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North Highlands, California, United States · On-site
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Position Summary: Sell new security systems through both self-generated and company provided leads. Ensure customer satisfaction. Job Duties: Generate leads for new sales. Meet with prospective customers in order to sell…
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Skills: Lead Generation, Customer Service, Sales, Communication Skills, Microsoft Word
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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401(k) With Company Match, Paid Training
Posted 32d ago
~40 hrs/week
Responsibilities
Generate leads for new systems from inactive accounts and manage alterations, upgrades, and renewals for existing customers. Proactively meet with clients to ensure satisfaction and resolve account discrepancies.
Requirements
Requires a high school diploma and 1-2 years of experience in sales or customer service. Must possess a valid driver's license, basic proficiency in Word and Excel, and the ability to pass a pre-employment screening.
Full job description
Position Summary: Generate Leads for new systems for inactive/dead accounts, in some situations may be assigned to sell alterations and additions to existing customers and offer general customer assistance.
Responsibilities:
Process alterations, additions, conversions, rate increases, upgrades and renewals.
Meet with customers proactively to ensure they are satisfied.
Resolve problems, discrepancies and answer questions in a manner agreeable to the company and the customer.
Make contact with discontinuing customers in order to maintain account or sign new account with new tenants/owners.
All other miscellaneous responsibilities and other duties as assigned.
Qualifications:
1-2 years experience in sales or customer service required.
High school diploma or equivalent required.
1-2 years post-high school education preferred.
Effective sales, customer service, and communication skills required.
Intermediate Word and basic Excel knowledge required.
Superior organizational and follow up skills required.
Ability to work independently and to be resourceful and creative required.
Miscellaneous office skills required.
Typing 35-40wpm required.
Valid Driver's License and clean driving record required.
Final applicant will need to have the ability to pass a pre-employment screening process.
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
Paid Training and a Clearly Defined Career Path
Sales Mentorship Training Program
Mileage Reimbursement
Alarm System Purchase Plan and Employee Discounts
Benefits; medical, dental, vision, life insurance, long term disability
Whatever you’re protecting, we got you. Custom security and fire services since 1946.
Industry
Security and Investigations
Company size
1,001-5,000 employees
Founded
1946
Headquarters
Concord, CA
LinkedIn followers
6,840
Bay Alarm is a family-owned national security company in operation since 1946. We currently serve and secure over 150,000 residential and commercial customers and employ over 1,200 security professionals.
We're a third-generation family business with simple principles: work hard, be honest, treat each other like family, and deliver the best service possible.
We understand that excellence starts with our employees. That's why we've developed Bay University—our in-house training facility where employees train over 2,000 hours.
We work closely with local organizations and government to ensure customer safety. In doing so, our affiliates allow us to stay up to date with the latest security measures.
The communities that we secure are the same communities where we live. We know what's at stake and are invested to protect it.
Visit our Careers Page to view job descriptions and apply: https://www.bayalarm.com/company/careers/
Offices: 5130 Commercial Circle, Concord, CA 94520, Concord, CA 94520, US · 491 Gianni St, Santa Clara, California 95054, US · 510 Myrtle Ave, 102, South San Francisco, CA 94080, US · 1728 Standard Ave, Glendale, CA 91201, US · 21270 Cabot Blvd, Hayward, California 94545, US
Commercial SecurityFire SystemsAccess Control24 Hour MonitoringCCTVVideo VerificationResidential SecurityLive Video MonitoringPatrol and Guard Servicesand Burglar Alarms
Whatever you’re protecting, we got you. Custom security and fire services since 1946.
Industry
Security and Investigations
Company size
1,001-5,000 employees
Founded
1946
Headquarters
Concord, CA
LinkedIn followers
6,840
Bay Alarm is a family-owned national security company in operation since 1946. We currently serve and secure over 150,000 residential and commercial customers and employ over 1,200 security professionals.
We're a third-generation family business with simple principles: work hard, be honest, treat each other like family, and deliver the best service possible.
We understand that excellence starts with our employees. That's why we've developed Bay University—our in-house training facility where employees train over 2,000 hours.
We work closely with local organizations and government to ensure customer safety. In doing so, our affiliates allow us to stay up to date with the latest security measures.
The communities that we secure are the same communities where we live. We know what's at stake and are invested to protect it.
Visit our Careers Page to view job descriptions and apply: https://www.bayalarm.com/company/careers/
Offices: 5130 Commercial Circle, Concord, CA 94520, Concord, CA 94520, US · 491 Gianni St, Santa Clara, California 95054, US · 510 Myrtle Ave, 102, South San Francisco, CA 94080, US · 1728 Standard Ave, Glendale, CA 91201, US · 21270 Cabot Blvd, Hayward, California 94545, US
Commercial SecurityFire SystemsAccess Control24 Hour MonitoringCCTVVideo VerificationResidential SecurityLive Video MonitoringPatrol and Guard Servicesand Burglar Alarms