Overview Bruker Corporation businesses are leading worldwide manufacturers of analytical measurement systems for the life sciences. For more than 50 years Bruker has followed a single idea: to deliver the best technologi…
Overview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and …
Skills: Field Service, System Troubleshooting, Customer Training, Equipment Installation, Account Management
Overview Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and…
Skills: AI Enablement, Process Optimization, Digital Transformation, Microsoft Copilot, Generative AI
Werkstudent (m/w/d) Software Testing & Instrument Control
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Entry level
Überblick Bruker ermöglicht Wissenschaftlern und Ingenieuren bahnbrechende Entdeckungen im postgenomischen Zeitalter und die Entwicklung neuer Anwendungen, die die Lebensqualität der Menschen verbessern. Die leistungssta…
Bengaluru North City Corporation, Karnataka, India · On-site
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Overview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and …
Overview Field Service Engineer is responsible to maintain, install and repair AXS products at both internal and external customer sites. This position works independently to resolve all assigned customer and technical i…
Overview Field Service Engineer is responsible to maintain, install and repair AXS products at both internal and external customer sites. This position works independently to resolve all assigned customer and technical i…
Marketing Business Partner Safety & Security / CBRNE (m/f/d)
Ettlingen, Baden-Württemberg, Germany · On-site
Mid level
Überblick Bruker ist ein weltweit führendes Unternehmen für wissenschaftliche Instrumente und analytische Lösungen. Innerhalb unseres Geschäftsbereichs Safety & Security in der Bruker Optics GmbH & Co KG entwickeln und v…
Overview At Bruker, we create next-gen tools for mass spectrometry and bacteria identification, the kind of tech that powers modern microbiology and infectious-disease diagnostics. Think: smart automation supported by AI…
Überblick Bruker ermöglicht es Wissenschaftlern, bahnbrechende Entdeckungen zu machen und neue Anwendungen zu entwickeln, die die Qualität des menschlichen Lebens verbessern. Die leistungsstarken wissenschaftlichen Instr…
Skills: Analog Circuit Design, Digital Circuit Design, Altium Designer, PCB Layout, EMC Design
Werkstudent/-in im Qualitätsmanagement mit Schwerpunkt Geräte-Validierung und Cyber Resilience Act (CRA) (m/f/d)
Ettlingen, Baden-Württemberg, Germany · On-site
Entry level
Présentation Die Unternehmen der Bruker Corporation sind weltweit führende Hersteller analytischer Mess-Systeme für die Life Sciences. Seit mehr als 60 Jahren hat Bruker eine einzige Idee verfolgt: Für jede Aufgabe in de…
Skills: Quality Management, Device Validation, Cyber Resilience Act, Data Analysis, Process Optimization
Überblick Bruker ermöglicht es Wissenschaftlern, bahnbrechende Entdeckungen zu machen und neue Anwendungen zu entwickeln, die die Qualität des menschlichen Lebens verbessern. Die leistungsstarken wissenschaftlichen Instr…
Skills: Event Organization, Digital Marketing, Lead Management, CRM Maintenance, Salesforce
Overview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and …
Field Service Engineer (m/f/d) Semiconductor Metrology
Germany · On-site
Mid level
Overview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and …
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Bengaluru North City Corporation, Karnataka, India · On-site
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Senior Manager, Corporate Financial Planning and Analysis (m/f/d)
Warsaw, Masovian Voivodeship, Poland · On-site
Senior+
Overview Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and…
Skills: Financial Planning and Analysis, Budgeting, Financial Modeling, Working Capital Analysis, Management Reporting
AR Specialist- Cash Application& Reporting (m/f/d)
Warsaw, Masovian Voivodeship, Poland · Hybrid
Entry level
Overview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and …
Skills: Accounts receivable, Cash application, Reporting, Accounting, US GAAP
Overview Pensum: 80% - 100% Arbeitsort: Fällanden Abteilung: HR Vertragsbeginn: Per sofort oder nach Vereinbarung HR Assistant (m/f/d) – befristete Mutterschaftsvertretung Wir sind ein engagiertes HR-Team mit breitem Fac…
Skills: HR Administration, SAP SuccessFactors, SAP HCM, Payroll Processing, Swiss Labor Law
Overview Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and…
Overview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance of scientific instruments and high value analytical a…
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Other
bachelor degree, postgraduate degree
Posted 22d ago
Apply by Jul 21
~40 hrs/week
Responsibilities
The role focuses on proactively marketing and selling the service portfolio, specifically service contracts and billable services, to customers in China. Responsibilities include managing customer satisfaction, providing technical after-sales training, and coordinating service contract fulfillment.
Requirements
Candidates should hold a Bachelor's or Master's degree in chemistry, material science, or a related field, with 1-2 years of experience in equipment maintenance or sample testing. Proficiency in English and technical expertise in analytical measurement technology, such as FT-IR and Raman spectroscopy, are required.
Full job description
Overview
Bruker Corporation businesses are leading worldwide manufacturers of analytical measurement systems for the life sciences. For more than 50 years Bruker has followed a single idea: to deliver the best technological solution for every analytical task. Today, more than 6000 employees at over 90 locations worldwide are working toward this challenge.
