Heath, Ohio, United States · On-site
About Carvana At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy …
Skills: People Leadership, Strategic Planning, Process Improvement, Employee Coaching, Customer Experience Management
Shreveport, Louisiana, United States · On-site
$17/hr–$19/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer Service, Vehicle Delivery, Safe Driving, Loading And Unloading, Paperwork Completion
Shreveport, Louisiana, United States · On-site
$17/hr–$19/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer Service, Vehicle Delivery, Safe Driving, Loading and Unloading, Paperwork Completion
Las Vegas, Nevada, United States · On-site
Schedule (Open Availability Highly Preferred): M/Tues/Fri 9am-530pm, Wed/Thurs 6am-230pm Tues/Wed/Thus/Sat 9am-530pm, Friday 11am-730pm Pay Range: $17 hourly As a Safe and Secure Associate, you will be an integral part o…
Skills: Customer Service, Verbal Communication, Written Communication, Decision Making, Conflict Resolution
Belton, Missouri, United States · On-site
We’re looking for automotive mechanics with a minimum of 3 years of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four faste…
Skills: Automotive Repair, Vehicle Diagnostics, Engine Work, Electrical Troubleshooting, Hybrid Vehicle Repair
Belton, Missouri, United States · On-site
We’re looking for automotive mechanics with a minimum of 3 years of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four faste…
Skills: Automotive Repair, Diagnostics, Engine Work, Electrical Troubleshooting, Hybrid Vehicle Repair
Trenton, Ohio, United States · On-site
We’re hiring for entry-level auto roles at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. In these entry-level roles, you’ll have a n…
Skills: Vehicle Detailing, Interior Cleaning, Exterior Buffing, Vehicle Inspection, Vehicle Operation
Tempe, Arizona, United States · On-site
About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying and selling experience. Buying a car the old fashion…
Skills: Performance Management, Talent Development, Organizational Design, Employee Engagement, Executive Coaching
Dallas, Texas, United States · On-site
We’re hiring for entry-level auto roles at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. In these entry-level roles, you’ll have a n…
Skills: Vehicle Detailing, Interior Cleaning, Exterior Buffing, Vehicle Inspection, Photography
Tolleson, Arizona, United States · On-site
$17/hr–$18/hr
Schedule (Open Availability Highly Preferred): 4AM-12:30PM Sun-Mon & 6AM-2:30PM Tues, Fri, Sat (OffWed/Thurs) Pay Range: $17-$18 hourly As a Safe and Secure Associate, you will be an integral part of the Safe and Secure …
Skills: Customer Service, Verbal Communication, Written Communication, Decision Making, Conflict Resolution
Sacramento, California, United States · On-site
$70k–$74k/yr
Pay Range: $70,340-$73,640 annually About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buyi…
Skills: Asset Protection, Multi-site Leadership, Risk Mitigation, Fraud Investigation, Crisis Management
Auburn, Washington, United States · On-site
$19/hr–$20/hr
We’re hiring for entry-level auto roles at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. In these entry-level roles, you’ll have a n…
Skills: Vehicle Detailing, Interior Cleaning, Exterior Buffing, Vehicle Inspection, Photography
University Park, Illinois, United States · On-site
$17/hr–$18/hr
We’re hiring for entry-level parts roles at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. As a Parts Associate, you’ll be expected t…
Skills: Parts Ordering, Inventory Management, Parts Identification, Record Keeping, Warehouse Organization
Tempe, Arizona, United States · On-site
$20/hr–$21/hr
Schedule (Open Availability Highly Preferred): Sunday-Thursday 9:30AM-6:00PM Pay Range: $20-$21 hourly As a Safe and Secure Campus Associate, you will be an integral part of the Safe and Secure Team executing programs an…
Skills: Access Control, CCTV Monitoring, Emergency Response, Conflict De-escalation, First Aid
Syracuse, New York, United States · On-site
$82k–$100k/yr
About Carvana At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our car’s are in first-rate condition…
Skills: Lean Manufacturing, People Management, Performance Management, Strategic Planning, Continuous Improvement
Syracuse, New York, United States · On-site
$82k–$100k/yr
About Carvana At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our car’s are in first-rate condition…
Skills: Lean Manufacturing, Operations Management, Performance Management, Strategic Planning, Coaching
Tracy, California, United States · On-site
$21/hr–$26/hr
