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Full-time
high school, associate degree, professional certificate
Competitive Pay, Incentives, Referral Bonuses, 403(b) With Employer Contributions, Medical Insurance, Dental Insurance
Posted 10d ago
~40 hrs/week
Responsibilities
The Lab Lead coordinates daily laboratory operations, providing leadership and technical expertise to lab assistants and couriers. Key duties include managing workflow for processing and phlebotomy, ensuring timely reporting of results, and overseeing personnel training and scheduling.
Requirements
A high school degree or GED is required, while an associate degree in Allied Health Sciences and phlebotomy certification are preferred. Candidates should ideally have previous laboratory experience and leadership skills in a customer service environment.
Full job description
Thank you for considering a career at Bon Secours!
Scheduled Weekly Hours:
40
Work Shift:
Days (United States of America)
Bon Secours
Who we are
We believe your best is yet to come. At Bon Secours, we celebrate the human side of health care, uniting individuals from all walks of life in giving good help to those in need. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.
Lab Lead Support Services - Processing Department
Day Shift
Job Summary:
The Lab Lead functions as the department lead and coordinates the daily operations of the lab. They provide leadership and technical expertise to the lab assistants and couriers. In addition, working as the Lab Lead you will ensure that all testing results are reported within the required time frame, assist with safety training, resolves personnel issues, and provide input and documentation for performance reviews. Responsibilities include daily scheduling, data collection, inventory, and troubleshooting sample and customer issues.
Essential Functions:
Coordinates workflow related to all aspects of laboratory support services to include processing, phlebotomy, specimen transport, supply distribution, patient registration, and customer service.the
Performs all duties of phlebotomists and processors as needed.
Monitors Lab Information System (LIS) reports and logs for compliance to assure pre-analytical processes are of highest quality.
Assists leadership with department needs.
Manages quality assurance documentation of personnel as needed.
Provides oversight for scheduling and timekeeping.
Implements policies and procedures as relates to specific area.
Oversees training and orientation of personnel.
Maintains standards of accreditation for The Joint Commission (TJC) and The College of American Pathologists (CAP) for specific area.
Education:
High School Degree or GED (required)
Associate Degree, Allied Health Sciences – Phlebotomy with additional coursework (preferred)
Certifications:
Phlebotomist Certification (preferred)
Experience:
Previous experience in a laboratory setting (preferred)
Previous experience in leadership position in customer service environment (preferred)
3 years phlebotomy experience with EKG experience (preferred)
Skills & Abilities:
Ability to provide quality, error-free work in a fast-pasted environment
Engage with staff and patients in a professional manner
Strong interpersonal communication and organization skills
Bon Secours is an equal opportunity employer.
As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Core Laboratory - St. Mary's - Richmond
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.
Related keywords
PhlebotomyLab Information SystemLISThe Joint CommissionTJCCollege of American PathologistsCAPSpecimen TransportPatient RegistrationEKGLaboratory Support ServicesQuality AssuranceHealthcareClinical Laboratory
Bon Secours Mercy Health (BSMH) is a global Catholic health ministry operating in the United States, Ireland and the Philippines. A $14 billion organization, BSMH delivers care and health services through 47 hospitals and a network of approximately 60,000 associates, including more than 3,000 providers, across 1,200+ sites of care. It is one of the largest health systems in the United States and the largest not-for-profit private healthcare provider in Ireland.
Bon Secours Mercy Health’s portfolio extends beyond hospitals to include ambulatory care, digital capabilities, population health and international operations, as well as a diverse set of companies providing advisory and technology-enabled solutions that strengthen clinical quality, operational performance, data capabilities and financial outcomes.
Rooted in the compassionate ministry of Jesus, BSMH is committed to improving health and well-being in the communities it serves, especially those most in need who are poor, dying and underserved. Across its ministry, Bon Secours Mercy Health provides more than $415 million in community benefit each year, supporting programs and initiatives that address social drivers of health and strengthen communities. Through Global Ministries, BSMH supports underserved communities in Haiti, Peru, South Sudan and the Philippines.
Bon Secours Mercy Health (BSMH) is a global Catholic health ministry operating in the United States, Ireland and the Philippines. A $14 billion organization, BSMH delivers care and health services through 47 hospitals and a network of approximately 60,000 associates, including more than 3,000 providers, across 1,200+ sites of care. It is one of the largest health systems in the United States and the largest not-for-profit private healthcare provider in Ireland.
Bon Secours Mercy Health’s portfolio extends beyond hospitals to include ambulatory care, digital capabilities, population health and international operations, as well as a diverse set of companies providing advisory and technology-enabled solutions that strengthen clinical quality, operational performance, data capabilities and financial outcomes.
Rooted in the compassionate ministry of Jesus, BSMH is committed to improving health and well-being in the communities it serves, especially those most in need who are poor, dying and underserved. Across its ministry, Bon Secours Mercy Health provides more than $415 million in community benefit each year, supporting programs and initiatives that address social drivers of health and strengthen communities. Through Global Ministries, BSMH supports underserved communities in Haiti, Peru, South Sudan and the Philippines.