Victoria, British Columbia, Canada · On-site
Role: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and repair in a positive and profession…
Skills: Hardware troubleshooting, Connectivity troubleshooting, POS systems, Network infrastructure, Cabling
Canada · Remote Solely
Role: To provide the first line of support for all computer related Software/Hardware and telecommunications requests. Duties and Responsibilities: Answer, evaluate and prioritize incoming telephone calls, voicemail, ema…
Skills: PC Troubleshooting, Hardware Support, Software Support, Mobile Support, Networking
Montreal, Quebec, Canada · On-site
Rôle : S'occuper du service technique chez des clients de BFG Enterprise Services de l'ensemble du Canada, en réalisant des activités de dépannage et de réparation de la connectivité et du matériel de manière positive et…
Skills: Hardware troubleshooting, Connectivity troubleshooting, POS systems, Network infrastructure, Cabling
Toronto, Ontario, Canada · On-site
$70k–$85k/yr
The Project Manager is responsible for the successful planning, execution, and delivery of assigned divisional projects. This role leads cross-functional teams, manages project schedules, and ensures all deliverables are…
Skills: Project Management, Leadership, Budget Management, Stakeholder Management, Risk Assessment
Calgary, Alberta, Canada · On-site
$25/hr–$30/hr
Role: The Implementation Technician is responsible for installing, configuring, and supporting network infrastructure and communications hardware in retail and commercial environments. This role ensures all cabling and s…
Skills: Structured cabling, Network infrastructure, Hardware installation, Troubleshooting, Cat5e
Vancouver, British Columbia, Canada · On-site
$25/hr–$30/hr
Role: The Implementation Technician is responsible for installing, configuring, and supporting network infrastructure and communications hardware in retail and commercial environments. This role ensures all cabling and s…
Skills: Structured cabling, Network infrastructure, Hardware installation, Troubleshooting, Technical drawing interpretation
St. John's, Newfoundland and Labrador, Canada · On-site
$25/hr–$30/hr
Role: The Implementation Technician is responsible for installing, configuring, and supporting network infrastructure and communications hardware in retail and commercial environments. This role ensures all cabling and s…
Skills: Structured cabling, Network infrastructure, Hardware installation, Troubleshooting, Technical drawing interpretation
Toronto, Ontario, Canada · On-site
$25/hr–$30/hr
Role: The Implementation Technician is responsible for installing, configuring, and supporting network infrastructure and communications hardware in retail and commercial environments. This role ensures all cabling and s…
Skills: Structured cabling, Network infrastructure, Hardware installation, Troubleshooting, Cat5e
Ottawa, Ontario, Canada · On-site
$25/hr–$30/hr
Role: The Implementation Technician is responsible for installing, configuring, and supporting network infrastructure and communications hardware in retail and commercial environments. This role ensures all cabling and s…
Skills: Structured cabling, Network infrastructure, Hardware installation, Troubleshooting, Cat5e
Halifax, Nova Scotia, Canada · On-site
$25/hr–$30/hr
Role: The Implementation Technician is responsible for installing, configuring, and supporting network infrastructure and communications hardware in retail and commercial environments. This role ensures all cabling and s…
Skills: Structured cabling, Network infrastructure, Hardware installation, Troubleshooting, Cat5e
On-site
$25/hr–$30/hr
Role: The Implementation Technician is responsible for installing, configuring, and supporting network infrastructure and communications hardware in retail and commercial environments. This role ensures all cabling and s…
Skills: Structured cabling, Network infrastructure, Hardware installation, Troubleshooting, Technical drawing interpretation
Montreal, Quebec, Canada · On-site
$25/hr–$30/hr
Le technicien en mise en œuvre est responsable de l'installation, de la configuration et du support des infrastructures réseau et du matériel de communication dans des environnements commerciaux et de vente au détail. Ce…
Skills: Structured cabling, Network infrastructure, Hardware installation, Troubleshooting, Cat5e
Thunder Bay, Ontario, Canada · On-site
$23/hr–$33/hr
Responsibilities: Work in a safe manner, observing all Health & Safety policies and procedures. Read and interpret diagrams, drawings, and specifications. Prepare layouts for machinery and controls. Install underground w…
Skills: Electrical installation, Blueprint reading, Wiring, Troubleshooting, Circuit testing
Thunder Bay, Ontario, Canada · On-site
Role: Responsible for laying out, assembling, installing, testing, troubleshooting and repairing electrical wiring, fixtures, and control devices. Responsibilities: Read and interpret drawings, circuit diagrams and elect…
Skills: Electrical wiring, Circuit diagrams, Troubleshooting, Electrical code compliance, Installation of lighting fixtures
Hybrid
$48k–$56k/yr
About The Role The Talent Acquisition Coordinator is a key entry-level role within our HR team, with primary responsibility for full-cycle recruitment across our national workforce. Approximately 70% of the role is recru…
Skills: Full-cycle recruitment, HRIS administration, Employee relations, Candidate sourcing, Interview coordination
Calgary, Alberta, Canada · On-site
Role Summary: The Electrical Foreman is responsible for coordinating, scheduling, and overseeing workflow within the assigned project crew while managing the day-to-day operations of the job site. In addition to supervis…