Responsibilities
The function of the Service Technical Salesperson within the service department comprises activities in the area of after-sales and marketing with a special focus on contract sales. Through different ways (such as after-sales technical training, hotline operation problem solving, and even application development), the goal is to proactively market our service portfolio to our customers and key accounts and grow our service business significantly.
Responsibilities/ tasks:
Sales responsibility for the service portfolio in the territory of China
With a special focus on service contracts and billable service
Proactive market development and sale of service products to existing customers and key accounts
The most important contacting tools are telephone, e-mail, and internet
Regular visits to potential key accounts in China in close collaboration with the sales team
Develop and implement service marketing campaigns
Analysis of customer satisfaction and presentation of results to the local management
Increase customer satisfaction by improving internal processes in close collaboration with the commercial operations team
Provide after-sales operation training, respond to hotline support on the technical operation side, and even suggest customer applications to keep customers with Bruker.
Has the capability to install the system and troubleshoot to get the customers' trust.
Monitor and dispatch the fulfilments of the service contract, especially a plan for the maintenance contract (both parts pre-order and service engineer time booking).
Qualifications
Bachelor’s or master’s degree in chemistry, material science, environment, marketing, commercial management or pharmaceutical technology. Instrument analysis major is preferred.
1-2 years experience in equipment maintenance or sample testing.
Knowledge of analytical measurement technology is an advantage
Good networking and teamwork skills.
Strong customer focus with the ability to communicate and interact professionally with our customers.
Very good oral and written communication and presentation skills.
Fluent in verbal and written English
Independent personality with great problem-solving skills, desire for responsibility and willingness to travel (20%-50%)
Bruker is a leading global manufacturer of analytical measurement systems for the life and material sciences. For more than 60 years, our high-performance scientific instruments as well as analytical and diagnostic solutions have enabled the study of living organisms and substances.
Bruker BioSpin develops, manufactures, and markets instruments based on magnetic resonance technology, such as nuclear magnetic resonance (NMR), electron paramagnetic resonance (EPR) spectrometers, and preclinical imaging systems. Through these world-class technologies, Bruker BioSpin is helping science and development find answers to key questions facing our society, thereby improving lives in a sustainable way.
Whether in operations, R&D, sales, or administration, our employees are at the heart of developing and manufacturing as well as selling and operating our cutting-edge and innovative technologies.
Privacy Policy: https://goto.bruker.com/LI-BioSpin-PrivacyPolicy
Imprint: https://goto.bruker.com/LI-BioSpin-Imprint
Bruker BioSpin GmbH & Co. KG
Rudolf-Plank-Straße 23, 76275 Ettlingen, Germany
Limited Partnership with Limited Company as General Partner
Patrick Minhorst, Dr. Thorsten Thiel
[email protected]
Mannheim HRA 711508
Markus Ziegler (Editorial Content)
VAT #DE 362916828
Contacts:
- Phone: +1 978-663-3660
- Fax: +1 978-663-5585
- Email: [email protected]
Offices: Rudolf-Plank Straße 23, Ettlingen, Baden-Württemberg 76275, DE · 15 Fortune Drive, Manning Park, Billerica, MA 01821, US · Vallgatan 5, Solna, Stockholm 170 67, SE · Industriestrasse 26, Fällanden, 8117, CH · 3-9, Moriya-cho, Kanagawa, Yokohama-shi, 221-0022, JP
Bruker is a leading global manufacturer of analytical measurement systems for the life and material sciences. For more than 60 years, our high-performance scientific instruments as well as analytical and diagnostic solutions have enabled the study of living organisms and substances.
Bruker BioSpin develops, manufactures, and markets instruments based on magnetic resonance technology, such as nuclear magnetic resonance (NMR), electron paramagnetic resonance (EPR) spectrometers, and preclinical imaging systems. Through these world-class technologies, Bruker BioSpin is helping science and development find answers to key questions facing our society, thereby improving lives in a sustainable way.
Whether in operations, R&D, sales, or administration, our employees are at the heart of developing and manufacturing as well as selling and operating our cutting-edge and innovative technologies.
Privacy Policy: https://goto.bruker.com/LI-BioSpin-PrivacyPolicy
Imprint: https://goto.bruker.com/LI-BioSpin-Imprint
Bruker BioSpin GmbH & Co. KG
Rudolf-Plank-Straße 23, 76275 Ettlingen, Germany
Limited Partnership with Limited Company as General Partner
Patrick Minhorst, Dr. Thorsten Thiel
[email protected]
Mannheim HRA 711508
Markus Ziegler (Editorial Content)
VAT #DE 362916828
Contacts:
- Phone: +1 978-663-3660
- Fax: +1 978-663-5585
- Email: [email protected]
Offices: Rudolf-Plank Straße 23, Ettlingen, Baden-Württemberg 76275, DE · 15 Fortune Drive, Manning Park, Billerica, MA 01821, US · Vallgatan 5, Solna, Stockholm 170 67, SE · Industriestrasse 26, Fällanden, 8117, CH · 3-9, Moriya-cho, Kanagawa, Yokohama-shi, 221-0022, JP