We’re looking for Automotive Mechanics with a minimum of 1 year of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastes…
Skills: Brake Repair, Tire Installation, Wheel Alignment, Routine Inspections, Mechanical Repair
Rocklin, California, United States · On-site
$22/hr–$26/hr
We’re looking for Automotive Mechanics with a minimum of 6 months of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fast…
Skills: Automotive Repair, Light Maintenance, Fluid Checks, Quality Inspection, Vehicle Diagnostics
Cleveland, Ohio, United States · On-site
About Carvana At Carvana, we sell cars—but we’re not car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own mom. Period. That’s why every vehicle goes through Carvana’s pr…
Skills: Vehicle Diagnostics, Engine Repair, Powertrain Repair, Transmission Repair, Diesel Repair
Cleveland, Ohio, United States · On-site
About Carvana At Carvana, we sell cars—but we’re not car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own mom. Period. That’s why every vehicle goes through Carvana’s pr…
Skills: Vehicle Diagnostics, Engine Repair, Powertrain Repair, Transmission Repair, Diesel Repair
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Responsible for managing the local Carvana hub, including market launch, logistics, and team engagement. The role focuses on driving production, mentoring Customer Advocates, and ensuring a high-quality customer experience.
Requires 5+ years of customer-facing experience and 3+ years of management experience with a proven history of coaching employees. Candidates must be able to handle physical demands, work weekends, and possess strong leadership skills.
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer’s driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video.
Carvana’s Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don’t forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market’s ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you’ll be Doing
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Meet our thousands of happy employees and explore our exciting experiences. At Carvana, We'll Drive You Happy® .
Carvana (NYSE: CVNA) is an industry pioneer for buying and selling used vehicles online. As the fastest growing used automotive retailer in U.S. history, its proven, customer-first ecommerce model has positively impacted millions of people's lives through convenient, accessible and transparent experiences. Carvana allows customers to browse a nationwide inventory and purchase a vehicle from the comfort of their home entirely online, benefiting from a 7-day money back guarantee, home delivery and more. Customers also have the option to sell or trade-in their vehicle online in seconds. Carvana brings a continued focus on people-first values, industry-leading customer care, technology and innovation, and is the No. 2 automotive brand in the U.S. on the Forbes 2022 Most Customer-Centric Companies List. Carvana is one of the four fastest companies to make the Fortune 500. For more information, please visit www.carvana.com and follow us on LinkedIn, @gocarvana on Instagram, @Carvana on X, and @gocarvana on TikTok. Carvana also encourages investors to visit its Investor Relations website as financial and other company information is posted.
Offices: 300 E Rio Salado Pkwy, Tempe, Arizona 85281, US
Meet our thousands of happy employees and explore our exciting experiences. At Carvana, We'll Drive You Happy® .
Carvana (NYSE: CVNA) is an industry pioneer for buying and selling used vehicles online. As the fastest growing used automotive retailer in U.S. history, its proven, customer-first ecommerce model has positively impacted millions of people's lives through convenient, accessible and transparent experiences. Carvana allows customers to browse a nationwide inventory and purchase a vehicle from the comfort of their home entirely online, benefiting from a 7-day money back guarantee, home delivery and more. Customers also have the option to sell or trade-in their vehicle online in seconds. Carvana brings a continued focus on people-first values, industry-leading customer care, technology and innovation, and is the No. 2 automotive brand in the U.S. on the Forbes 2022 Most Customer-Centric Companies List. Carvana is one of the four fastest companies to make the Fortune 500. For more information, please visit www.carvana.com and follow us on LinkedIn, @gocarvana on Instagram, @Carvana on X, and @gocarvana on TikTok. Carvana also encourages investors to visit its Investor Relations website as financial and other company information is posted.
Offices: 300 E Rio Salado Pkwy, Tempe, Arizona 85281, US
