Danville, Virginia, United States · On-site
Responsible for the day-to-day operations of the Slot Services & Performance by federal, state, and local gaming regulations, as well as company policies, procedures, and internal controls. Serves as a dynamic and energe…
Skills: Leadership, Gaming Regulations Compliance, Conflict Resolution, Data Analysis, Budget Management
Danville, Virginia, United States · On-site
$22/hr–$27/hr
Responsible for monitoring and controlling assigned poker tables to ensure the integrity of the game and a pleasurable gaming experience. Maintains constant awareness of activities of all games in assigned locations to o…
Skills: Poker Game Operations, Supervisory Leadership, Guest Service, Title 31 Compliance, Staff Training
Danville, Virginia, United States · On-site
The Security Officer is responsible for protecting company assets and ensuring a safe and secure environment for all guests and employees. This role provides assistance, conducts patrols, responds to incidents, and enfor…
Skills: Security, Surveillance, Patrolling
Chandler, Oklahoma, United States · On-site
Essential Job Functions: Responsible for the safety and well-being of guests and fellow employees. All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, fro…
Skills: Emergency Medical Treatment, CPR, First Aid, Security Patrolling, Incident Investigation
Atlantic City, New Jersey, United States · On-site
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one inter…
Skills: Customer Service, Cash Handling, Food Service, Relationship Building, Conflict Resolution
Atlantic City, New Jersey, United States · On-site
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one inter…
Skills: Customer Service, Public Area Cleaning, Relationship Building, Conflict Resolution, Communication Skills
Council Bluffs, Iowa, United States · On-site
The Guest Room Attendant prepares hotel rooms by cleaning and stocking each room prior to a new guest arrival. The Hilton Garden Inn is linked to Horseshoe Casino, near downtown Omaha. Harrah’s Council Bluffs, Horseshoe …
Skills: Room Cleaning, Stocking Supplies, Vacuuming, Mopping, Time Management
Danville, Virginia, United States · On-site
The Entertainment Coordinator is responsible for supporting the Entertainment Team and Marketing Department in maintaining a positive front-of-house experience for entertainment shows at The Pantheon. This role performs …
Skills: Administrative Support, Front-of-House Coordination, Staff Scheduling, Guest Service, Communication
Atlantic City, New Jersey, United States · On-site
Responsible for mixing and serving alcoholic and non-alcoholic beverages according to established recipes and procedures.May perform other duties as assigned. $17.43 Per Hour Caesars Entertainment is the most prominent b…
Skills: Mixing Beverages, Serving Alcoholic Drinks, Customer Service, Recipe Adherence, Casino Regulations Compliance
Laughlin, Nevada, United States · On-site
Join the Caesars Entertainment Family Why Harrah’s & Tropicana Laughlin Are the Employer of Choice! At Harrah’s & Tropicana Laughlin, our Engineering Team keeps the property running smoothly—ensuring comfort, safety, and…
Skills: Casino Slot Operations, Gaming License Maintenance, Microsoft Office, Basic Math, Communication Skills
Anderson, Indiana, United States · On-site
JOB SUMMARY Prepares, seasons and cook’s dishes. Directly Supervises: None HOW YOU WILL CREATE THE EXTRAORDINARY Assists with daily preparations and preparations lists on daily basis. Cook foodstuffs in quantities accord…
Skills: Food Preparation, Cooking, Meat Cutting, Sanitary Safeguards, Food Safety
Council Bluffs, Iowa, United States · On-site
Develops customer relationships by providing outstanding services that exceed our guests' expectations. Provides guest support services that are essential to continuous slot play. Harrah’s Council Bluffs, Horseshoe Counc…
Skills: Customer Service, Basic Mathematics, Guest Support, Relationship Building
Danville, Virginia, United States · On-site
Consistently demonstrates superior customer service skills to external and internal guests by displaying Family Style Service behaviors. Maintains an upbeat, positive attitude, friendly and helpful demeanor, positive ene…
Skills: Customer Service, Conflict Resolution, Cash Handling, Relationship Building, Communication Skills
Columbus, Ohio, United States · On-site
Responsible for serving food and beverages to special event’s guests ensuring products meet guest’s specifications.
Skills: Food Service, Beverage Service, Customer Service, Communication Skills, Banquet Tray Handling
Columbus, Ohio, United States · On-site
Responsible for precise and proper mixing, controlling, dispensing, preparing and serving of a variety of beverages, liquors, beers and fine wines.
Skills: Mixology, Customer Service, Communication Skills, POS System Operation, Product Knowledge
Columbus, Ohio, United States · On-site
The Front Server provides friendly, prompt, knowledgeable, upscale service consistently to guests. Must possess the willingness to provide friendly service support to front servers while still maintaining precise and coo…
Skills: Customer Service, Communication Skills, Point Of Sale (POS), Math Skills, Organizational Skills
Columbus, Ohio, United States · On-site
Responsible for basic prep work in the kitchen. Also responsible for all food line responsibilities including restocking, cleanliness and ensuring all plates are complete before going out to customers.
