Baltimore, Maryland, United States · On-site
$70k–$80k/yr
About CFUF The Center for Urban Families (CFUF) is a nationally recognized nonprofit working at the intersection of responsible fatherhood, family stability, and economic mobility. Since 1999, we’ve empowered indiv…
Skills: Employer Engagement, Strategic Partnerships, Team Leadership, Workforce Development, Relationship Management
Baltimore, Maryland, United States · On-site
About CFUF The Center for Urban Families (CFUF) is a nationally recognized nonprofit working at the intersection of responsible fatherhood, family stability, and economic mobility. Since 1999, we’ve empowered indiv…
Skills: Physical Stamina, Attention To Detail, Communication Skills, Problem Solving, Time Management
Baltimore, Maryland, United States • On-site
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The Business Services Lead designs and executes the employer engagement strategy to create employment pipelines and career pathways for CFUF members. This role involves leading the Business Services Representative team and building executive-level partnerships across public and private sectors.
Requires a Bachelor's degree and at least 5 years of experience in employer engagement or workforce development, including 2+ years of people management. Candidates must possess strong analytical skills, a valid driver's license, and a proven track record of achieving performance targets.
The Center for Urban Families (CFUF) is a nationally recognized nonprofit working at the intersection of responsible fatherhood, family stability, and economic mobility. Since 1999, we’ve empowered individuals and families in Baltimore’s most underserved communities to overcome barriers, break the cycle of poverty, and build thriving futures.
Our members (the term we use for those we serve) face complex challenges—many experience housing instability, justice system involvement, and limited access to education and employment opportunities. Through our work, we are committed to advancing equity, strengthening families, and creating pathways to long-term economic success.
Through our All In strategy, CFUF accelerates social and economic opportunity by combining personal accountability, person-centered case management, supportive networks, workforce training, education, and civic engagement. This approach drives lasting impact for individuals, families, and communities.
With a culture rooted in excellence, transparency, and purpose, CFUF fosters a dynamic, mission-driven environment where passionate team members are empowered to make a difference.
The Business Services Lead is a mid-level leadership role responsible for designing and executing CFUF’s employer engagement strategy while overseeing the Business Services Representative (BSR) team. This role serves as the primary architect of CFUF’s employer ecosystem, building strategic partnerships that create pipelines to employment, apprenticeships, occupational skills training, and long-term career pathways for CFUF members.
This position blends strategic leadership, external relationship management, and team development. The Business Services Lead ensures CFUF is positioned as a trusted workforce partner across Baltimore’s public, private, and nonprofit sectors, while driving measurable outcomes in job placement, retention, and employer satisfaction.
Additionally, this position’s broader responsibilities include:
Monday through Friday, 9 AM to 5 PM—this position may require occasional evening or off-site events
Please apply to this posting to be considered for future job opportunities with CFUF. Additionally, make sure to submit your resume via our talent pool. If there is a specific job you are interested in, you may apply directly to that opportunity and complete your application. Our Talent team truly appreciates your interest and hope to contact you for a future opportunity.
CFUF is an Equal Opportunity Employer. CFUF is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.
If you are a person with a disability needing assistance with the application process, please reach out to [email protected].
Note: We review applications on a rolling basis and will close the posting once the position is filled.
Helping fathers and families work
The Center for Urban Families (CFUF) is an independent 501(c) 3 organization located in Baltimore, MD. CFUF specializes in servicing the needs of Baltimore’s most hard-to-reach populations, including the formerly incarcerated, those with a prior history of substance abuse, and low-income, non-custodial fathers. Since 1999, we've maintained an unwavering focus on addressing the key challenges of Baltimore’s urban families by working to connect fathers to their children, creating opportunities for economic and financial security through work, and providing access to other key interventions and supportive services. Our core mission is to strengthen urban communities by helping fathers and families achieve stability and economic success. All In is the Center for Urban Families’ comprehensive strategy to accelerate social and economic opportunity and advocate for policies that promote equity and racial justice. Leveraging 20 years of positive impact and applied learnings, the All In strategy targets two critical areas: chronic unemployment and family instability. The approach links individual accountability, person-centered case management, and supportive networks with workforce development training, education, and civic engagement. All In dismantles poverty and builds long-term social and economic prosperity that results in brighter futures for our members, their families, and the communities in which they live. CFUF works with 1,400 men and women each year through comprehensive program offerings that are designed to help individuals and families attain and sustain economic self-sufficiency. Our core initiatives include: - The Baltimore Responsible Fatherhood Project (BRFP) - STRIVE Baltimore – STRIVE Future Leaders – Back to Business - Couples Advancing Together - Alumni Services - The Practitioner's Leadership Institute (PLI)
Offices: 2201 North Monroe Street, Baltimore, MD 21217, US
Helping fathers and families work
The Center for Urban Families (CFUF) is an independent 501(c) 3 organization located in Baltimore, MD. CFUF specializes in servicing the needs of Baltimore’s most hard-to-reach populations, including the formerly incarcerated, those with a prior history of substance abuse, and low-income, non-custodial fathers. Since 1999, we've maintained an unwavering focus on addressing the key challenges of Baltimore’s urban families by working to connect fathers to their children, creating opportunities for economic and financial security through work, and providing access to other key interventions and supportive services. Our core mission is to strengthen urban communities by helping fathers and families achieve stability and economic success. All In is the Center for Urban Families’ comprehensive strategy to accelerate social and economic opportunity and advocate for policies that promote equity and racial justice. Leveraging 20 years of positive impact and applied learnings, the All In strategy targets two critical areas: chronic unemployment and family instability. The approach links individual accountability, person-centered case management, and supportive networks with workforce development training, education, and civic engagement. All In dismantles poverty and builds long-term social and economic prosperity that results in brighter futures for our members, their families, and the communities in which they live. CFUF works with 1,400 men and women each year through comprehensive program offerings that are designed to help individuals and families attain and sustain economic self-sufficiency. Our core initiatives include: - The Baltimore Responsible Fatherhood Project (BRFP) - STRIVE Baltimore – STRIVE Future Leaders – Back to Business - Couples Advancing Together - Alumni Services - The Practitioner's Leadership Institute (PLI)
Offices: 2201 North Monroe Street, Baltimore, MD 21217, US
