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Jobs at Cayman Airways Limited (Now Hiring) — 2 open

Cayman Airways Limited logoCayman Airways Limited

Customer Service Agent (GCM-ATO)

George Town, Penang, Malaysia · On-site

$37k–$47k/yr

Entry level

The Customer Service Agent (GCM-ATO) will report to the Duty Manager and will be responsible for attending to passenger check-ins, boarding flights and associated processes in a fast-paced environment. Summary of Key Res…

Skills: Customer Service, Ticketing, Passenger Check-in, Boarding Processes, Interpersonal Skills

Cayman Airways Limited logoCayman Airways Limited

Certifying Technician 1

George Town, Penang, Malaysia · On-site

$54k–$70k/yr

Senior

Summary of key responsibilities: ▪Accomplish all maintenance functions as assigned by the Maintenance Controller, so as to ensure compliance with all airworthiness and company requirements, in a timely and economic manne…

Skills: Aircraft Maintenance, Boeing 737-8, Airworthiness Compliance, Technical Certification, MS Outlook

Cayman Airways Limited logo

Customer Service Agent (GCM-ATO)

Cayman Airways Limited

George Town, Penang, Malaysia • On-site

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Entry level

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  • $37k–$47k/yr
  • Full-time
  • high school
  • Compensation Package
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Responsible for passenger check-ins, boarding flights, and providing general travel assistance in a fast-paced airport environment. Duties include managing gate announcements, assisting unaccompanied minors and disabled passengers, and meeting arriving flights.

Requirements

Requires a high school diploma with passes in Math, Geography, and English, along with a clean police record. Candidates must be physically fit to lift up to 70lbs and available to work flexible shifts including nights and holidays.

Full job description

The Customer Service Agent (GCM-ATO) will report to the Duty Manager and will be responsible for attending to passenger check-ins, boarding flights and associated processes in a fast-paced environment.


Summary of Key Responsibilities:                                                                                                         

§  Provide excellent customer service to our customers and internal team members
§  Must be well groomed in appearance and adhere to uniform appearance standards
§  Responsible for assisting customers with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment
§  Perform boarding and gate duties, such as checking flight tickets, assisting and directing passengers and making announcements
§  Occasionally responsible for escorting and providing assistance to unaccompanied minors and disabled passengers throughout the airport on departure and arrival
§  Meeting arriving flights


Requirements

Qualifications, Skills & Experience:

§  High school diploma or equivalent with O’ level passes in Math, Geography and English
§  Must possess a clean police record
§  Possess exceptional interpersonal skills
§  Ability to work as part of a team and independently
§  Must be able to multi-task effectively
§  Must be computer literate and type at least 25 WPM
§  Ability to learn and operate a computerized reservation system
§  Excellent verbal and written communication skills

Desirable

§  Ability to speak a foreign language, preferably Spanish
§  Previous airline experience

Special Conditions

§  When working on the ramp, agents will be exposed to the elements, extreme heat and rain and subject to noisy conditions
§  Must be able to work nights, early mornings, weekends, holidays and overtime
§  Must be able to handle customer complaints and maintain an understanding and professional attitude
§  Must be physically fit in order to stand for long periods of time and to lift and move baggage up to 70lbs daily

Training

§  Must attend and successfully complete a 3-week training program and maintain an average of 80% grade point average


Benefits

Cayman Airways offers an excellent compensation package




The deadline for receipt of applications is 17th July 2026




Related keywords

AirlineAviationCustomer ServicePassenger HandlingTicketingBoardingAirport OperationsComputerized Reservation SystemRamp OperationsTravel Industry

About Cayman Airways Limited

LinkedInVisit site

Those who fly us, love us!

Industry
Airlines and Aviation
Company size
201-500 employees
Founded
1968
Headquarters
George Town, Grand Cayman
LinkedIn followers
14,218

Since 1968, Cayman Airways has been serving the Cayman Islands as the country's national airline, offering more flights to and from the Cayman Islands than any other airline. In true Caymankind spirit, Cayman Airways is the only airline operating flights to and from the Cayman Islands that offers FREE Rum Punch aboard international flights! As the national flag carrier for the Cayman Islands, Cayman Airways operates nonstop Boeing 737 jet service between Grand Cayman and the following major US cities: Miami and Tampa, Florida; New York, New York; Denver, Colorado; and Los Angeles, California. Nonstop jet service is also provided between Grand Cayman and regional destinations, including: Kingston, Jamaica; Havana, Cuba; and La Ceiba, Honduras. The airline’s Cayman Airways Express service also operates two Twin Otter and two Saab 340 B+ aircraft between Grand Cayman and the Sister Islands of Little Cayman and Cayman Brac.

Offices: 91 Owen Roberts Drive, George Town, Grand Cayman KY1-1001, KY

Leisure TravelFrequent Flyer ProgrammeBusiness TravelDay tripsand Cargo
View all jobs at Cayman Airways Limited

About Cayman Airways Limited

LinkedInVisit site

Those who fly us, love us!

Industry
Airlines and Aviation
Company size
201-500 employees
Founded
1968
Headquarters
George Town, Grand Cayman
LinkedIn followers
14,218

Since 1968, Cayman Airways has been serving the Cayman Islands as the country's national airline, offering more flights to and from the Cayman Islands than any other airline. In true Caymankind spirit, Cayman Airways is the only airline operating flights to and from the Cayman Islands that offers FREE Rum Punch aboard international flights! As the national flag carrier for the Cayman Islands, Cayman Airways operates nonstop Boeing 737 jet service between Grand Cayman and the following major US cities: Miami and Tampa, Florida; New York, New York; Denver, Colorado; and Los Angeles, California. Nonstop jet service is also provided between Grand Cayman and regional destinations, including: Kingston, Jamaica; Havana, Cuba; and La Ceiba, Honduras. The airline’s Cayman Airways Express service also operates two Twin Otter and two Saab 340 B+ aircraft between Grand Cayman and the Sister Islands of Little Cayman and Cayman Brac.

Offices: 91 Owen Roberts Drive, George Town, Grand Cayman KY1-1001, KY

Leisure TravelFrequent Flyer ProgrammeBusiness TravelDay tripsand Cargo
View all jobs at Cayman Airways Limited

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