Mascot, New South Wales, Australia · Hybrid
Business Analyst Full-Time position with a flexible, hybrid working arrangement Lead the discovery, design, and delivery of the systems and data work that powers fundraising that changes lives. Join a leading NFP tacklin…
Skills: Business Analysis, Salesforce, NPSP, Marketing Cloud, Data Governance
Mascot, New South Wales, Australia · Hybrid
Supporter Systems and Data Administrator Take genuine ownership of enterprise Salesforce platforms, with the autonomy to drive innovation, automation and continuous improvement. Use your technical expertise to support a …
Skills: Salesforce Administration, Salesforce NPSP, Salesforce Marketing Cloud, CRM Administration, Data Governance
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The role involves leading the discovery, design, and delivery of systems and data work to support fundraising and engagement goals. Key tasks include documenting process improvements, managing end-to-end projects, and establishing data governance frameworks.
Candidates should have tertiary qualifications in Business, IT, or Data and several years of experience as a business analyst, preferably in a CRM environment. Proficiency with Salesforce or similar platforms and strong analytical and communication skills are required.
Business Analyst
About Caritas Australia
We are Compassion in Action. Caritas Australia is the international humanitarian and aid agency of the Australian Catholic Church. We have a vision to end poverty, promote justice and uphold dignity for all. We partner with the most vulnerable communities to help them build better outcomes by improving access to sustainable livelihoods, clean water, sanitation and education.
Why work for Caritas Australia?
You will join a team of like-minded individuals who are passionate about tackling poverty and injustice. As part of the Caritas Australia team, you will also benefit from:
What does the role involve?
The Business Analyst plays a key role in shaping how our supporter systems and data support the organisation's fundraising and engagement goals. Working across Salesforce (NPSP), Marketing Cloud, and related platforms, this role identifies, proposes, and documents system and process improvements, leads projects to deliver them, and builds the data governance frameworks that keep our data reliable and well-managed. It's a hands-on role for someone who enjoys getting into the detail of how things work, and who can also step back to see where the bigger opportunities for improvement lie.
Key responsibilities will include (but not limited to):
This role is based in Sydney and will work a hybrid model, including at least two days in the office per week (Tuesday and Wednesday).
Who are we looking for?
The successful candidate will have a deep commitment to Caritas Australia’s mission to end poverty and injustice by promoting human dignity for all, as well as a dedication to the principles of Catholic Social Teaching that guide our global efforts. They will have a mix of the following qualifications, skills and experience:
How to apply
We encourage you to apply even if you don’t meet all the listed qualifications. We value diverse experiences, and we believe in potential. If you’re passionate about this role and believe you can make a valuable contribution, we’d love to hear from you!
There is no closing date, we will be reviewing applications as they are received, we encourage you to apply early, as we will be assessing candidates as they come in and may close the ad earlier if necessary.
For any further questions or enquiries, please contact the recruitment team at [email protected]
Otherwise, please submit your cover letter and CV through the relevant links.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments or accommodations during the application or interview process, please contact us.
Our commitment to safeguarding
– Caritas Australia recognises the personal dignity and rights of all people, especially children and vulnerable adults. As part of your employment, you will be required to undergo relevant background checks (Police Checks, Working with Children Checks, Reference Checks), abide by our safeguarding policies, and sign our Code of Conduct including Professional Behaviour Standards for the Protection of Children and Vulnerable Adults.
Our commitment to diversity – Caritas Australia encourages and supports an inclusive and diverse workforce. We consider applications regardless of race, sex, gender, age and disability. Aboriginal and Torres Strait Islander peoples, members of minority groups, and people with disabilities are encouraged to apply.
Our commitment to safety and wellbeing – Depending on your role, Caritas Australia may require you to undertake health checks or receive vaccinations to ensure your safety and wellbeing at work.
Working together for justice and dignity. Walking together in hope. Building together a better future for all.
As the international aid and development agency of the Australian Catholic Church, we are driven by social justice and the dignity of every person. We work with local communities in Australia and overseas, listening to concerns, assessing needs and working with partners on locally-led development programs. With hope, support and compassion at the core of what we do, we work towards a world where all people may thrive.
Offices: 189 O'Riordan St, Level 2, Building 3, Mascot, New South Wales 2020, AU · 40A Mary Street, Highgate, WA 6003, AU · 383 Albert Street, East Melbourne, VIC 3002, AU · Ground Floor, Penola Place, 143 Edward Street, Brisbane, QLD 4000, AU · 2nd Floor - Catholic Diocesan Centre, 39 Wakefield Street, Adelaide, SA 5000, AU
Working together for justice and dignity. Walking together in hope. Building together a better future for all.
As the international aid and development agency of the Australian Catholic Church, we are driven by social justice and the dignity of every person. We work with local communities in Australia and overseas, listening to concerns, assessing needs and working with partners on locally-led development programs. With hope, support and compassion at the core of what we do, we work towards a world where all people may thrive.
Offices: 189 O'Riordan St, Level 2, Building 3, Mascot, New South Wales 2020, AU · 40A Mary Street, Highgate, WA 6003, AU · 383 Albert Street, East Melbourne, VIC 3002, AU · Ground Floor, Penola Place, 143 Edward Street, Brisbane, QLD 4000, AU · 2nd Floor - Catholic Diocesan Centre, 39 Wakefield Street, Adelaide, SA 5000, AU
