7270 - Omaha - 17606 Burt St, Omaha, Nebraska, 68118 CarMax, the way your career should be! Position Overview As a Business Operations Associate, you will be the backbone of our store operations, ensuring smooth and accu…
Skills: Customer service, Data entry, Cash management, Clerical duties, Microsoft Office
Greenville, South Carolina, United States · On-site
$7/hr–$20/hr
Entry level$98M raised
7177 - Greenville - 2800 Laurens Rd, Greenville, South Carolina, 29607 CarMax, the way your career should be! Position Overview As a Sales Consultant Trainee, you will be the foundation of an iconic, customer-first exper…
Skills: Customer service, Sales, Communication, Active listening, Relationship building
Greenville, South Carolina, United States · On-site
$7/hr–$20/hr
Entry level$98M raised
7177 - Greenville - 2800 Laurens Rd, Greenville, South Carolina, 29607 CarMax, the way your career should be! Position Overview As a Sales Consultant Trainee, you will be the foundation of an iconic, customer-first exper…
Skills: Customer service, Sales, Communication skills, Active listening, Relationship building
6039 - Boise - 4043 E. Elden Gray Street, Meridian, Idaho, 83642 CarMax, the way your career should be! Position Overview As a Cosmetic Reconditioning Associate II at CarMax, you’ll play a vital role in delivering best-i…
Skills: Cosmetic inspection, Paint touch-up, Wet sanding, Buffing, Quality control
7291 - Fredericksburg - 10400 Southpoint Pkwy, Fredericksburg, Virginia, 22407 CarMax, the way your career should be! Position Overview As a Business Operations Associate Lead, you will mentor and guide Business Operatio…
Skills: Leadership, Mentoring, Team development, Cash management, Transaction auditing
7167 - Salt Lake City - 11213 S Jordan Gtwy, South Jordan, Utah, 84095 CarMax, the way your career should be! Position Overview As a Mechanical Associate, you’ll play a vital role in ensuring every vehicle meets CarMax’s…
6052 - Mid Rivers Mall - 4990 N Service Rd, St. Peters, Missouri, 63376 CarMax, the way your career should be! Position Overview As a Business Operations Associate, you will be the backbone of our store operations, ensur…
Skills: Customer service, Data entry, Cash management, Audit, Paperwork processing
6089 - Pharr - 1300 E I-2, Pharr, Texas, 78577 CarMax, the way your career should be! Position Overview As a Business Operations Associate, you will be the backbone of our store operations, ensuring smooth and accurate p…
Skills: Customer service, Data entry, Cash management, Paperwork processing, Audit
7150 - Nashville - 2501 Powell Ave, Nashville, Tennessee, 37204 CarMax, the way your career should be! Position Overview As a Vehicle Condition Assessor (VCA), you will play a critical role in delivering exceptional cust…
Skills: Vehicle assessment, Customer service, Inventory management, Documentation, Communication
6031 - Buford - 3721 Buford Drive, Buford, Georgia, 30519 CarMax, the way your career should be! Position Overview As a Fleet Driver at CarMax, you’ll do more than transport vehicles—you’ll help move an entire industry f…
Skills: Class A CDL, Vehicle transportation, DOT compliance, Pre-trip inspection, Post-trip inspection
Cool Springs, North Carolina, United States · On-site
$17/hr–$27/hr
Entry level$98M raised
6042 - Cool Springs - 4075 Mallory Lane, Franklin, Tennessee, 37067 CarMax, the way your career should be! Position Overview As a Vehicle Condition Assessor (VCA), you will play a critical role in delivering exceptional …
Skills: Vehicle assessment, Inventory management, Customer service, Documentation, Communication
7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204 CarMax, the way your career should be! Position Overview As an Automotive Technician, you’ll play a key role in ensuring every vehicle meets CarMax standard…
6040 - Spokane - 7814 E Sprague Ave, Spokane Valley, Washington, 99212 CarMax, the way your career should be! Position Overview As a Business Operations Associate, you will be the backbone of our store operations, ensuri…
Skills: Customer service, Data entry, Cash management, Auditing, Clerical duties
8490 - Wisconsin - Remote CAR - Remote, Madison, Wisconsin, 53703 CarMax, the way your career should be! Address: 8200 120th Avenue, Kenosha, WI, 53142 Provide an iconic customer experience As a Customer Service Consulta…
Skills: Customer service, Sales, Communication, Active listening, Computer skills
6037 - Gainesville FL - 4185 N Main St, Gainesville, Florida, 32609 CarMax, the way your career should be! Position Overview As a Supply Associate, you play a key role in supporting our service operations by ensuring tec…
