Baltimore, Maryland, United States · On-site
$65k–$70k/yr
About Carvana At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy …
Skills: People Leadership, Strategic Planning, Process Improvement, Employee Coaching, Customer Experience Management
United States · On-site
About Carvana At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy …
Skills: Team Leadership, Logistics Management, Inventory Quality Control, Scheduling, Customer Experience Management
Fresno, California, United States · On-site
$66k–$83k/yr
New Site - Schedule requires flexibility. Will be an AM or PM shift including one weekend day. COMPENSATION & PERKS Pay Range: $66,000 - $82,500 + Equity Full-Time Salary Position 100% Company paid medical for employee, …
Skills: DOT Compliance, People Leadership, Logistics Management, Supply Chain Management, Performance Management
Chattanooga, Tennessee, United States · On-site
$17/hr–$19/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer Service, Vehicle Delivery, Safe Driving, Loading And Unloading, Paperwork Completion
Chattanooga, Tennessee, United States · On-site
$17/hr–$19/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer Service, Vehicle Delivery, Safe Driving, Loading and Unloading, Paperwork Completion
Elyria, Ohio, United States · On-site
We’re looking for Auto Painters with a minimum of 3 years of professional automotive painting experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest co…
Skills: Paint Matching, Paint Mixing, Water-based Painting, Sanding, Masking
Elyria, Ohio, United States · On-site
We’re looking for Auto Painters with a minimum of 3 years of professional automotive painting experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest co…
Skills: Paint Matching, Paint Mixing, Water-based Painting, Automotive Painting, Buffing
Hendersonville, North Carolina, United States · On-site
$15/hr–$16/hr
We’re looking for entry-level Lot Attendants to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! As a Lot A…
Skills: Vehicle Inspection, Car Detailing, Vacuuming, Driving, Customer Satisfaction
Tooele, Utah, United States · On-site
About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks…
Skills: I-9 Verification, New Hire Orientation, Communication Planning, Employee Engagement, Vendor Management
Chandler, Arizona, United States · On-site
Schedule: WED-SAT 10 hour shift 1 hour lunch PERKS Full-Time Salary Position 100% Company paid medical for employee, plus family discounts Paid Time Off (Including your birthday!) 401k with Company Match Pet Benefits Tui…
Skills: DOT Compliance, People Leadership, Logistics Management, Supply Chain Management, Performance Management
Oklahoma City, Oklahoma, United States · On-site
We’re looking for automotive mechanics with a minimum of 3 years of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four faste…
Skills: Automotive Repair, Vehicle Diagnostics, Engine Work, Electrical Troubleshooting, Hybrid Vehicle Repair
Oklahoma City, Oklahoma, United States · On-site
We’re looking for automotive mechanics with a minimum of 3 years of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four faste…
Skills: Automotive Repair, Vehicle Diagnostics, Electrical Troubleshooting, Hybrid Vehicle Repair, Electric Vehicle Repair
Concord, North Carolina, United States · On-site
We’re hiring for entry-level parts roles at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. As a Parts Associate, you’ll be expected t…
Skills: Parts Ordering, Inventory Management, Parts Identification, Record Keeping, Warehouse Organization
Concord, North Carolina, United States · On-site
About Carvana At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition,…
Skills: Vehicle Detailing, Interior Cleaning, Exterior Washing, Lean Manufacturing, 5S Model
Hutchins, Texas, United States · On-site
We’re looking for Autobody Preppers with a minimum of 5 years of professional automotive bodywork experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastes…
Skills: Plastic Welding, Metal Pulling, Straightening, Shrinking, Stud Welding
Oklahoma City, Oklahoma, United States · On-site
We’re looking for Automotive Mechanics with a minimum of 6 months of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fast…
Skills: Automotive Repair, Light Maintenance, Fluid Checks, Vehicle Inspection, Reconditioning
Tolleson, Arizona, United States · On-site
We’re looking for Automotive Mechanics with a minimum of 1 year of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastes…
Skills: Brake Repair, Tire Installation, Wheel Alignment, Routine Inspections, Mechanical Repair
Rocklin, California, United States · On-site
$25/hr–$39/hr
We’re looking for automotive mechanics with a minimum of 3 years of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four faste…
Skills: Automotive Repair, Vehicle Diagnostics, Engine Work, Electrical Troubleshooting, Hybrid Vehicle Repair
Chandler, Arizona, United States · On-site
About Carvana At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition,…
Skills: Team Management, Production Planning, Quality Control, Performance Management, Coaching
Rocklin, California, United States · On-site
$25/hr–$39/hr
We’re looking for automotive mechanics with a minimum of 3 years of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four faste…
Skills: Automotive Repair, Diagnostics, Heavy Engine Work, Electrical Troubleshooting, Hybrid Vehicle Repair
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Responsible for managing the local Carvana hub, including market launch, logistics, and team engagement. The role focuses on driving production, mentoring Customer Advocates, and ensuring a high-quality customer experience.
Requires 5+ years of customer-facing experience and 3+ years of management experience with a proven history of coaching employees. Candidates must be able to perform physical tasks, work weekends, and obtain a Salesperson license.
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer’s driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video.
Carvana’s Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don’t forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market’s ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you’ll be Doing
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Meet our thousands of happy employees and explore our exciting experiences. At Carvana, We'll Drive You Happy® .
Carvana (NYSE: CVNA) is an industry pioneer for buying and selling used vehicles online. As the fastest growing used automotive retailer in U.S. history, its proven, customer-first ecommerce model has positively impacted millions of people's lives through convenient, accessible and transparent experiences. Carvana allows customers to browse a nationwide inventory and purchase a vehicle from the comfort of their home entirely online, benefiting from a 7-day money back guarantee, home delivery and more. Customers also have the option to sell or trade-in their vehicle online in seconds. Carvana brings a continued focus on people-first values, industry-leading customer care, technology and innovation, and is the No. 2 automotive brand in the U.S. on the Forbes 2022 Most Customer-Centric Companies List. Carvana is one of the four fastest companies to make the Fortune 500. For more information, please visit www.carvana.com and follow us on LinkedIn, @gocarvana on Instagram, @Carvana on X, and @gocarvana on TikTok. Carvana also encourages investors to visit its Investor Relations website as financial and other company information is posted.
Offices: 300 E Rio Salado Pkwy, Tempe, Arizona 85281, US
Meet our thousands of happy employees and explore our exciting experiences. At Carvana, We'll Drive You Happy® .
Carvana (NYSE: CVNA) is an industry pioneer for buying and selling used vehicles online. As the fastest growing used automotive retailer in U.S. history, its proven, customer-first ecommerce model has positively impacted millions of people's lives through convenient, accessible and transparent experiences. Carvana allows customers to browse a nationwide inventory and purchase a vehicle from the comfort of their home entirely online, benefiting from a 7-day money back guarantee, home delivery and more. Customers also have the option to sell or trade-in their vehicle online in seconds. Carvana brings a continued focus on people-first values, industry-leading customer care, technology and innovation, and is the No. 2 automotive brand in the U.S. on the Forbes 2022 Most Customer-Centric Companies List. Carvana is one of the four fastest companies to make the Fortune 500. For more information, please visit www.carvana.com and follow us on LinkedIn, @gocarvana on Instagram, @Carvana on X, and @gocarvana on TikTok. Carvana also encourages investors to visit its Investor Relations website as financial and other company information is posted.
Offices: 300 E Rio Salado Pkwy, Tempe, Arizona 85281, US
