Youngstown, Ohio, United States · On-site
Mercy Health Intro paragraph As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in…
Skills: Dispatching, Multi-line telephone operation, Two-way radio communication, Computer-aided dispatch systems, Security system monitoring
Youngstown, Ohio, United States · On-site
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 36 Work Shift: Days (United States of America) Mercy Health Intro paragraph As a faith-based and patient-focused organization, Mercy Health exis…
Skills: Law enforcement, Security, Emergency response, Report writing, Conflict resolution
Lima, Ohio, United States · On-site
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 36 Work Shift: Days/Afternoons (United States of America) Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health …
Skills: Phlebotomy, Specimen collection, Data entry, Customer service, Specimen processing
Youngstown, Ohio, United States · On-site
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: All Work Shifts (United States of America) Mercy Health Intro paragraph As a faith-based and patient-focused organization, Merc…
Skills: Dispatching, Multi-line telephone systems, Two-way radio operation, Computer-aided dispatch systems, Security monitoring
Bath Township, Ohio, United States · On-site
Mercy Health Intro paragraph As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in…
Skills: Patrolling, Surveillance, Conflict resolution, Report writing, Radio communication
Greenville, South Carolina, United States · On-site
Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enha…
Skills: Radiologic technology, Fluoroscopy, Interventional procedures, Neuro-interventional procedures, Imaging equipment operation
Deer Park, Ohio, United States · On-site
Summary of Primary Function Delivers patient care utilizing the nursing process through data collection and assessment, identifies and determines the priority of patient’s problems/needs, and evaluates the process and ou…
Skills: Nursing process, Patient assessment, Care coordination, Medication administration, Patient advocacy
Trumbull County, Ohio, United States · On-site
Mercy Health As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requi…
Skills: Patient care, Vital signs measurement, Clinical documentation, Specimen collection, Patient assessment
Elyria, Ohio, United States · On-site
Radiation Therapist positions at Mercy Health reward you with: A $12,500 sign on bonus for full time new hires Referral bonus incentive programs Competitive paid time off accrual Excellent health benefits through UMR Com…
Skills: Radiation Therapy, CT Simulation, Patient Monitoring, Treatment Planning, Brachytherapy
Mechanicsville, Virginia, United States · On-site
$20/hr–$31/hr
Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 0.01 Work Shift: Days (United States of America) Primary Function/General Purpose of Position Supervises volunteers, performs administrative func…
Skills: Volunteer management, Administrative support, Customer service, Coaching, Counseling
Springfield, Ohio, United States · On-site
Now Hiring: Night Shift Pharmacist – Springfield Regional Medical Center Take your pharmacy career to the next level with Springfield Regional Medical Center! We're seeking a dedicated Night Shift Pharmacist to join our …
Skills: Medication Management, Clinical Support, Compounding, Pharmacy Inventory Security, Patient Education
Youngstown, Ohio, United States · On-site
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 36 Work Shift: Nights (United States of America) Mercy Health Intro paragraph As a faith-based and patient-focused organization, Mercy Health ex…
Skills: Law enforcement, Security, Emergency response, Conflict resolution, Report writing
Amberley, Ohio, United States · On-site
Mercy Health Intro paragraph As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in…
Skills: Respiratory therapy, Arterial blood sampling, Oxygen delivery, EKG performance, Equipment maintenance
Amberley, Ohio, United States · On-site
Occasional travel to our West & Clermont offices Summary of Primary Function Delivers patient care utilizing the nursing process through data collection and assessment, identifies and determines the priority of patient’s…
Skills: Patient assessment, Nursing process, Care coordination, Medication administration, Patient advocacy
Youngstown, Ohio, United States · On-site
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days/Afternoons (United States of America) Respiratory Care positions in the Youngstown Market reward you with: A $8,000 sign on …
Skills: Patient assessment, Respiratory therapy, Ventilator management, Clinical leadership, Arterial blood gas analysis
Lorain, Ohio, United States · On-site
THIS IS A COLLECTIVE BARGAINING UNIT POSITION General Summary: Functioning as the leader of the Care Delivery Team, the Clinical Nurse I (CN I) assumes the responsibility of directing care for a team of patients, using t…
Skills: Patient Assessment, Care Planning, Nursing Implementation, Patient Evaluation, Clinical Nursing
Toledo, Ohio, United States · On-site
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Nights (United States of America) Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to…
Skills: Clinical laboratory science, Microbiology, Specimen analysis, Quality control, Laboratory equipment maintenance
Bath Township, Ohio, United States · On-site
Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this g…
Skills: Phlebotomy, Specimen Collection, Venipuncture, Laboratory Procedures, Accessioning
Springfield, Ohio, United States · On-site
Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this g…
Skills: Patient assessment, Clinical nursing interventions, Critical care nursing, Patient care planning, Medication administration
Youngstown, Ohio, United States · On-site
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 32 Work Shift: Evenings/Nights (United States of America) Respiratory Care positions in the Youngstown Market reward you with: A $8,000 sign on …
Skills: Patient assessment, Respiratory therapy, Ventilator management, Arterial blood gas punctures, Clinical leadership
Youngstown, Ohio, United States • On-site
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The dispatcher operates the protective services center by managing emergency and non-emergency communications, monitoring security systems, and coordinating field unit responses. They also perform clerical duties such as maintaining logs, issuing parking permits, and managing photo badging identification.