Skills: Inventory management, Data entry, Computer skills, Spreadsheet proficiency, Collaboration
6043 - Rochester - 3600 West Henrietta Rd, Rochester, New York, 14623 CarMax, the way your career should be! Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-fi…
7118 - Laurel - 8800 Freestate Dr, Laurel, Maryland, 20723 CarMax, the way your career should be! Position Overview As an Inventory Associate, you’ll play a vital role in ensuring every customer enjoys a seamless experie…
Skills: Inventory management, Vehicle detailing, Communication, Teamwork, Attention to detail
4003 - Clermont Auction - 16731 SR 50, Clermont, Florida, 34711 CarMax, the way your career should be! Position Overview As an Auction Services Associate, you responsible for zone maintenance, vehicle preparation, vehicl…
Skills: Inventory management, Vehicle preparation, Data entry, Multitasking, Customer service
6179 - El Paso West - 6101 S. Desert Boulevard, El Paso, Texas, 79932 CarMax, the way your career should be! Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-fi…
Skills: Customer service, Vehicle appraisal, Sales, Inventory management, Data entry
6002 - Murrieta - 25560 Madison Avenue, Murrieta, California, 92563 CarMax, the way your career should be! Position Overview As a Vehicle Condition Assessor (VCA), you will play a critical role in delivering exceptional …
Skills: Vehicle assessment, Customer service, Inventory management, Documentation, Communication
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$15/hr–$23/hr
Full-time
Paid sick time, Vacation time, Paid holidays, Floating holiday, Holiday premium pay
Posted 14d ago
~40 hrs/week
Responsibilities
The Business Operations Associate manages store operations, including processing sales, auctions, and appraisals while ensuring accurate documentation. They also handle cash management, provide customer service, and support store departments through clerical tasks and training.
Requirements
Candidates must possess strong organizational and multitasking skills with proficiency in Microsoft Office and data entry systems. The role requires the ability to work on feet for extended periods, lift up to 20 lbs, and maintain a flexible schedule including nights and weekends.
As a Business Operations Associate, you will be the backbone of our store operations, ensuring smooth and accurate processing of sales, auctions, and appraisals. This role combines exceptional customer service, attention to detail, and strong organizational skills in a fast-paced, team-oriented environment. You’ll handle cash management, audit and process critical paperwork, and provide clear communication to customers and internal teams—all while upholding CarMax’s commitment to transparency and integrity.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
Required Qualifications
Ability to read, interpret, and record data accurately for compliance and reporting.
Strong organizational and multitasking skills in a deadline-driven environment.
Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
Effective verbal and written communication skills for customer and team interactions.
Ability to lift up to 20 lbs and work on your feet for extended periods.
Commitment to confidentiality, integrity, and adherence to CarMax policies.
Flexibility to work varied schedules, including nights, weekends, and holidays.
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$15.50 - $23.30
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Related keywords
Business OperationsRetailSalesAuctionsAppraisalsCash ManagementData EntryMicrosoft OfficeClericalComplianceCustomer ServiceDocumentationReconciliationInventoryFinance ContractsDMV Documentation
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us.
Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help make your best life happen. Professional growth and limitless opportunities await. There's no better place to be.
Offices: 12800 Tuckahoe Creek Parkway, Richmond, Virginia 23238, US
Retail and Used CarsFinanceOnline PortalsMarketplaceRetailAutomotiveFinancial Services
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us.
Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help make your best life happen. Professional growth and limitless opportunities await. There's no better place to be.
Offices: 12800 Tuckahoe Creek Parkway, Richmond, Virginia 23238, US
Retail and Used CarsFinanceOnline PortalsMarketplaceRetailAutomotiveFinancial Services