About the RoleCanon is seeking an experienced and highly motivated Project Manager – Strategic Accounts PMO, Americas to support the expansion of strategic customer programs throughout North America, Central America, and…
About the RoleCanon USA’s Sales Training team empowers sales representatives to excel in selling Canon’s cutting-edge print and scan hardware and software solutions through dynamic self-paced and instructor-led training …
About the RoleSells the full product portfolio of digital printers, plotters, scanners and software solutions to the marketplace. Responsible for finding new customers, building and maintaining relationships with the exi…
Client Service I Representative- Reception/ Office Services
New York, New York, United States · On-site
$17/hr–$23/hr
Entry level
About the RoleResponsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your ImpactMain Responsibilities: - Promptly informs supervisor of pote…
Skills: Customer Service, Communication Skills, Multitasking, Prioritization, Basic Computer Skills
About the RoleResponsible for managing a team that sells specific business system products and services including: black & white and color printers and copiers, document management solutions and related software. This ro…
Skills: Sales Management, Team Leadership, Coaching, Performance Reviews, Forecasting
Moon Township, Pennsylvania, United States · Hybrid
$50k–$63k/yr
Mid level
About the RoleDoes the art of the deal drive your day-to-day need to succeed? Do you have a way with words that’s matched only by your desire to devour new technology concepts and solutions? Are customer concerns always …
About the RoleCanon USA in Melville, NY is currently seeking a Business Planning Specialist (Specialist, Business Planning). The Business Planning Specialist is responsible for developing and analyzing strategic plans to…
About the RoleMonitors customer service dispatch requests and dispatches technicians in a timely manner. Communicates with Service Managers, Technicians, and customers as needed. Serves as a back-up inbound call taker as…
Skills: Dispatching, Customer Service, Communication Skills, MS Office, Problem Solving
About the RoleResponsible for selling Canon's hardware and software technology-based solutions to printers, graphic houses, and fulfillment companies within an assigned account list. Your Impact- Develops strategies to p…
About the RoleThe Customer Innovation Center Advisor is responsible for producing high-quality print samples and managing color workflows across multiple print technologies. This role supports customer demonstrations, pr…
About the RoleCollaborates closely with Marketing and Service teams to develop strategic product planning initiatives. Serves as a hands-on manager and mentor, driving the development of staff and processes within Market…
Skills: Strategic Product Planning, People Management, Public Speaking, Project Planning, Analytical Skills
About the RoleAs a Major Account Executive, the role addresses a targeted geographic territory for High Production Printing in Commercial Printing, Service Bureau’s, Corporate In-Plants, and Specialty Printing environmen…
About the RoleAre you a visionary leader with a deep understanding of the packaging and label industry? We are seeking a Senior Fellow, Market Strategy to serve as a key subject matter expert and strategic advisor within…
About the RoleThe Business Planning Specialist (Specialist, Business Planning) is responsible for developing and analyzing strategic plans to grow Canon's product and service portfolio, enhancing revenue and market share…
Client Service II Representative- Technical Support
West Goshen Township, Pennsylvania, United States · On-site
$17/hr–$23/hr
Entry level
About the RoleAdvanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your ImpactMain Responsibilities: - Promptly informs supervisor…
About the RoleResponsible for selling Canon's hardware and software technology-based solutions to companies within an assigned account list. This role requires you to live within a reasonable commuting distance to Norcro…
About the RoleAre you a relentless sales hunter driven by the thrill of capturing new logos? Do you have an insatiable appetite for learning next-generation technology and transforming enterprise workflows? If so, Canon …
Client Service II Representative- Device Maintenance
New York, New York, United States · On-site
$17/hr–$23/hr
Entry level
About the RoleAdvanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your ImpactMain Responsibilities: - Promptly informs supervisor…
About the RolePlays a key role in managing customer asset information and producing insightful reports that highlight customer achievements and areas for further improvement. This more senior analyst role supports the Cu…
Skills: Data Management, Reporting, Process Improvement, Customer Success, Pattern & Trend Analysis
About the RoleIf finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story…
Skills: Field Service Maintenance, Customer Communication, Technical Documentation, Troubleshooting, Internet Environments
Establish and lead a regional Project Management Office (PMO) to standardize governance and execution across strategic accounts in the Americas. Lead complex multi-country customer implementations and serve as the primary interface between customers and internal business units.
Requirements
Requires a bachelor's degree and at least 7 years of related experience, with a PMP certification required or obtainable within 12 months. Candidates must be able to travel up to 50% and possess strong technical program management skills.
