Indianapolis, Indiana, United States · On-site
Job DetailsJob Location: Indy Branch - Indianapolis, IN 46250Position Type: Full TimeAbout CFBank: We are a fast-growing, high-achieving organization that thrives on winning. We are proud to be ranked nationally in the t…
Skills: Inside Sales, Outside Sales, Cross-selling, Customer Service, Banking Fundamentals
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Drive business growth through inside and outside sales while acting as a liaison to cross-sell banking products to new and existing clients. Manage daily customer transactions and ensure branch compliance with internal policies and regulatory requirements.
Requires a high school diploma or GED with at least 2 years of banking or finance experience and a proven track record in sales. Candidates must be proficient in computer skills and willing to maintain NMLS registration to comply with the S.A.F.E. Act.
Job DetailsJob Location: Indy Branch - Indianapolis, IN 46250Position Type: Full TimeAbout CFBank:
We are a fast-growing, high-achieving organization that thrives on winning. We are proud to be ranked nationally in the top 10 Banks within our asset size peer group based on financial performance. If you are seeking a place where you can have enhanced visibility, add more value, and you thrive in a dynamic and growth-focused environment, you belong at CFBank. We are agile, we work with integrity, and we hustle. For over 130 years we’ve been serving our communities and over the past decade have become a top performer, successfully growing our business and attracting some of the best talent out there. We are a commercial bank that offers a boutique banking experience for personal banking clients. Our unique business model offers direct access to decision-makers, great technology, great products, and competitive pricing that position our teams to go into the market and win business.
While encompassing the traditional transactional responsibilities, this position is also expected to be a sales leader and mentor to other client service staff and to lead initiatives assigned by Management. As the front-line staff, those in this position are often the first point of contact for existing and potential customers, requiring strong interpersonal skills and a dedication to customer service.
Develop business and generate meaningful growth through inside and outside sales.
Act as a liaison between lines of business to effectively cross-sell and deliver exemplary products and relationship servicing to new and existing clients.
Provide excellent customer service throughout the client relationship, coordinating with other departments to find satisfactory resolutions where needed.
Serve as a knowledgeable resource to both staff and customers, possessing a deep understanding of banking fundamentals as well as CFBank services, products, and compliance requirements.
Conduct a wide range of daily customer transactions as needed including check cashing, deposits, withdrawals, IRA transactions, HSA transactions, loan payments, opening, and closing deposit accounts, ATM balancing, customer access to safe deposit boxes, and other transactions on deposit accounts, while operating within procedural guidelines and compliance requirements.
Help to ensure branch compliance, assisting with internal and external audits as needed.
Comply with internal security policies and procedures and maintain customer confidentiality at all times.
Adhere to all regulations, policies, and record-keeping requirements.
High school diploma or general educational degree (GED) with some banking/finance experience or education preferred.
Strong prior experience in product knowledge and cross-selling performance expected with position
Willing to register and maintain a registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements
Expected to acquire and maintain proficiency in the bank's policies and procedures, and adhere to all laws, rules, and regulations that are applicable to conduct, and the work being performed.
Proficient computer skills are required and the ability to learn various Banking Software programs.
Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base.
Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing
Must have excellent organizational skills and the ability to multi-task and to be flexible.
Excellent Benefits Package: Top benefits include dependent coverage, generous PTO, Federal Holidays, and Paid Parental Leave for those who qualify for eligibility.
Professional development opportunities including educational/training opportunities
“Accelerated” 401k Plan and Employee Match of 50% of the first 8% deferred, available your first full month of employment with a 3 year vesting
Employee Banking Promos and Direct Deposit of payroll to CFBank Account (over 90% of our employees bank with us!)
Employee Assistance Program with a wide range of free resources such as estate planning and mental wellness resources
One of the most collaborative environments you’ll find, with a team of hard-working mutually invested professionals who are excited about shared success
CFBank, National Association is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Qualifications
Where relationships drive results. CFBank delivers tailored financial solutions for businesses and individuals alike.
At CFBank, we believe banking should be more than transactions — it should be a partnership. That’s why we’ve built our reputation as The Boutique Bank: big enough to deliver the resources and expertise you need, but small enough to provide the personalized attention you deserve. Our boutique model combines the strength of a full-service bank with the agility of a local partner. We specialize in commercial lending, equipment financing, and private banking solutions designed to move quickly, adapt to your goals, and remove the red tape often found at larger institutions. With local decision-making, tailored financial strategies, and relationship-first service, we help businesses and individuals alike turn ambitions into results. Whether you’re growing your business, acquiring new equipment, or planning your family’s financial future, CFBank is committed to delivering: • Tailored solutions that fit your unique needs • Faster approvals and streamlined processes • Direct access to decision-makers who know your market • Long-term partnerships built on trust and results Headquartered in Columbus, Ohio, we proudly serve clients across the state with offices in Cincinnati, Cleveland, Columbus, Indianapolis, and Akron. Deeply invested in the communities we serve, CFBank supports local businesses and partners with charitable organizations that strengthen the places where we live and work. At CFBank, you’re never just an account number — you’re a name, a handshake, and a valued relationship. We’re here to deliver banking that is smarter, faster, and always tailored to you. 👉 Discover what boutique banking can do for you at cf.bank
Offices: 4960 E Dublin Granville Rd, Suite 400, Columbus, Ohio 43081, US · 3009 Smith Rd, Suite 100, Fairlawn, OH 44333, US · 10300 Alliance Rd, Ste 150, Blue Ash, OH 45242, US · 1942 Polaris Pkwy, Columbus, Ohio 43240, US · 4770 Red Bank Expy, Cincinnati, Ohio 45227, US
Where relationships drive results. CFBank delivers tailored financial solutions for businesses and individuals alike.
At CFBank, we believe banking should be more than transactions — it should be a partnership. That’s why we’ve built our reputation as The Boutique Bank: big enough to deliver the resources and expertise you need, but small enough to provide the personalized attention you deserve. Our boutique model combines the strength of a full-service bank with the agility of a local partner. We specialize in commercial lending, equipment financing, and private banking solutions designed to move quickly, adapt to your goals, and remove the red tape often found at larger institutions. With local decision-making, tailored financial strategies, and relationship-first service, we help businesses and individuals alike turn ambitions into results. Whether you’re growing your business, acquiring new equipment, or planning your family’s financial future, CFBank is committed to delivering: • Tailored solutions that fit your unique needs • Faster approvals and streamlined processes • Direct access to decision-makers who know your market • Long-term partnerships built on trust and results Headquartered in Columbus, Ohio, we proudly serve clients across the state with offices in Cincinnati, Cleveland, Columbus, Indianapolis, and Akron. Deeply invested in the communities we serve, CFBank supports local businesses and partners with charitable organizations that strengthen the places where we live and work. At CFBank, you’re never just an account number — you’re a name, a handshake, and a valued relationship. We’re here to deliver banking that is smarter, faster, and always tailored to you. 👉 Discover what boutique banking can do for you at cf.bank
Offices: 4960 E Dublin Granville Rd, Suite 400, Columbus, Ohio 43081, US · 3009 Smith Rd, Suite 100, Fairlawn, OH 44333, US · 10300 Alliance Rd, Ste 150, Blue Ash, OH 45242, US · 1942 Polaris Pkwy, Columbus, Ohio 43240, US · 4770 Red Bank Expy, Cincinnati, Ohio 45227, US
