London, England, United Kingdom · On-site
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and c…
Skills: Client service, Communication, Interpersonal skills, Adaptability, Teamwork
London, England, United Kingdom · On-site
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and c…
Skills: Client service, Communication, Interpersonal skills, Teamwork, Adaptability
Taipei, Taiwan · Hybrid
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Logistics Coordination, Product Allocation, Administrative Support, Retail Operations, Wholesale Support
Paris, Ile-de-France, France · On-site
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Customer Service, Sales, Luxury Retail, Jewelry Knowledge, Visual Merchandising
Taipei, Taiwan · On-site
Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to cultur…
Skills: Luxury retail management, Sales leadership, CRM, KPI management, Team coaching
London, England, United Kingdom · On-site
Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transm…
Skills: Customer service, Communication skills, Clienteling, Visual merchandising, Sales support
Hong Kong Island, Hong Kong, China · On-site
Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transm…
Skills: Sales, Clienteling, Communication, Interpersonal skills, Persuasion
Hong Kong Island, Hong Kong, China · On-site
Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transm…
Skills: Project coordination, Community outreach, Presentation preparation, Logistics management, Event support
Hong Kong Island, Hong Kong, China · On-site
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Data Management, Data Analytics, Project Management, Communication, Data Cleaning
Milan, Lombardy, Italy · Hybrid
$50k–$60k/yr
Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transm…
Skills: Project management, Sales forecasting, Analytical skills, Strategic planning, Problem-solving
Hong Kong Island, Hong Kong, China · On-site
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Product Marketing, Merchandising, Strategic Planning, Business Analysis, Market Intelligence
Hong Kong Island, Hong Kong, China · On-site
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Marketing Strategy, Merchandising, Luxury Retail, Strategic Planning, Product Marketing
Tokyo, Japan · Hybrid
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Client Relationship Management, VIP Customer Service, Luxury Brand Management, Sales Strategy, Coaching
Paris, Ile-de-France, France · Hybrid
Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transm…
Skills: Strategic Marketing, Product Development, Project Management, Analytical Skills, Team Leadership
Berlin, Germany · Hybrid
Since the legend's reincarnation in 1994, A. Lange & Söhne has been one of the most respected and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, v…
Skills: Project management, Event management, Budgeting, Customer journey design, Live marketing
Hong Kong Island, Hong Kong, China · On-site
Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transm…
Skills: Excel Analysis, Python, Power BI, SAC, Data Analysis
London, England, United Kingdom · On-site
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Sales support, Customer service, Account management, Order processing, Microsoft Office
Athens, Attica, Greece · On-site
$26k–$34k/yr
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Sales, Customer experience, Client relationship management, Luxury retail, Hospitality
Hong Kong Island, Hong Kong, China · On-site
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Marketing, Merchandising, Strategic planning, Data analysis, Market research
Las Vegas, Nevada, United States · On-site
Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transm…
Skills: Luxury retail management, High jewelry sales, Strategic planning, Team leadership, Talent development
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The Boutique Assistant is responsible for welcoming clients, managing waiting times, and ensuring a high-quality client experience. They also provide support to Sales Associates and assist with daily boutique operations, including stock management and visual merchandising.
Candidates should have experience in a client service role, preferably within the luxury industry. Strong communication skills, the ability to take initiative, and fluency in English are required.
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
HOW WILL YOU MAKE AN IMPACT?
As an Ambassador of the Maison, you will be responsible for the welcoming of clients, manages waiting time and ensures that they are being taken care of in the most efficient manner. You will also assist the Sales Associates during a sale and participates to daily boutique operations.
WHAT WILL BE YOUR MISSION?
Client Welcoming and Waiting Time Management:
Upholds the Cartier image by always maintaining professional demeanour
Provides a consistent excellent client experience by providing the highest degree of courtesy and professionalism
Welcomes and greets the client upon arrival in the boutique and/or boutique area
Manage client waiting times, direct the clients towards a waiting area and ensures that the client is being taken care of by a member of the Hospitality team (if relevant).
Provides information and storytelling about the Maison and the boutique
Ensures the client flow is smooth within the boutique
Coordinates between Sales Associates and Stock Admin/Cashier/Voituriers, etc.
Gift wrapping and management of the packaging area
Accompanies the clients to the door upon departure
Assists with Care Service duties (bringing pieces, etc.) without handling with payments
Ensures the overall boutique environment is impeccable
Respects all group, Maison and boutique policies, procedures and guidelines
Support with stock inventories, price labelling
Participates to the set up and breakdowns at opening and closing of the boutique
Participates to the implementation of Visual Merchandising guidelines
Experience in client service role (within the luxury industry is preferred)
Excellent communication and interpersonal skills
Ability to take initiatives and be adaptable
Strong team player
Fluent in English (additional languages are a plus)
WHAT DO WE OFFER?
At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
WHO ARE WE?
As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.
We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.
We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Quite simply, Cartier is a place like no other. Welcome to our Maison!
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
Initial screening call with Richemont Talent Team
Interview with the Hiring Manager
Interview with the HR Manager
One of a Kind
Buccellati is a historical high-jewelry and silversmithing Maison, renowned for our craftsmanship and the uniqueness of our creations. Distinctive is the use of rare stones with extraordinary colors and the use of white and yellow gold. Buccellati creations stand out for their design and for the techniques used to create them, such as the hand-engraving techniques, dating back to the ancient goldsmithing traditions of the Italian “bottega” during the Renaissance times. The shapes of the collections are all inspired the historical archive drawings and by the very first creations of the founder, Mario Buccellati. Today the Maison is owned by Richemont and the Buccellati family is still present in the company with top managerial functions, ready for our next 100 years of history.
Offices: Via Brisa, 5, Milan, Lombardy 20123, IT
One of a Kind
Buccellati is a historical high-jewelry and silversmithing Maison, renowned for our craftsmanship and the uniqueness of our creations. Distinctive is the use of rare stones with extraordinary colors and the use of white and yellow gold. Buccellati creations stand out for their design and for the techniques used to create them, such as the hand-engraving techniques, dating back to the ancient goldsmithing traditions of the Italian “bottega” during the Renaissance times. The shapes of the collections are all inspired the historical archive drawings and by the very first creations of the founder, Mario Buccellati. Today the Maison is owned by Richemont and the Buccellati family is still present in the company with top managerial functions, ready for our next 100 years of history.
Offices: Via Brisa, 5, Milan, Lombardy 20123, IT