Full job description
About the Role
Canon is seeking an experienced and highly motivated Project Manager – Strategic Accounts PMO, Americas to support the expansion of strategic customer programs throughout North America, Central America, and South America. This position will play a critical role in establishing and leading a regional Project Management Office (PMO) responsible for delivering standardized project governance, execution methodologies, risk management, and reporting across Canon Strategic Accounts. The role will initially focus heavily on supporting the rapid expansion of large/medium- scale strategic customers while building the infrastructure, processes, and governance necessary to support future growth across additional strategic accounts throughout the Americas. The Project Manager will serve as the primary interface between customers, Canon business units, regional organizations, third-party vendors, and executive leadership to ensure successful project delivery from concept through operational handoff.
Your Impact
- PMO Development and Governance Assist in the development and implementation of a Strategic Accounts PMO supporting North, Central, and South America. Establish project governance standards, reporting methodologies, stage-gate reviews, and project controls. Develop and maintain project management templates, playbooks, best practices, and standardized workflows. Implement portfolio dashboards, KPI reporting, and executive-level status reporting. Drive consistency across regional project execution methodologies. Strategic Account Project Leadership Lead complex multi-country customer implementations, expansions, retrofits, and greenfield deployments. Manage project scope, schedules, budgets, risks, issues, dependencies, and resource allocations. Coordinate cross-functional teams including: Sales , Service , Engineering , Operations, Supply Chain, Logistics, Facilities, IT, Legal,Finance and Safety Ensure customer deliverables are completed on time and within budget. Regional Expansion Support Support strategic customer expansion initiatives across South and Central America. Coordinate project execution activities between local Canon organizations and global customer stakeholders. Facilitate market entry planning and deployment readiness activities. Support localization requirements, regulatory compliance, importation planning, and regional risk assessments. Customer Relationship Management Act as a trusted advisor to strategic customers and internal stakeholders. Lead executive project reviews and steering committee meetings. Manage customer escalations and issue resolution activities. Ensure alignment between customer objectives and Canon delivery capabilities. Portfolio Management Maintain visibility into project health across the strategic account portfolio. Identify portfolio risks and resource constraints. Support long-range planning and capacity forecasting activities. Develop lessons learned and continuous improvement initiatives. Success Measures On-time project delivery performance. Budget adherence across project portfolio. Customer satisfaction scores. PMO maturity and adoption metrics. Reduction in project risks and escalations. Standardization of project governance processes. Successful support of strategic account growth throughout the Americas.
About You: The Skills & Expertise You Bring
Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience.Masters preferred - Technical program management experience. - Advanced MS Office suite, Visio, and PowerPoint preferred. - Extensive travel may be required, up to 50% travel in multi-state sites with frequent overnight stays (valid driver's license and acceptable driving record necessary). Preferred Experience Experience supporting large global enterprise customers. Experience with Greenfield and Brownfield deployment projects. Experience working with multinational teams across the Americas. Familiarity with import/export regulations and customs processes throughout Latin America. Experience with production print, industrial print, fulfillment, or manufacturing Languages Fluent English (Required) Fluent Portuguese (Preferred) Fluent Spanish (Preferred) Certifications Project Management-Professional (PMP) certification required or ability to obtain with 12 months. Agile, Scrum, or PRINCE2 certifications preferred. We are providing the anticipated base salary range for this role: $96,880.-145,090 annually.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its
Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.
Who We Are
Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can’t get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA
Workstyle Description
Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.
Living and Working Together For The Common Good... - Kyosei
Kyosei unites Canon and its employees in contributing to the prosperity of humanity and the protection of the world we share. As a leading provider of consumer, business-to-business, and industrial digital imaging solutions, our determination to live and work together for the common good permeates everything we do, from research and development, to product manufacturing, marketing, sales and distribution.
Offices: One Canon Park, Melville, NY 11747, US
CRMElectronicsGamingSoftwareTVCard and Board GamesWholesaleDigital MediaManufacturingMedia and Entertainment
Living and Working Together For The Common Good... - Kyosei
Kyosei unites Canon and its employees in contributing to the prosperity of humanity and the protection of the world we share. As a leading provider of consumer, business-to-business, and industrial digital imaging solutions, our determination to live and work together for the common good permeates everything we do, from research and development, to product manufacturing, marketing, sales and distribution.
Offices: One Canon Park, Melville, NY 11747, US
CRMElectronicsGamingSoftwareTVCard and Board GamesWholesaleDigital MediaManufacturingMedia and Entertainment