Join Our Team! Bush & Bush Law Group is a growing plaintiff personal injury law firm committed to providing exceptional legal representation and compassionate client service. We are looking for a Bilingual Legal Intake S…
Join Our Team as a Legal Intake Specialist at Bush & Bush Law Group! Bush & Bush Law Group is a leading personal injury law firm dedicated to fighting for the rights of our clients. We are seeking a dedicated and compass…
Join Our Team as a Bilingual Legal Intake Specialist at Bush & Bush Law Group! Bush & Bush Law Group is a leading personal injury law firm dedicated to fighting for the rights of our clients. We are seeking a dedicated a…
Skills: Bilingual English and Spanish, Customer Service, Legal Intake, Inbound Call Management, Case Evaluation
Law & Motions Paralegal (Texas Personal Injury & Civil Litigation)
Irving, Texas, United States · On-site
Senior
About Bush & Bush Law Group Bush & Bush Law Group is a growing Plaintiff's Personal Injury law firm representing clients in auto accidents, semi-trucking accidents, slip & falls, and sexual assault cases. We are committe…
Skills: Legal Research, Motion Practice, Legal Drafting, Texas Rules of Civil Procedure, Texas Rules of Evidence
About the Role Bush & Bush Law Group is seeking a highly experienced Law & Motion Attorney to support our high-volume personal injury litigation practice. This role is dedicated exclusively to complex motion practice, di…
Managing Attorney - Litigation Operations & Trial Director
Irving, Texas, United States · On-site
Senior+
About Us Bush & Bush Law Group is a dynamic, client-focused personal injury law firm dedicated to delivering exceptional results for the people we represent. We're expanding our team and looking for a Managing Attorney –…
Skills: Litigation Management, Trial Advocacy, Mentoring, Case Strategy, Legal Research
About Us: Bush & Bush Law Group is a dynamic and client-focused personal injury law firm dedicated to delivering exceptional results. We are expanding our team and seeking a Supervising Litigation Attorney to lead our Da…
Skills: Litigation Management, Personal Injury Law, Trial Advocacy, Mentoring, Legal Research
About Us: Bush & Bush Law Group is a dynamic and client-focused personal injury law firm dedicated to delivering exceptional results. We are expanding our team and seeking a Supervising Litigation Attorney to lead our Da…
Skills: Litigation Management, Personal Injury Law, Trial Advocacy, Mentoring, Legal Research
Law & Motions Attorney - Personal Injury (On-Site)
Dallas, Texas, United States · On-site
$120k–$150k/yr
Senior
About the Role Bush & Bush Law Group is seeking a highly experienced Law & Motions Attorney to support our high-volume personal injury litigation practice. This role is dedicated exclusively to complex motion practice, d…
Law & Motions Attorney - Personal Injury (On-Site)
Irving, Texas, United States · On-site
$120k–$150k/yr
Senior
About the Role Bush & Bush Law Group is seeking a highly experienced Law & Motions Attorney to support our high-volume personal injury litigation practice. This role is dedicated exclusively to complex motion practice, d…
Join Our Team as a Legal Intake Specialist at Bush & Bush Law Group! Bush & Bush Law Group is a leading personal injury law firm dedicated to fighting for the rights of our clients. We are seeking a dedicated and compass…
Join Our Team as a Legal Intake Specialist at Bush & Bush Law Group! Bush & Bush Law Group is a leading personal injury law firm dedicated to fighting for the rights of our clients. We are seeking a dedicated and compass…
Join Our Team as a Legal Intake Specialist at Bush & Bush Law Group! Bush & Bush Law Group is a leading personal injury law firm dedicated to fighting for the rights of our clients. We are seeking a dedicated and compass…
Join Our Team as a Legal Intake Specialist at Bush & Bush Law Group! Bush & Bush Law Group is a leading personal injury law firm dedicated to fighting for the rights of our clients. We are seeking a dedicated and compass…
About the Role Bush & Bush Law Group is seeking a highly experienced Law & Motions Attorney to support our high-volume personal injury litigation practice. This role is dedicated exclusively to complex motion practice, d…
About the Role Bush & Bush Law Group is seeking a highly experienced Law & Motions Attorney to support our high-volume personal injury litigation practice. This role is dedicated exclusively to complex motion practice, d…
About the Role Bush & Bush Law Group is seeking a highly experienced Law & Motions Attorney to support our high-volume personal injury litigation practice. This role is dedicated exclusively to complex motion practice, d…
About the Role Bush & Bush Law Group is seeking a highly experienced Law & Motions Attorney to support our high-volume personal injury litigation practice. This role is dedicated exclusively to complex motion practice, d…
About the Role Bush & Bush Law Group is seeking a highly experienced Law & Motions Attorney to support our high-volume personal injury litigation practice. This role is dedicated exclusively to complex motion practice, d…
Become a Key Player at Bush & Bush Law Group as a Customer Service Representative! Bush & Bush Law Group, a leading personal injury law firm, is on the lookout for a friendly and dedicated Customer Service Representative…
Skills: Customer Service, Communication Skills, Empathy, Microsoft Office Suite, Case Management Software
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Full-time
high school
Competitive Compensation, Commissions, Career Advancement Opportunities, Ongoing Training, Professional Development, Supportive Leadership
Posted 18d ago
~40 hrs/week
Responsibilities
The specialist serves as the first point of contact for prospective personal injury clients, conducting detailed intake interviews and gathering critical case information. They are responsible for managing inbound calls, maintaining confidential records, and providing administrative support to the legal team.
