We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Job Summary

The Senior Enterprise Account Director (Sr EAD) drives disciplined execution of enterprise strategies for complex, multi‑entity health system partnerships. Working in close alignment with the Strategic Customer Vice President (SCVP) who leads enterprise strategy and senior‑most customer relationships. The Sr EAD serves as a trusted execution partner, ensuring enterprise priorities translate into coordinated action, sustained adoption, and measurable results.

Operating within the strategic framework established by the SCVP, the Sr EAD owns critical regional and operational stakeholder relationships and translates system‑level objectives into actionable regional plans that scale across facilities and service lines. The role reinforces executive engagement by advancing initiatives, developing executive‑ready insights, and supporting enterprise governance forums such as QBRs and executive sponsor meetings.

The Senior Enterprise Account Director applies strong executive presence, communication, and influence to drive progress within a highly matrixed environment, leading through credibility rather than authority. In partnership with sales, clinical, marketing, service, solutions, and contracting teams, the SrEAD helps align execution, address barriers, and maintain momentum.

Anchored in a customer‑centric mindset, the Sr EAD partners with customers to diagnose needs, apply BD solutions within the broader enterprise strategy, and support the co‑creation of value propositions, KPIs, and dashboards that demonstrate outcomes. The role also provides experienced leadership in executing complex initiatives including enterprise business reviews, implementations, contracting support, and compliance efforts to ensure disciplined follow‑through, consistency, and enterprise‑level impact.

Key Responsibilities

• Execute enterprise account strategies in close partnership with the Strategic Customer Vice President (SCVP), ensuring enterprise priorities translate into coordinated action and measurable results.

• Translate complex, system‑level objectives into scalable regional and operational execution plans across large health systems.

• Own and manage critical regional and operational stakeholder relationships, building credibility through consistent value delivery and strong follow‑through.

• Support and advance executive‑level engagement by developing executive‑ready insights and materials for QBRs, executive sponsor meetings, and enterprise governance forums.

• Lead through influence within a highly matrixed environment, collaborating across sales, clinical, marketing, service, solutions, and contracting teams to maintain alignment and momentum.

• Partner with customers to diagnose needs and apply BD solutions within the broader enterprise strategy, supporting the co‑creation of value propositions, KPIs, and performance dashboards.

• Lead execution of complex, multi‑stakeholder initiatives including enterprise business reviews, implementations, contracting support, and adoption and compliance efforts.

• Ensure disciplined execution, accountability, and consistency across all enterprise initiatives, delivering sustained adoption and enterprise‑level impact.

Education / Experience:

• Minimum bachelor’s degree

• 5-7+ years managing or supporting large IDN accounts with measurable results

• 5+ years people leadership experience

• 5+ years leading in a complex matrix organization to drive enterprise customer value.

• 5+ years of experience developing & delivering strategic customer solutions

• 3+ years of owning implementation of part of the account strategy in partnership with an SCVP or NVP

• Strong skills in written and verbal communication, analytics and PowerPoint

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:

Potential Discretionary LTI Bonus

Potential reimbursement of vehicle use/mileage

Potential reimbursement of phone use

Health and Well-being Benefits 

Medical coverage 

Health Savings Accounts 

Flexible Spending Accounts 

Dental coverage 

Vision coverage 

Hospital Care Insurance 

Critical Illness Insurance 

Accidental Injury Insurance 

Life and AD&D insurance 

Short-term disability coverage 

Long-term disability insurance 

Long-term care with life insurance 

Other Well-being Resources 

Anxiety management program 

Wellness incentives 

Sleep improvement program 

Diabetes management program 

Virtual physical therapy 

Emotional/mental health support programs 

Weight management programs 

Gastrointestinal health program 

Substance use management program 

Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit 

Retirement and Financial Well-being 

BD 401(k) Plan 

BD Deferred Compensation and Restoration Plan 

529 College Savings Plan 

Financial counseling 

Baxter Credit Union (BCU) 

Daily Pay 

College financial aid and application guidance 

Life Balance Programs 

Paid time off (PTO), including all required State leaves 

Educational assistance/tuition reimbursement 

MetLife Legal Plan 

Group auto and home insurance 

Pet insurance 

Commuter benefits 

Discounts on products and services 

Academic Achievement Scholarship 

Service Recognition Awards 

Employer matching donation 

Workplace accommodations 

Other Life Balance Programs 

Adoption assistance 

Backup day care and eldercare 

Support for neurodivergent adults, children, and caregivers 

Caregiving assistance for elderly and special needs individuals 

Employee Assistance Program (EAP) 

Paid Parental Leave 

Support for fertility, birthing, postpartum, and age-related hormonal changes 

Leave Programs 

Bereavement leaves 

Military leave 

Personal leave 

Family and Medical Leave (FML) 

Jury and Witness Duty Leave

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles. 

$166,400 - $266,200 Base + Incentive

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift