Albuquerque, New Mexico, United States · On-site
$20/hr–$22/hr
Catholic Charities is seeking a dedicated and compassionate Program Assistant to support our Senior Transportation Services program. This position plays a vital role in ensuring older adults have access to dependable tra…
Skills: Trip Scheduling, Routing Coordination, Program Evaluation, Volunteer Management, Microsoft Office
Albuquerque, New Mexico, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Oversees daily operations of the Senior Transportation Services program, including scheduling, routing, and coordinating rides for older adults. Manages volunteer drivers and evaluates program effectiveness through data analysis and client satisfaction monitoring.
Requires at least one year of administrative or coordinating experience and an associate degree or equivalent. Must possess a valid driver's license, be proficient in Microsoft Office, and pass a background check.
Catholic Charities is seeking a dedicated and compassionate Program Assistant to support our Senior Transportation Services program. This position plays a vital role in ensuring older adults have access to dependable transportation for medical appointments, essential errands, and community connections that enhance their quality of life.
A caring, patient, organized professional who enjoys working with older adults
Strong communication and problem-solving skills
Ability to assist seniors with mobility needs and lift up to 50 lbs as required
Respect for cultural diversity and a commitment to service excellence
Alignment with the mission and values of Catholic Charities
Develops and schedules program work plans in accordance with program specifications and funding limitations.
Oversees daily operations of the Senior Transportation Services program, including trip scheduling, routing coordination, and service coverage; establishes priorities to meet client needs.
Coordinates transportation services for seniors, including scheduling rides, communicating pick-up times, and addressing service changes or concerns.
Provides training and guidance to drivers, volunteers, and program participants on transportation procedures, safety protocols, and customer service expectations.
Maintains frequent communication with seniors, caregivers, drivers, and volunteers to ensure smooth service delivery.
Monitors daily transportation schedules to ensure compliance with program requirements, safety standards, and funding guidelines.
Evaluates program effectiveness by developing and implementing evaluation methods; analyzes data such as trip volume, on-time performance, and client satisfaction; recommends or implements improvements.
Reviews applications and eligibility documentation to determine acceptance into the Senior Transportation Services program.
Implements and enforces agency policies and procedures, including safety and risk management standards.
Coordinates, monitors, and oversees volunteer drivers and transportation volunteers as needed.
Provides coverage and operational support during staff shortages to ensure uninterrupted transportation services.
Responds appropriately and respectfully to the cultural, physical, and cognitive needs of older adults and individuals with disabilities.
Incorporates and demonstrates the mission, vision, core values, and activities of Catholic Charities in a positive and professional manner with staff, clients, volunteers, and the general public.
Performs other duties as assigned by the supervisor.
Must pass a state-enforced background check.
Catholic Charities of Central New Mexico puts faith into action by honoring human dignity and serving our community with
Catholic Charities is a 501(c)(3) non-profit corporation serving central New Mexico and is a member of Catholic Charities USA, one of the largest non-profit human services networks in the United States. We are dedicated to finding solutions to some of the most pressing social challenges individuals, children and families face, regardless of race, religion, country of origin, disabilities, gender, age or sexual orientation. Although grounded in Catholic Social Teachings and inspired by faith, Catholic Charities provides services to those in need regardless of faith. Our services are encompassed in our six centers of excellence: Children's Learning Center, Center for Educational Opportunity, Center for Self-Sufficiency and Housing Assistance, Center for Immigration and Citizenship Legal Assistance, Center for Refugee Support, and Center for Community Involvement.
Offices: 2010 Bridge Blvd SW, Albuquerque, New Mexico 87105, US · Albuquerque, US
Catholic Charities of Central New Mexico puts faith into action by honoring human dignity and serving our community with
Catholic Charities is a 501(c)(3) non-profit corporation serving central New Mexico and is a member of Catholic Charities USA, one of the largest non-profit human services networks in the United States. We are dedicated to finding solutions to some of the most pressing social challenges individuals, children and families face, regardless of race, religion, country of origin, disabilities, gender, age or sexual orientation. Although grounded in Catholic Social Teachings and inspired by faith, Catholic Charities provides services to those in need regardless of faith. Our services are encompassed in our six centers of excellence: Children's Learning Center, Center for Educational Opportunity, Center for Self-Sufficiency and Housing Assistance, Center for Immigration and Citizenship Legal Assistance, Center for Refugee Support, and Center for Community Involvement.
Offices: 2010 Bridge Blvd SW, Albuquerque, New Mexico 87105, US · Albuquerque, US
