New York, New York, United States · On-site
$120k–$150k/yr
What’s the role? Bilt is looking for a Senior Manager, Lifecycle Marketing to own activation and retention of Bilt Rewards members and network partners. You'll design highly personalized user journeys across email, push,…
Skills: Lifecycle Marketing, Braze, Liquid, HTML, CSS
United States · Hybrid
$50k–$55k/yr
What's the role? As a Customer Support Team Member, you will serve as the first point of contact for our members through chat support and handling support tickets. Please note, this role will require a nights, overnights…
Skills: Chat Support, Ticket Handling, Triage, Customer Service, Written Communication
New York, New York, United States · On-site
$80k–$100k/yr
What's the role? Bilt's Finance team is growing, and we're looking for a Accounting and Finance Operations Analyst to own the day-to-day engine of our finance and accounting operations. Reporting directly to the Controll…
Skills: Accounts Payable, Corporate Card Management, Expense Management, Financial Analysis, Vendor Management
United States · Remote OK
$65k–$80k/yr
What’s the role? We're looking for a motivated and detail-oriented Personal and Corporate Travel Advisor to join the Bilt Travel Pod. In this role, you'll be the frontline point of contact for Bilt members navigating tra…
Skills: Customer Service, Hospitality, GDS, Written Communication, Verbal Communication
New York, New York, United States · On-site
$175k–$280k/yr
What’s the role? As a Senior Full Stack Engineer, you'll work on high-impact projects that directly shape how our members interact with Bilt's most exciting initiatives. From powering our hit game show "Rent Free" to dev…
Skills: React, TypeScript, Node.js, Next.js, React Native
New York, New York, United States · On-site
$100k–$130k/yr
What's the role? The Senior Manager of Events and Experiences at Bilt will be responsible for overseeing and scaling our repeatable Rent Day experiences while working closely with the Events & Experiences team to ensure …
Skills: Event Management, Vendor Management, Budgeting, Logistical Planning, Cross-functional Leadership
New York, New York, United States · On-site
$150k–$200k/yr
What’s the role? We are looking for an experienced data professional to join our high-performing team that is transforming the future of renting, home ownership, and rewards. You will play a key role driving business gro…
Skills: SQL, BigQuery, dbt, Data Modeling, CDC
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Own the activation and retention of Bilt Rewards members by designing personalized user journeys across email, push, and text. Collaborate with product and engineering teams to implement lifecycle programming and monitor performance via data dashboards.
Requires over 5 years of lifecycle marketing experience with deep expertise in Braze, Liquid, HTML, and CSS. Candidates must be comfortable in a fast-paced startup environment and have experience with martech platforms like Segment and FullStory.
Interactive 3D and XR instructions powering faster work, safer outcomes, and real-world skills development.
BILT is the leading immersive training and digital guidance platform transforming how organizations educate, enable, and support employees, technicians, partners, and customers. Global manufacturers, retailers, and service organizations use BILT to replace static manuals, PDFs, videos, and traditional training with interactive 3D experiences that help people learn by doing. Whether onboarding employees, training field service teams, guiding installers, supporting channel partners, or helping customers assemble, install, maintain, repair, and operate products, BILT delivers step-by-step guidance that improves performance, consistency, and confidence. As products and processes become more complex, organizations face growing challenges related to workforce turnover, labor shortages, support costs, and rising customer expectations. BILT helps by accelerating proficiency, reducing errors, improving first-time success rates, and standardizing knowledge across global operations. The platform supports workforce onboarding, technical training, field service enablement, dealer and distributor education, assembly and installation guidance, maintenance procedures, repair workflows, operational readiness, and product support. Organizations can deploy multilingual experiences worldwide while maintaining consistency across teams, regions, and channels. Beyond guidance and training, BILT strengthens engagement across the product lifecycle through product registration, warranty activation, maintenance support, replacement parts identification, and retention initiatives. Built-in analytics help organizations identify friction points, improve training effectiveness, optimize service delivery, and enhance user experiences. From workforce development and field service excellence to customer onboarding and product lifecycle support, BILT is helping organizations build the future of immersive learning, digital guidance, and connected product experiences.
Offices: 1000 Nolen Drive, #400, Grapevine, Texas 76051, US
Interactive 3D and XR instructions powering faster work, safer outcomes, and real-world skills development.
BILT is the leading immersive training and digital guidance platform transforming how organizations educate, enable, and support employees, technicians, partners, and customers. Global manufacturers, retailers, and service organizations use BILT to replace static manuals, PDFs, videos, and traditional training with interactive 3D experiences that help people learn by doing. Whether onboarding employees, training field service teams, guiding installers, supporting channel partners, or helping customers assemble, install, maintain, repair, and operate products, BILT delivers step-by-step guidance that improves performance, consistency, and confidence. As products and processes become more complex, organizations face growing challenges related to workforce turnover, labor shortages, support costs, and rising customer expectations. BILT helps by accelerating proficiency, reducing errors, improving first-time success rates, and standardizing knowledge across global operations. The platform supports workforce onboarding, technical training, field service enablement, dealer and distributor education, assembly and installation guidance, maintenance procedures, repair workflows, operational readiness, and product support. Organizations can deploy multilingual experiences worldwide while maintaining consistency across teams, regions, and channels. Beyond guidance and training, BILT strengthens engagement across the product lifecycle through product registration, warranty activation, maintenance support, replacement parts identification, and retention initiatives. Built-in analytics help organizations identify friction points, improve training effectiveness, optimize service delivery, and enhance user experiences. From workforce development and field service excellence to customer onboarding and product lifecycle support, BILT is helping organizations build the future of immersive learning, digital guidance, and connected product experiences.
Offices: 1000 Nolen Drive, #400, Grapevine, Texas 76051, US
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