Skills: Food Preparation, Kitchen Organization, Quality Control, Customer Relations, Restocking
Columbus, Ohio, United States · On-site
Must be able to work, oversee, and train all culinary positions. Primarily responsible to ensure proper cooking of all food for patrons of Trattoria.
Skills: Culinary Arts, Kitchen Management, Food Safety, Sanitation, Meat Preparation
Laughlin, Nevada, United States · On-site
Join the Caesars Entertainment Family Why Harrah’s & Tropicana Laughlin Are the Employer of Choice! When you join our team, you’re stepping into a company that values safety, service, and teamwork. At Caesars Entertainme…
Skills: Situational Awareness, Crisis Management, Professional Communication, Physical Restraint, Report Writing
Reno, Nevada, United States · On-site
Starting pay: $13.00 USD JOB SUMMARY: The Sportsbook Ticket Writer is the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, they will ensure everyone is ma…
Skills: Customer Service, Cash Handling, Basic Computer Knowledge, Communication Skills, Simple Math
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Oversees daily slot operations and performance while ensuring compliance with federal, state, and local gaming regulations. Leads and develops the slot services team to optimize revenue and maintain high levels of guest satisfaction.
Requires a high school graduate with strong leadership abilities and the capacity to manage departmental budgets and staffing. Must possess a working knowledge of jurisdictional gaming laws and internal control environments.
Responsible for the day-to-day operations of the Slot Services & Performance by federal, state, and local gaming regulations, as well as company policies, procedures, and internal controls.
Serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation, and open communication.
Establishes self as a highly credible leader with the highest levels of integrity, and always acts in the best interests of the property and the company.
Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations.
Ensures that team members clearly understand and are held accountable for their performance expectations.
Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.
Works as a change agent and challenges the departmental processes to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes, and program effectiveness and value.
Demonstrates excellent facilitator skills in resolving conflicts between different points of view.
Demonstrates leadership skills in determining a vision and aligns and inspires the team to achieve the vision.
Partners and Coordinate with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees.
Embraces, role models, and implements all elements of our customer service program including Family Style Service and Buzz Sessions, and tier-prioritized service.
Recommends and implements change to improve overall employee and guest satisfaction.
Establishes and endorses the business objectives, ethics, and values of Caesars Entertainment Inc. following the Code of Commitment.
Ensures that the highest level of guest service is achieved and maintained daily on assigned shifts.
Ensures that all Slot Services & Performance employees adhere to company policies, procedures, and internal controls, as well as the Commonwealth of Virginia Lottery Gaming rules and regulations.
Communicates clearly and regularly the department goals and expectations to Slot Services & Performance employees Aligns department to provide differentiated service to Seven Stars and Diamond customers.
Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same.
Verifies and ensures payouts of large jackpots are handled accurately and timely.
Compiles and analyzes data on slot service and performance to make strategic recommendations to management to improve department operations and optimize slot machine performance and revenue through replacement of existing products, relocation of an existing product or addition of new product.
Review the mix of revenue share games to identify and implement optimal selection and cost reduction opportunities.
Exports, analyzes, and arranges large amounts of data from the casino operational platforms, creating accurate reports for casino management.
Creates, inputs, updates, and corrects slot machine configuration within the SDS system daily to ensure accuracy.
Attends guest events, builds rapport with premium players, and handles any customer concern that cannot be resolved by subordinate employees.
Investigates reports of variances and takes appropriate action by company and departmental policies and procedures, as necessary. Ensures regulatory compliance with all policies and procedures and monitors the internal control environment of the department.
Maintains appropriate staffing levels by assisting in the selection process of new hires, training, scheduling, disciplining, rewarding, evaluating performance, and recommending promotions and terminations fairly and equitably.
Maintains a working knowledge of all local jurisdictional gaming laws, liquor laws, and slot host & technician regulations, as well as company policies, procedures, and internal controls.
Facilitates the flow of information throughout the department and property by attending regularly scheduled department meetings.
Monitors the operation of Slot Services and Performance and notifies appropriate individuals of any service requirements.
Ensures integrity and security of company funds and assets within the department.
Responsible for overall department budgets, profit and loss statements, cost analysis, labor analysis, planning and promotions.
Familiarization with all Caesars Brand programs and systems.
Complimentary privileges within prescribed limits by the approved comp matrix.
Identify, research, and develop opportunities for customer service improvements through the introduction of new technology.
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate. Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry. Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
Offices: One Caesars Palace Drive, Las Vegas, NV 89109, US
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate. Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry. Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
Offices: One Caesars Palace Drive, Las Vegas, NV 89109, US
