7286 - Hartford - 89 Weston St, Hartford, Connecticut, 06120 CarMax, the way your career should be! Position Overview As a Business Operations Associate, you will be the backbone of our store operations, ensuring smooth …
Skills: Customer Service, Cash Management, Auditing, Data Entry, Microsoft Office
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! The Senior Corporate Counsel, Labor & Employment is a key legal advisor at CarMax, Inc. (NYSE: …
6058 - Jackson, TN - 1401 Vann Drive, Jackson, Tennessee, 38305 CarMax, the way your career should be! Position Overview As a Senior Customer Specialist, you will play a key role in delivering an iconic, customer-first e…
Skills: Customer Experience, Team Leadership, Mentoring, Sales Strategy, Inventory Reconciliation
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! About The Team The primary responsibility for the Pricing team is to accurately and systematica…
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! About The Team The Pricing team is a community of analysts, data scientists, and systems expert…
7147 - Roseville - 1450 Eureka Rd, Roseville, California, 95661 CarMax, the way your career should be! Position Overview As a Management Assistant, you will play a key role in supporting store operations by assisting man…
Skills: Onboarding, Hiring Coordination, Customer Service, Cash Management, Administrative Support
Overnight Automotive Technician $5,000 Sign On Bonus
Naperville, Illinois, United States · On-site
$22/hr–$45/hr
Mid level$98M raised
7122 - Naperville - 3320 Odyssey Ct, Naperville, Illinois, 60563 CarMax, the way your career should be! Now offering a $5,000 sign-on bonus! Only candidates external to CarMax who are hired will qualify to receive the si…
Retail Automotive Technician ASE Master Certified 1st Shift 10k Sign On Bonus
Elk Grove, California, United States · On-site
Senior$98M raised
7149 - Elk Grove - 8185 East Stockton Blvd, Sacramento, California, 95828 CarMax, the way your career should be! 10k Sign On Bonus for External Applicants! Position Overview As a Mechanical Associate, you’ll play a vital…
4013 - Chicago Auction Center - 325 State Rt 31, Montgomery, Illinois, 60538 CarMax, the way your career should be! Position Overview As a Business Operations Associate, you will be the backbone of our store operations, …
Skills: Customer Service, Cash Management, Auditing, Data Entry, Microsoft Office
6052 - Mid Rivers Mall - 4990 N Service Rd, St. Peters, Missouri, 63376 CarMax, the way your career should be! Position Overview As a Business Operations Associate Lead, you will mentor and guide Business Operations Asso…
Skills: Mentoring, Coaching, Cash Management, Transaction Auditing, Customer Service
7250 - Lynnwood - 21317 Highway 99, Lynnwood, Washington, 98036 CarMax, the way your career should be! Position Overview As a Customer Advisor at CarMax, you will play a vital role in delivering an exceptional customer e…
7978 - Denver CEC - 18220 Ponderosa Drive, Parker, Colorado, 80134 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Service Consultant, you will be the vital link between a custo…
Skills: Customer Service, Sales, Lead Response, Rapport Building, Written Communication
6110 - Kenner - 1601 32nd Street, Kenner, Louisiana, 70065 CarMax, the way your career should be! Position Overview As a Cosmetic Reconditioning Associate II at CarMax, you’ll play a vital role in delivering best-in-clas…
Skills: Paint Touch-up, Wet Sanding, Buffing, Cosmetic Inspection, Quality Control
Colorado Springs, Colorado, United States · On-site
$18/hr–$29/hr
Entry level$98M raised
7201 - Colorado Springs - 4010 Tutt Blvd, Colorado Springs, Colorado, 80922 CarMax, the way your career should be! Position Overview As a Vehicle Condition Assessor (VCA), you will play a critical role in delivering exce…
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! Essential Responsibilities: Desire to keep current with technology and client industry Implemen…
7248 - Oklahoma City - 1121 E Memorial Rd, Oklahoma City, Oklahoma, 73131 CarMax, the way your career should be! Position Overview As a Cosmetic Reconditioning Associate II at CarMax, you’ll play a vital role in deliveri…
Charlotte, North Carolina, United States · On-site
$15/hr–$23/hr
Entry level$98M raised
7106 - Charlotte - 7700 Krefeld Dr, Charlotte, North Carolina, 28227 CarMax, the way your career should be! Position Overview As a Business Operations Associate, you will be the backbone of our store operations, ensuring…
Skills: Customer Service, Cash Management, Auditing, Data Entry, Microsoft Office
6036 - Naples - 3405 Prospect Ave, Naples, Florida, 34104 CarMax, the way your career should be! Position Overview As a Vehicle Condition Assessor (VCA), you will play a critical role in delivering exceptional customer e…
4069 - New Kent Auction - 16749 Weir Creek Boulevard, West Point, Virginia, 23181 CarMax, the way your career should be! Position Overview As a Business Operations Associate, you will be the backbone of our store operati…
Skills: Customer Service, Cash Management, Auditing, Data Entry, Microsoft Office
6075 - Easton - Nazareth - 3835 Easton-Nazareth Hwy, Easton, Pennsylvania, 18045 CarMax, the way your career should be! Position Overview As an Auto Repair Specialist I, you will perform essential diagnostic, mechanical,…
Skills: Vehicle Diagnostics, Mechanical Repair, Cosmetic Repair, State Inspections, Customer Service
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$17/hr–$28/hr
Full-time
Paid Sick Time, Vacation Time, Paid Holidays, Floating Holiday, Holiday Premium Pay
Posted 18d ago
~40 hrs/week
Responsibilities
The role focuses on supporting store operations by processing sales, auctions, and appraisals while managing critical paperwork and cash. It also involves delivering high-quality customer service and mentoring new associates.
Requirements
Candidates must have intermediate PC skills, strong organizational abilities, and the capacity to work flexible schedules including weekends. Physical ability to lift up to 20 lbs and stand for extended periods is required.
As a Business Operations Associate, you will be the backbone of our store operations, ensuring smooth and accurate processing of sales, auctions, and appraisals. This role combines exceptional customer service, attention to detail, and strong organizational skills in a fast-paced, team-oriented environment. You’ll handle cash management, audit and process critical paperwork, and provide clear communication to customers and internal teams—all while upholding CarMax’s commitment to transparency and integrity.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
Required Qualifications
Ability to read, interpret, and record data accurately for compliance and reporting.
Strong organizational and multitasking skills in a deadline-driven environment.
Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
Effective verbal and written communication skills for customer and team interactions.
Ability to lift up to 20 lbs and work on your feet for extended periods.
Commitment to confidentiality, integrity, and adherence to CarMax policies.
Flexibility to work varied schedules, including nights, weekends, and holidays.
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$17.40 - $28.00
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Related keywords
RetailUsed CarsDeal JacketsFinance ContractsDMV DocumentationTitle ProcessingPayoffsComplianceReconciliationEH&SCash HandlingAdministrative Support
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us.
Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help make your best life happen. Professional growth and limitless opportunities await. There's no better place to be.
Offices: 12800 Tuckahoe Creek Parkway, Richmond, Virginia 23238, US
Retail and Used CarsFinanceOnline PortalsMarketplaceRetailAutomotiveFinancial Services
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us.
Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help make your best life happen. Professional growth and limitless opportunities await. There's no better place to be.
Offices: 12800 Tuckahoe Creek Parkway, Richmond, Virginia 23238, US
Retail and Used CarsFinanceOnline PortalsMarketplaceRetailAutomotiveFinancial Services