Candidates must have a high school diploma or GED and possess strong communication and documentation skills. Previous experience in security, telephone operations, or dispatching is preferred.
Mercy Health
Intro paragraph
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Protective Services Dispatcher - St. Elizabeth Youngstown Hospital
Reports to: Supervisor, Manager, Director of Protective Services
# of Direct Reports: 0
Under general supervision, perform duties related to the operation of the protective services dispatch center involving incoming communication for emergency and non-emergency assistance; simultaneously operating a multi-channel radio system, while maintaining computer-aided dispatch systems and other computer systems. Answers multi-line telephone equipment and provides excellent customer service to anyone in need of services; and performs other duties as requested.
Responsible for receiving, coordinating, and disseminating critical information from various sources including emergency and non-emergency calls for service. Maintains radio contact with mobile/field units to monitor response, progress, and any needed support. Relays descriptions and other information to protective service field units concerning, wanted persons, missing or lost persons, stolen vehicles and for the arrest or detainment of specified individuals, etc. Obtain information related to crime reports and obtain critical information, including but not limited to name of caller, call back number and details of situation
Determines nature and location of emergency, prioritize, dispatch emergency personnel and/or implement emergency procedures as needed and in accordance with established procedure. Monitors, supports, and troubleshoots alarm systems. Acknowledge alarm received and dispatches appropriate personnel for issue at hand. Operate a variety of communications equipment and monitors security systems including CCTV, access control, fire alarm, building automation and control and burglar and panic alarms; responds appropriately and in accordance with established procedures
Monitor and respond to emergency codes and alarm systems in accordance with hospital protocols, initiating proper communication alerts when required.
Documents and maintains records of assigned units for information related to time, location, units dispatched and their time of arrival using the protective services report/dispatch system. Maintain accurate and up to date logs as assigned. Provide information to outside agencies including outside law enforcement agencies as appropriate
Process employees and other individuals through the photo badging identification system. Be familiar with all resources and services available to callers and offer these resources and services as appropriate
Answer and direct incoming calls using multi-line phone system, ensuring prompt and courteous communications with patients, staff, and external callers.
Performs a variety of general clerical duties which include filing, indexing and record keeping, lost and found, issuing parking permits
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
High school diploma or GED (required)
1-2 years of experience in security and/or telephone operations/dispatch (preferred)
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
X Not applicable to this position
X Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
X General office environment.
X May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.
May be required to use physical restraints.
May be exposed to human blood and other potentially infectious materials.
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
X May have periods of constant interruptions.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
X Prolonged periods of working alone.
__ Other:
__ Not applicable to this position
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Hard/Tech/Clinical Skills:
Soft/Interpersonal Skills:
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]
Bon Secours Mercy Health (BSMH) is a global Catholic health ministry operating in the United States, Ireland and the Philippines. A $14 billion organization, BSMH delivers care and health services through 47 hospitals and a network of approximately 60,000 associates, including more than 3,000 providers, across 1,200+ sites of care. It is one of the largest health systems in the United States and the largest not-for-profit private healthcare provider in Ireland. Bon Secours Mercy Health’s portfolio extends beyond hospitals to include ambulatory care, digital capabilities, population health and international operations, as well as a diverse set of companies providing advisory and technology-enabled solutions that strengthen clinical quality, operational performance, data capabilities and financial outcomes. Rooted in the compassionate ministry of Jesus, BSMH is committed to improving health and well-being in the communities it serves, especially those most in need who are poor, dying and underserved. Across its ministry, Bon Secours Mercy Health provides more than $415 million in community benefit each year, supporting programs and initiatives that address social drivers of health and strengthen communities. Through Global Ministries, BSMH supports underserved communities in Haiti, Peru, South Sudan and the Philippines.
Offices: Cincinnati, Ohio 45237, US
Bon Secours Mercy Health (BSMH) is a global Catholic health ministry operating in the United States, Ireland and the Philippines. A $14 billion organization, BSMH delivers care and health services through 47 hospitals and a network of approximately 60,000 associates, including more than 3,000 providers, across 1,200+ sites of care. It is one of the largest health systems in the United States and the largest not-for-profit private healthcare provider in Ireland. Bon Secours Mercy Health’s portfolio extends beyond hospitals to include ambulatory care, digital capabilities, population health and international operations, as well as a diverse set of companies providing advisory and technology-enabled solutions that strengthen clinical quality, operational performance, data capabilities and financial outcomes. Rooted in the compassionate ministry of Jesus, BSMH is committed to improving health and well-being in the communities it serves, especially those most in need who are poor, dying and underserved. Across its ministry, Bon Secours Mercy Health provides more than $415 million in community benefit each year, supporting programs and initiatives that address social drivers of health and strengthen communities. Through Global Ministries, BSMH supports underserved communities in Haiti, Peru, South Sudan and the Philippines.
Offices: Cincinnati, Ohio 45237, US
