Kentucky, United States · Remote OK
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Time management, Organizational skills, Customer service, Communication, Problem solving
pune, Maharashtra, India · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Salesforce, DevOps, CI/CD, Systems Engineering, Release Engineering
Romania · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Driving, Logistics, Distribution, Documentation, Vehicle Maintenance
Amarillo, Texas, United States · On-site
$43k–$50k/yr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Electrical Wiring, Welding, Fabrication, Plumbing, Metal Building Construction
Texas, United States · Remote OK
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Industrial automation, PLC programming, Electrical troubleshooting, Networking, Linux
Romania · Hybrid
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Logistics, Supply chain management, Data analysis, Reporting, Microsoft Excel
Grand Prairie, Texas, United States · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Leadership, Warehouse operations, Communication, Decision-making, Mathematical skills
Lyon, Auvergne-Rhône-Alpes, France · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Continuous Improvement, Kaizen, Logistics, Data Analysis, Problem Solving
Arizona, United States · Remote OK
$74k–$147k/yr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Pharmacy operations, Strategic problem-solving, Data analysis, Financial modeling, Client management
London, England, United Kingdom · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Customs Clearance, Import Licensing, Logistics Management, CDS, Air Freight
Madrid, Community of Madrid, Spain · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Customer Service, Order Management, Logistics, Communication, Problem-solving
Gennevilliers, Ile-de-France, France · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Trade Marketing, Project Management, KPI Analysis, Competitive Intelligence, Content Creation
pune, Maharashtra, India · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Salesforce Architecture, Systems Engineering, Platform Governance, AI Solution Delivery, Cloud Infrastructure
Capital City of Prague, Prague, Czechia · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Financial controlling, Operational controlling, Financial reporting, Monthly closing, Accounting reconciliation
Whitestown, Indiana, United States · On-site
$26/hr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Warehouse operations, Team leadership, Inventory management, Forklift operation, Reach truck operation
Lockbourne, Ohio, United States · On-site
$18/hr–$22/hr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Warehouse operations, Inventory control, Material handling, Shipping and receiving, Cold chain support
pune, Maharashtra, India · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Salesforce, Solution Architecture, Enterprise Architecture, Agile, Jira
Lyon, Auvergne-Rhône-Alpes, France · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Logistics, Supply Chain Management, Industrial Performance, Continuous Improvement, Data Analysis
Sofia, Sofia-City, Bulgaria · On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Pharmacovigilance, Scientific Consulting, Change Management, Stakeholder Engagement, Process Standardization
Pennsylvania, United States · Remote OK
$94k–$187k/yr
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you w…
Skills: Field reimbursement, Health system access, Patient access, Market access, Revenue cycle
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The Patient Care Coordinator resolves patient inquiries and assists with drug therapy and pharmacy care plans. They also maintain strong relationships with healthcare providers and document all patient interactions and adverse events.
Candidates must have a high school diploma and at least two years of experience in a healthcare call center, physician's office, or social service environment. Proficiency in Microsoft Office and strong interpersonal skills are required.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Shift Details: Monday - Friday (Shift is a 8-hour shift) 8:00AM - 8:00PM EST based on needs
Pay Details: $20.00/hr
Location: Remote (Must live within 50 Miles of 6001 Global Distribution Way #102, Louisville, KY 40228, or live within 50 miles of 5025 Plano Parkway, Carrollton, TX 75010)
Answers and resolves patient inquiries within committed time frames.
Understands the physical, psychological and social challenges of specific disease states and assists the patient with drug therapy and pharmacy care issues.
Promotes drug compliance.
Reports all adverse events related to drug therapy and pharmacy care.
Establishes and maintains strong customer relationships with physician practices to streamline communication to the patient, payers, pharmacist, nurse, lab and other healthcare related parties.
Participates in administration of patient's pharmacy care plan.
Troubleshoots and resolves patient and payer issues in a timely fashion.
Works in a team-structured environment to provide support to other members of the healthcare team.
Embraces a continuous quality improvement customer service approach by pro-actively identifying areas of improvement and communicating those ideas to the healthcare team.
Maintains current notes and documentation related to patient's drug therapy and pharmacy care plan; flags issues that need to be addressed.
Coordinates responses and resolutions with appropriate internal and external parties.
Actively participates in discussions with pharmacists, nursing services, pharmacy support manager and other pharmacy care coordinators to review cases and related drug therapy and pharmacy care plan issues.
Performs related duties as assigned.
Requires a high school diploma and a minimum of two (2) years of experience in a healthcare related call center environment, physician's office or social service environment. Preferred education in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associates degree program or equivalent combination of experience and education.
Strong time management, organizational skills, initiative, professional demeanor and positive attitude
Attention to detail, quick study, self-motivated, proactive, and the ability to work independently with a high degree of initiative
Ability to communicate effectively both orally and in writing
Ability to promote a positive team environment
A champion for excellence, efficiency and quality
Ability to collaborate with other professionals within the organization
Strong interpersonal skills
Working knowledge of Microsoft Office Suite including Word, Excel, Access and Outlook.
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora
Full timeCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes. Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 51,000 worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures. AmerisourceBergen, now Cencora, is ranked #10 on the Fortune 500 and #24 on the Global Fortune 500 with more than $290 billion in annual revenue.
Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes. Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 51,000 worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures. AmerisourceBergen, now Cencora, is ranked #10 on the Fortune 500 and #24 on the Global Fortune 500 with more than $290 billion in annual revenue.