Requirements
Candidates must be fluent in both English and Spanish with a high school diploma or equivalent. Previous experience in a legal office, call center, or customer service role is preferred along with proficiency in Microsoft Office.
Full job description
Join Our Team!
Bush & Bush Law Group is a growing plaintiff personal injury law firm committed to providing exceptional legal representation and compassionate client service. We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team in Irving, Texas.
As the first point of contact for prospective clients, you will play a vital role in helping individuals after an accident by providing outstanding customer service, gathering critical case information, and ensuring every client receives a professional and empathetic experience.
Client Intake & Call Management
Answer inbound calls from individuals involved in motor vehicle accidents and other personal injury matters.
Gather essential information regarding accidents and potential legal claims.
Conduct detailed intake interviews with professionalism, empathy, and efficiency.
Explain the firm's intake process and answer general questions regarding our services.
Client Communication
Build rapport with prospective clients while maintaining a high level of customer service.
Clearly explain next steps and document all relevant case information.
Ensure every interaction reflects the firm's commitment to client care.
Administrative Support
Maintain accurate and confidential client records.
Organize and update information within the firm's case management system.
Assist attorneys and legal staff with administrative and document preparation tasks.
Track client information using Microsoft Excel and other internal systems.
Organization & Multitasking
Manage multiple priorities in a fast-paced environment.
Accurately update electronic records while speaking with clients.
Escalate urgent matters promptly to the legal team.
Qualifications
Fluent in English and Spanish (Required)
High school diploma or equivalent (some college preferred)
Previous experience in a legal office, call center, customer service, or intake role preferred
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency with Microsoft Office (Word, Excel, Outlook)
Experience with case management software is a plus
Compassionate, patient, and customer-focused attitude
Competitive compensation plus commissions on top
Work on-site in our Irving, Texas office with a collaborative legal team.
Career advancement opportunities within a rapidly growing law firm.
Ongoing training and professional development.
Supportive leadership and a positive team culture.
Make a meaningful impact by helping injured clients during difficult times.
Location: Irving, Texas (On-Site)
If you're passionate about helping people, thrive in a fast-paced environment, and enjoy delivering exceptional customer service, we'd love to hear from you. Apply today and become part of the Bush & Bush Law Group team!
Related keywords
Personal Injury LawLegal IntakeBilingualSpanishCase Management SystemMicrosoft WordMicrosoft ExcelMicrosoft OutlookClient CommunicationPlaintiff LawLegal AdministrationCustomer Service
Compassionate Care and Maximizing Compensation for Personal Injury Victims Across Texas. We Deliver Results!
Industry
Law Practice
Company size
51-200 employees
Founded
2019
Headquarters
Dallas, Texas
LinkedIn followers
46,597
At Bush & Bush Law Group, we are dedicated to delivering exceptional legal representation for personal injury victims with a results-driven approach. Our experienced team is committed to achieving justice for our clients, ensuring they receive the care and compensation they deserve.
We understand that personal injury cases often require more than just legal expertise—they demand a collaborative approach that includes working closely with medical providers. By forming strong partnerships with top healthcare professionals, we help facilitate the best possible outcomes for our clients, ensuring their medical and legal needs are fully addressed. Together, we guide our clients through their recovery, advocating for both their health and their legal rights.
Our firm has a proven track record of success in complex personal injury cases, from commercial accidents to cases of sexual assault, and we take pride in providing compassionate, personalized legal services. At Bush & Bush Law Group, every client matters, and we are relentless in our pursuit of justice on their behalf.
Compassionate Care and Maximizing Compensation for Personal Injury Victims Across Texas. We Deliver Results!
Industry
Law Practice
Company size
51-200 employees
Founded
2019
Headquarters
Dallas, Texas
LinkedIn followers
46,597
At Bush & Bush Law Group, we are dedicated to delivering exceptional legal representation for personal injury victims with a results-driven approach. Our experienced team is committed to achieving justice for our clients, ensuring they receive the care and compensation they deserve.
We understand that personal injury cases often require more than just legal expertise—they demand a collaborative approach that includes working closely with medical providers. By forming strong partnerships with top healthcare professionals, we help facilitate the best possible outcomes for our clients, ensuring their medical and legal needs are fully addressed. Together, we guide our clients through their recovery, advocating for both their health and their legal rights.
Our firm has a proven track record of success in complex personal injury cases, from commercial accidents to cases of sexual assault, and we take pride in providing compassionate, personalized legal services. At Bush & Bush Law Group, every client matters, and we are relentless in our pursuit of justice on their behalf.