San Antonio, Texas, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Customer service, Team leadership, Inventory management, Staff supervision, Coaching
Benbrook, Texas, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Customer Service, Team Leadership, Inventory Management, Staff Supervision, Coaching
United States · Remote OK
$90k–$110k/yr
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Key Account Management, Grocery Retail, CPG Sales, Broker Management, Wholesale Distribution
Maryville, Tennessee, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Packaging equipment operation, Machine setup, Quality control, Food safety standards, Preventative maintenance
San Antonio, Texas, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Customer service, Barista skills, Communication skills, Attention to detail, Multitasking
San Antonio, Texas, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Customer service, Team leadership, Inventory management, Staff supervision, Cash handling
San Antonio, Texas, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Customer service, Communication skills, Attention to detail, Multitasking, Basic math
San Antonio, Texas, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Customer Service, Barista Skills, Multitasking, Cash Handling, Communication Skills
Waco, Texas, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Customer service, Communication skills, Attention to detail, Multitasking, Cash handling
Colleyville, Texas, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Customer Service, Team Leadership, Inventory Management, Employee Supervision, Coaching
Richland Hills, Texas, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Customer Service, Team Leadership, Inventory Management, Employee Supervision, Cash Handling
San Antonio, Texas, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Interview Coordination, Workday ATS, Candidate Experience, Talent Acquisition, Time Management
Clarksville, Tennessee, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Customer Service, Team Leadership, Inventory Management, Employee Supervision, Cash Handling
Salt Lake City, Utah, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Product Marketing, Project Management, Cross-functional Collaboration, Integrated Campaign Execution, Market Research
Clarksville, Tennessee, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Customer Service, Beverage Preparation, Cash Handling, Communication Skills, Attention To Detail
Ohio, United States · Remote OK
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Account Management, Strategic Planning, Joint Business Planning, Customer Relationship Management, Sales Forecasting
Frisco, Texas, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Customer Service, Beverage Preparation, Cash Handling, Communication Skills, Attention To Detail
Richland Hills, Texas, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Customer Service, Beverage Preparation, Cash Handling, Communication Skills, Attention To Detail
Colleyville, Texas, United States · On-site
Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most important…
Skills: Store Operations, P&L Management, Customer Service, Staff Supervision, Inventory Management
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The Shift Lead assists the General Manager in executing daily store operations, including managing inventory and supervising floor staff. They are responsible for ensuring excellent customer service, maintaining store cleanliness, and preparing quality food and beverage products.
Candidates must have at least 3 years of experience in QSR, retail, or hospitality, with 2 years of supervisory experience preferred. The role requires strong leadership, communication skills, and the ability to work a flexible schedule including weekends and holidays.
Mission Statement:
We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most importantly, our customers! We are more than a product and more than a company; we are a culture. A culture full of motivated people who roll up their sleeves and get the job done with integrity, love, innovation, and radical transparency. Join us as we take action on our commitment to provide quality coffee and give back to the veteran and first responder communities and those who support it.
Delivers exceptional customer service
Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
Provides clear, specific, and timely coaching and feedback to associates to ensure adherence to all company policies and procedures as well as emphasis on the customer experience.
Proactively responds to customer and store needs: escalates feedback & concerns to store management.
Prepares quality beverages and food products according to BRCC standards.
Follows health, safety and sanitation guidelines for all products.
Responsible for scheduling and covering breaks and meals of floor staff.
Assists with other duties as directed by General Manager.
Education & Skill Requirements
3+ years experience in QSR, customer service, retail, or hospitality environment
2+ years of retail supervisory experience preferred
Excellent customer service skills
Ability to lead and motivate a team
Ability to multitask and prioritize work of self and others in a fast-paced environment
Experience with cash handling and safety and security.
Demonstrated track record of coaching & developing others.
Competency in written & verbal communication
Basic computer skills
Ability to work a flexible schedule (i.e. early mornings, nights, weekends, holidays)
Physical Requirements
While performing the duties of this job, the employee is regularly required to stand, sit, stoop, kneel; talk, hear, and use hands and fingers to operate a computer, keyboard and telephone.
Specific vision abilities required by this job include close vision requirements due to computer work
Ability to hear and communicate through a headset
Light to moderate lifting is required
Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
Ability to work in a confined area.
The anticipated base salary range for this position is listed below. Actual compensation will be determined based on several job-related factors, including the candidate’s relevant experience, skills, qualifications, internal equity, geographic location, and business needs.
This range represents the Company’s current good-faith estimate of the compensation expected to be offered for this position at the time of posting. It does not include the value of benefits, bonuses, incentives, equity, or other forms of compensation that may be available, as applicable. The Company reserves the right to modify this range in the future based on changing business or market conditions.
Retail (Non-Exempt)Agency Disclaimer:
Black Rifle Coffee Company does not accept unsolicited resumes from staffing agencies, search firms, or third parties. Any resume submitted in the absence of a signed agreement will become the property of Black Rifle Coffee Company, and no fee will be paid. Please do not contact our team regarding recruiting services.
Black Rifle Coffee Company is a veteran founded coffee company serving premium coffee to people who love America.
America's Coffee Company. Veteran founded. BRCC specializes in roasting high quality, small batch coffees.
Offices: 1144 S 500 W, Salt Lake City, UT 84101, US · San Antonio, Texas 78201, US · Manchester, TN 37355, US
Black Rifle Coffee Company is a veteran founded coffee company serving premium coffee to people who love America.
America's Coffee Company. Veteran founded. BRCC specializes in roasting high quality, small batch coffees.
Offices: 1144 S 500 W, Salt Lake City, UT 84101, US · San Antonio, Texas 78201, US · Manchester, TN 37355, US