Skills: Electrical systems maintenance, Blueprint reading, Circuit troubleshooting, Team leadership, Project scheduling
Winnipeg, Manitoba, Canada · On-site
$25/hr–$30/hr
Role: The Implementation Technician is responsible for installing, configuring, and supporting network infrastructure and communications hardware in retail and commercial environments. This role ensures all cabling and s…
Skills: Structured cabling, Network infrastructure, Hardware installation, Troubleshooting, Cat5e
Regina, Saskatchewan, Canada · On-site
$25/hr–$30/hr
Role: The Implementation Technician is responsible for installing, configuring, and supporting network infrastructure and communications hardware in retail and commercial environments. This role ensures all cabling and s…
Skills: Structured cabling, Network infrastructure, Hardware installation, Troubleshooting, Cat5e
Calgary, Alberta, Canada · On-site
$21/hr–$33/hr
Responsibilities: Work in a safe manner, observing all Health & Safety policies and procedures. Read and interpret diagrams, drawings, and specifications. Prepare layouts for machinery and controls. Install underground w…
Skills: Electrical installation, Blueprint reading, Wiring, Circuit testing, Troubleshooting
Calgary, Alberta, Canada · On-site
Role: Responsible for laying out, assembling, installing, testing, troubleshooting and repairing electrical wiring, fixtures, and control devices. Responsibilities: Read and interpret drawings, circuit diagrams and elect…
Skills: Electrical wiring, Circuit diagrams, Troubleshooting, Electrical code compliance, Installation of electrical equipment
Victoria, British Columbia, Canada • On-site
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The Field Service Technician is responsible for performing on-site hardware and connectivity troubleshooting, repairs, and installations at customer locations. They must also document work performed, liaise with the help desk, and maintain a safe, organized work environment.
Candidates must have a university degree in information technology or a related field and 3-5 years of IT field service experience. A valid class 5 driver's license, CompTIA A+ certification, and the ability to lift 75 lbs are mandatory.
Role: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and repair in a positive and professional manner.
Perform connectivity and hardware troubleshooting and repair; Perform outlook set up and administration
Identify and repair hardware issues in a POS environment; Replace scanners, scales, pin pad, printers and workstations
Assure all other on-site support services and repairs are completed by verifying operations and maintaining required quality levels and documenting work performed
Maintain a safe and organized work area by observing all safety policies and procedures, applying required safety training required for the position
Perform travel on a moment’s notice in order to provide support by troubleshooting at BFG customer's sites in assigned area, as required
Be available for rotational shifts (days, afternoons, evenings and weekends) including rotational stand-by 24/7
Prepare field reports, as required
Liaise with Help Desk on escalated issues
Investigate and diagnose customers’ issues by using technical expertise in a timely and professional manner
Install, fish, dress, cross connect and terminate Unshielded Twisted Pair (UTP), co-axial and fibre optic cable
Identify cable pathways
Test, review and troubleshoot installed systems
Install various types of network infrastructure equipment (switches, routers, servers, DSL modems, wireless switches and access points, camera, security systems, network addressing)
Troubleshoot cabling, hardware and network related issues in the field
Operate hand and power tools (i.e. drill)
Apply proficient computer skills and solid knowledge of computer networking
Exhibit positive and professional attitude and behaviour at all times; Interact and communicate respectfully with all BFG parties to resolve field issues
Work independently and collaboratively with other team members to achieve common project/site objectives
Technical Requirements:
CompTIA A+ Certification
Minimum university degree with major in information technology or a related program
Minimum 3 - 5 years of experience working in IT field services, with broad exposure to a variety of software and hardware technologies, or equivalent experience
Experience working in a retail environment with POS systems is required
Experience working with remote management software is an asset
Experience in troubleshooting cabling, hardware and network related issues in the field
Familiarity with network equipment (routers, switches, desktops, printers, servers etc.)
Must have and provide company with valid class 5 driver’s licence and clean abstract for use of company vehicle for travelling to customer sites to provide service
Ability to operate hand and power tools (i.e. drill)
Proficient computer skills and solid knowledge of computer networking
Excellent prioritizing and communication skills
Ability to travel to customers’ sites on short notice over extended periods of time
Ability and availability to work revolving day/night 24/7 shifts, rotational stand-by and on-calls to respond to operational requirements
Must be able to lift up to 75 lbs.
We work with clients across Canada to develop their unique IT strategy and execute with complete in-house sourcing, implementation, field services and customer support.
Offices: 170 Travail Rd, Markham, Ontario L3S, CA
We work with clients across Canada to develop their unique IT strategy and execute with complete in-house sourcing, implementation, field services and customer support.
Offices: 170 Travail Rd, Markham, Ontario L3S, CA
