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$18/hr–$29/hr
Full-time
Posted 4d ago
~40 hrs/week
Responsibilities
The Virtual Assistant will provide comprehensive administrative, customer service, and operational support to ensure smooth business operations. Responsibilities include managing calendars, handling customer inquiries, assisting with e-commerce tasks, and supporting social media and content creation efforts.
Requirements
Candidates must have proven experience in an administrative or virtual assistant role with exceptional communication and organizational skills. Proficiency in Microsoft Office, Google Workspace, and social media platforms is required, along with a proactive approach to problem-solving.
Full job description
Virtual Assistant
Job Overview
Crown of Glory is seeking a dedicated and highly organised Virtual Assistant to join our team. Established in 2020, Crown of Glory is a growing brand specialising in natural curly hair and body products. We are passionate about empowering our community through easy-to-follow YouTube tutorials that teach our customers how to create and use their own products for healthier hair and skin. As a Virtual Assistant, you will provide comprehensive administrative, customer service, and operational support, playing a crucial role in the smooth running of our business and contributing to our continued success.
Job Title:Virtual Assistant Location:Milwaukee, Wisconsin, United States Employment Type:Full-Time Salary:$18 - $29 USD per hour
Responsibilities
Provide high-level administrative support, including managing calendars, organising digital files, and handling correspondence.
Manage customer service enquiries via email and social media platforms, providing timely, professional, and helpful responses.
Assist with the management of our social media channels, including scheduling posts, monitoring engagement, and interacting with our community.
Support our e-commerce operations by assisting with order processing, inventory updates, and managing product listings.
Help prepare and organise content for our YouTube channel and other digital platforms, such as drafting descriptions and researching keywords.
Perform data entry, maintain accurate records, and generate reports as required.
Carry out general research and other administrative tasks to support the team.
Qualifications
Proven experience working as a Virtual Assistant or in a similar administrative capacity.
Exceptional written and verbal communication skills with a keen eye for detail.
Excellent organisational and time-management skills, with the ability to prioritise tasks effectively and work independently.
Proficient in Microsoft Office Suite, Google Workspace, and major social media platforms.
Familiarity with e-commerce platforms and customer relationship management (CRM) systems is highly advantageous.
A proactive and resourceful problem-solver with a positive attitude.
A genuine interest in the natural hair and body care industry is desirable but not essential.