credit Union preferred but not required.
High School Diploma or equivalent.
Must demonstrate exceptional interpersonal skills with the ability to communicate to members, co-workers and management.
Must demonstrate good written and verbal communication skills in order to carry on a conversation with members. Must demonstrate analytical ability in order to resolve cash differences and resolve simple problems, both mathematically and conceptually. Must be able to perform basic math calculations. Must demonstrate organizational skills in order to successfully complete multiple tasks at any given point and time. Must be able to read, write and speak English. Ability to speak Spanish is a plus but not required. Must be proficient in the use of a personal computer, along with spreadsheet and word processing applications. Must be proficient in the use of office equipment, such as telephone, scanner, fax machine and calculator. Must demonstrate excellent critical thinking skills. Must be able to work independently and as a member of a dynamic team. Must demonstrate the ability to be punctual and maintain regular attendance.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, use hands to finger keyboards and keypads, handle or feel objects, such as currency, tools or controls; talk and hear. The employee frequently is required to reach with hands and arms. Additionally, the employee is required to stand, walk, stoop or kneel. On occasion, the employee must lift and/or move up to fifty (50) pounds. Specific vision abilities required for this job include close vision, distance vision, color vision and the ability to adjust focus with or without the aid of glasses.
The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job: 1) The noise level in the work environment is usually moderate. 2) The job is conducted in a temperature-controlled office environment.
Must be able to perform job functions independently and with limited supervision. Must work effectively as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic financial calculations with accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under stress of deadline, requirements for extreme accuracy and quality and/or fast pace. Must be capable of exercising highest level of discretion on confidential matters.
BANK. BETTER. #banklikeaBOSS #cscu_ok
Cherokee Strip Credit Union provides some of the best banking, insurance, investment, and financial empowerment solutions in all of Oklahoma. Simply stop by or join us online, and treat yourself to a better way way of banking where you're not a customer - you're the owner.
Offices: 1508 E Prospect Ave, Ponca City, OK 74604, US
BANK. BETTER. #banklikeaBOSS #cscu_ok
Cherokee Strip Credit Union provides some of the best banking, insurance, investment, and financial empowerment solutions in all of Oklahoma. Simply stop by or join us online, and treat yourself to a better way way of banking where you're not a customer - you're the owner.
Offices: 1508 E Prospect Ave, Ponca City, OK 74604, US
