Pittsburgh, Pennsylvania, United States · On-site
Job DetailsJob Location: INDUSTRY - Pittsburgh, PA 15275CHC Solutions, Inc. is currently seeking a passionate Health Care AR Customer Service Specialist to join our team in the Pittsburgh, PA (Robinson Township) office. …
Skills: Medical billing, Customer service, Insurance claims, EOB interpretation, Denial management
Morgantown, West Virginia, United States · On-site
Job DetailsJob Location: HAMPTON - Morgantown, WV 26505CHC Solutions, Inc. is currently seeking a passionate Documentation Specialist to join our team in the Morgantown, WV office. Who We Are CHC Solutions, Inc. provides…
Skills: Customer Service, Problem Solving, Critical Thinking, Communication, Microsoft Office
Arabi, Louisiana, United States · On-site
Job DetailsJob Location: New Orleans, LA - New Orleans, LA 70032CHC Solutions Inc is currently seeking an experienced Account Manager to join our team. Ideally this position would be best suited for someone who lives in …
Skills: Sales, Marketing, Communication, Organization, Negotiation
Birmingham, England, United Kingdom · On-site
Job DetailsJob Location: CONCORD - Aston, PA 19014CHC Solutions, Inc. is currently seeking a passionate Warehouse Technician to join our team in the Aston, PA (Delaware County) office. Who We Are CHC Solutions, Inc. prov…
Skills: Order Processing, Packing, Shipping, Inventory Management, Safety Protocol Adherence
Pittsburgh, Pennsylvania, United States · On-site
Job DetailsJob Location: INDUSTRY - Pittsburgh, PA 15275CHC Solutions, Inc. is currently seeking a passionate Staff Accountant to join our team in the Pittsburgh, PA (Robinson Township) office. Who We Are CHC Solutions, …
Skills: General Ledger Reconciliation, Journal Entries, Payroll Assistance, Accounts Payable, Audit Preparation
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The AR Customer Service Specialist will manage patient billing inquiries, explain insurance coverage, and set up payment plans. They are also responsible for tracking denials, reviewing high-balance accounts, and collaborating with insurance representatives to resolve billing issues.
Candidates must have at least 2 years of experience in medical billing or patient accounts and a high school diploma or equivalent. Strong knowledge of insurance claims, EOBs, and excellent communication skills are required for this role.
Job DetailsJob Location: INDUSTRY - Pittsburgh, PA 15275CHC Solutions, Inc. is currently seeking a passionate Health Care AR Customer Service Specialist to join our team in the Pittsburgh, PA (Robinson Township) office.
CHC Solutions, Inc. provides medical supplies to patients with a focus on outstanding customer service. We are headquartered near Pittsburgh, PA and have multiple locations throughout the Eastern United States.
We receive an order from doctors and their staff, verify the products are covered by the patient’s insurance, the supplies are shipped to them, and we bill their insurance.
Everything we do is about improving the patient experience. Caring is the difference.
As an AR Customer Service Specialist, you will be part of a dedicated team responsible for ensuring accurate and timely payment for prescribed medical supplies provided to patients through their insurance coverage.
Your future position responsibilities will include the following.
Answer high volumes of patient calls regarding billing, balances and payment options.
Clearly explain charges, insurance payments, and EOBs to patients.
Set up and manage payment plans based on company guidelines and patient needs.
Track and flag daily denials for follow-up by AR specialists.
Review high-balance accounts to assess payment risk and determine next steps.
Work with AR staff and insurance representatives to resolve billing issues.
Accurately document all patient interactions and account updates.
Stay current on payer guidelines, denial trends and billing changes.
Deliver excellent customer service while ensuring timely financial resolution.
When you apply for this position, you will meet the following qualifications.
High school diploma or equivalent required; associate degree in business, health care, or related field preferred
At least 2 years of experience in medical billing, patient accounts or health care customer service
Strong understanding of insurance claims, EOBs, denials, and patient billing
Skilled in reading and interpreting insurance verifications and coverage details
Excellent communication and customer service skills with a patient-first mindset
Professional and empathetic when discussing financial matters
Highly organized with strong attention to detail
Experience with medical billing or electronic health record systems preferred
If you join our team of dedicated professionals, we can offer you the following benefits.
Competitive salary
Generous paid time off (for full-time employees)
Health, dental and vision insurance.
Life, AD&D and long-term disability coverage.
Opportunities to grow your skills and advance your career in health care.
An inclusive workplace. CHC Solutions, Inc. is an Equal Opportunity Employer.
Ready to make a difference? Apply now and join a team that cares.
Moving health forward.
CHC Solutions, Inc. is a family of companies providing comprehensive medical supplies and equipment as well as patient-focused service. Our goal is to improve the patient experience and support individuals across the continuum of care. Family brands include Burmans Medical Supplies, bioCARE, Continuum and HealthSource. CHC Solutions provides options for wound care, urology and enteral/nutritional supplies as well as incontinence, orthopedic and ostomy products.
Offices: 162 Industry Drive, Pittsburgh, PA 15275, US · 7746 Dungan Rd, Philadelphia, Pennsylvania, US · 2536 E. Castor Ave., Philadelphia, PA 19134, US · 210 Bridgewater Rd, Aston, Pennsylvania 19014, US · 1000 Hampton Center, Morgantown, West Virginia 26505, US
Moving health forward.
CHC Solutions, Inc. is a family of companies providing comprehensive medical supplies and equipment as well as patient-focused service. Our goal is to improve the patient experience and support individuals across the continuum of care. Family brands include Burmans Medical Supplies, bioCARE, Continuum and HealthSource. CHC Solutions provides options for wound care, urology and enteral/nutritional supplies as well as incontinence, orthopedic and ostomy products.
Offices: 162 Industry Drive, Pittsburgh, PA 15275, US · 7746 Dungan Rd, Philadelphia, Pennsylvania, US · 2536 E. Castor Ave., Philadelphia, PA 19134, US · 210 Bridgewater Rd, Aston, Pennsylvania 19014, US · 1000 Hampton Center, Morgantown, West Virginia 26505, US
