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You will provide excellent customer service while working as part of a team to meet sales and fundraising targets. Additionally, you will maintain shop standards, including visual presentation and health and safety compliance.
Requirements
Candidates must have experience in a busy customer service environment and possess strong communication skills. You must be eligible to work in the UK and be at least 18 years old.
Full job description
Millions of bargain-hunters.Endless pre-loved items.Onemeaningful purpose.
**The internal title for this role isShop Assistant.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UKis not able tooffer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.
We’relooking for a motivated storeassistantto join Cancer Research UK’s trading team.You’llbe acting as an ambassador for Cancer Research UK.Your shop will be a place where your community gets to meet our people, understand our brand, and see some of thegreat thingswe do.
You’llalso be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
Providing excellent customer and supporter service.
Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
Assistingwithmaintainingshop standardsincluding visual presentation, safeguarding compliance and health and safety.
Creating relationships with your local community and Cancer Research UK colleagues.
Supporting fundraising events for your store to achieve fundraising targets.
There will be a varied amount of manual handling and physical activityrequiredwithin the day-to-day duties of the role.
Whatare you looking for?
Anunderstandingof what makesgreatcustomer service.
Experience of working in a busy customer service environment.
The ability to manage your own workloadand work independently whenrequired.
The ability to work well in a team.
Excellentcommunication skills.
Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, wedon’tforget that you have a life outside of work too.
We make sure you are supported by a generoussalary andbenefits package, a wide range of career and personal development opportunitiesand high-quality tools,policiesand processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
Our work – from fundingcutting-edgeresearch to developing public policy – will change the world.It’sexciting to be part of our team.
Our retail teams also have access to confidential wellbeing support from the Retail Trust.
How do I apply?
Weoperatean anonymised shortlisting processin our commitment to equality,diversityand inclusion. CVs arerequiredfor all applications; but wewon’tbe able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess youquickly,fairlyand objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Related keywords
RetailCustomer ServiceFundraisingSales TargetsVisual MerchandisingHealth And SafetySafeguardingManual HandlingKeyholderCharityNon-profitCommunity EngagementRetail Operations
We're the world’s largest charity dedicated to saving lives through research.
Industry
Non-profit Organizations
Company size
1,001-5,000 employees
Headquarters
London
LinkedIn followers
304,211
Total funding
$5M
Cancer Research UK is the world's leading cancer charity dedicated to saving lives through research, influence and information. Nearly one in two of us will get cancer in our lifetime, but we’re finding new ways to outsmart it, so that more people can live longer, better lives free from the fear of cancer.
We carry out scientific research to help prevent, diagnose and treat cancer and our groundbreaking work, funded almost entirely by the general public, will ensure that millions more people survive.
Together we are beating cancer.
Registered charity No. 1089464.
Offices: 2 Redman Place, London, E20 1JQ, GB
cancer researchfundraisingvolunteeringand charity eventsHealth CareOncologyCharityMedical
We're the world’s largest charity dedicated to saving lives through research.
Industry
Non-profit Organizations
Company size
1,001-5,000 employees
Headquarters
London
LinkedIn followers
304,211
Total funding
$5M
Cancer Research UK is the world's leading cancer charity dedicated to saving lives through research, influence and information. Nearly one in two of us will get cancer in our lifetime, but we’re finding new ways to outsmart it, so that more people can live longer, better lives free from the fear of cancer.
We carry out scientific research to help prevent, diagnose and treat cancer and our groundbreaking work, funded almost entirely by the general public, will ensure that millions more people survive.
Together we are beating cancer.
Registered charity No. 1089464.
Offices: 2 Redman Place, London, E20 1JQ, GB
cancer researchfundraisingvolunteeringand charity eventsHealth CareOncologyCharityMedical