Navi Mumbai, Maharashtra, India · Hybrid
About Brainsquare For over 26 years, Brainsquare has built partnerships with clients of all sizes, from mid-market to large enterprises. We design, develop, and manage critical IT applications, combining deep technical e…
Skills: IBM App Connect Enterprise, IBM Integration Bus, IBM MQ, Enterprise integration, Middleware support
Antwerp, Antwerp, Belgium · Hybrid
About Brainsquare & this opportunity At Brainsquare, we help organizations design, build and manage business-critical application landscapes. We focus on long-term partnerships where technology ownership, engineering exp…
Skills: Apache Kafka, Event-Driven Architecture, Kafka Connect, Kafka Platform Design, Schema Governance
Antwerp, Antwerp, Belgium · Hybrid
About Brainsquare & this opportunity At Brainsquare, we help organizations solve complex business challenges through technology, integration and collaboration. With over 25 years of experience, we design, build and manag…
Skills: MES Implementation, Manufacturing Operations, Stakeholder Management, User Training, Digital Transformation
Navi Mumbai, Maharashtra, India • Hybrid
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Monitor, troubleshoot, and resolve integration issues within IBM App Connect Enterprise and IBM MQ environments. Collaborate with teams to maintain interface health, perform root-cause analysis, and manage incident resolution via ITSM tools.
Requires 3–6 years of experience in enterprise integration or middleware support with hands-on expertise in IBM ACE, IIB, and MQ. Candidates must be able to work independently in an established environment with strong analytical and communication skills.
For over 26 years, Brainsquare has built partnerships with clients of all sizes, from mid-market to large enterprises. We design, develop, and manage critical IT applications, combining deep technical expertise with a collaborative spirit. With 250+ colleagues across Belgium, India and the US, we provide continuous value for our partners.
At Brainsquare, we value people. We believe happy and motivated professionals, working together across continents, can achieve greatness. You’ll join a hybrid, international team where ownership, collaboration, and technical excellence are at the core of our way of working.
Brainsquare is expanding its offshore support capacity within a dynamic international environment supporting complex enterprise integration landscapes.
We are looking for an experienced Enterprise Integration (EI) Support Engineer with hands-on experience supporting enterprise IBM Broker environments based on IBM App Connect Enterprise (ACE), IBM Integration Bus (IIB), and IBM MQ. The ideal candidate can quickly become productive in an existing enterprise integration landscape without requiring extensive onboarding or technical training.
You will be part of an international team responsible for ensuring stability, performance, and incident resolution for mission-critical integrations built on IBM middleware technologies.
Monitor, troubleshoot, and resolve integration issues within IBM App Connect Enterprise (ACE) and IBM MQ environments.
Support and maintain existing IBM Broker (ACE/IIB) message flows, integration servers, and enterprise messaging components within a production environment.
Perform root-cause analysis and implement corrective actions for failed message flows or queue connectivity problems.
Quickly understand existing Broker implementations and contribute to incident resolution with minimal ramp-up time.
Collaborate closely with application and infrastructure teams to maintain interface health and ensure SLA compliance.
Handle incident, service request, and change management via ITSM tools such as ServiceNow or Jira Service Management.
Deploy and configure message flows, bar files, and integration servers in DEV, TEST, and PROD environments.
Maintain system documentation and provide operational runbooks for recurring support cases.
Proactively monitor message queues, memory usage, and broker performance, and suggest automation or alerting improvements.
3–6 years of experience in enterprise integration or middleware support.
Strong hands-on experience supporting IBM App Connect Enterprise (ACE), IBM Integration Bus (IIB/Broker), and IBM MQ within enterprise production environments.
Previous experience maintaining existing Broker (ACE/IIB) integration landscapes rather than only developing new integrations.
Ability to work independently in an established enterprise integration environment with minimal technical onboarding.
Good understanding of message flow architecture, ESQL, and integration node administration.
Knowledge of SOAP, REST, JDBC, XML, JSON, and HTTP/S protocols.
Familiarity with Linux environments, shell scripting, and deployment automation.
Experience with ticket handling and incident management (ServiceNow, Jira Service Desk).
Excellent analytical and communication skills in English.
Experience supporting large enterprise integration platforms with high-availability and SLA-driven operations.
Knowledge of cloud or containerized deployments (Docker, Kubernetes, OpenShift).
Experience working with DevOps concepts (CI/CD pipelines, Git, Jenkins).
Prior experience in an offshore support or shared-service environment.
Opportunity to work in a Belgium–India collaboration model on enterprise-grade IBM integration platforms.
A stable, long-term role with growth opportunities in architecture or DevOps directions.
Exposure to modern middleware and hybrid integration projects.
A collaborative work culture that values ownership and technical excellence.
Competitive compensation aligned with your skills and experience.
If you already have hands-on experience supporting IBM Broker (ACE/IIB) environments and enjoy solving enterprise integration challenges, we'd love to hear from you. Apply now and join Brainsquare India’s growing integration support team!
Empowering partnerships in times of constant technological evolution.
Empowering partnerships in times of constant technological evolution. As a Managed Services Partner in Application Development & Integration, we design, develop and manage complex and critical application landscapes. No matter where you are in your journey, as strategic problem solvers, we’ll partner with you to provide the expertise and practical plans you need to successfully navigate the now and move your business forward. Our approach combines the best of both worlds: proximity through on-site support that is integrated with in customer’s team, complemented by global resources. To deliver tomorrow’s advantage today, by being fully committed to everything we do.
Offices: Belgicastraat 11 bus 4, Zaventem, 1930, BE · 17330 Preston Rd, Dallas, Texas 75252, US · Gaiwadi Rd, Piramal Nagar, Goregaon West, Mumbai, Maharashtra 400104, IN · X-4/5A, Shil Phata - Mahape Rd, T.T.C. Industrial Area, MIDC Industrial Area, Ghansoli,, Navi Mumbai, Maharashtra 400710, IN · 713, Rupa Solitaire, Millenium Business Park, MIDC Industrial Area, Sector 1, Mahape,, Navi, Mumbai, Maharashtra 400710, IN
Empowering partnerships in times of constant technological evolution.
Empowering partnerships in times of constant technological evolution. As a Managed Services Partner in Application Development & Integration, we design, develop and manage complex and critical application landscapes. No matter where you are in your journey, as strategic problem solvers, we’ll partner with you to provide the expertise and practical plans you need to successfully navigate the now and move your business forward. Our approach combines the best of both worlds: proximity through on-site support that is integrated with in customer’s team, complemented by global resources. To deliver tomorrow’s advantage today, by being fully committed to everything we do.
Offices: Belgicastraat 11 bus 4, Zaventem, 1930, BE · 17330 Preston Rd, Dallas, Texas 75252, US · Gaiwadi Rd, Piramal Nagar, Goregaon West, Mumbai, Maharashtra 400104, IN · X-4/5A, Shil Phata - Mahape Rd, T.T.C. Industrial Area, MIDC Industrial Area, Ghansoli,, Navi Mumbai, Maharashtra 400710, IN · 713, Rupa Solitaire, Millenium Business Park, MIDC Industrial Area, Sector 1, Mahape,, Navi, Mumbai, Maharashtra 400710, IN
