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Serve trade customers via counter and phone to provide vehicle parts solutions and process orders accurately. Build strong customer relationships and identify opportunities to upsell related products.
Requirements
Requires customer service experience, a full NZ driver's license, and basic computer skills. A genuine interest in automotive parts and a positive, team-oriented attitude are essential.
Full job description
Company Description
Bapcor Ltd is Asia Pacific’s leading automotive provider of aftermarket accessories, equipment, service and solutions. We host one of the widest ranges of car parts in the world, with brands including Burson, Autobarn, Midas, Truckline, Premier Auto Trade and Baxters.
We’re more than just automotive — we’re a dynamic, purpose-led organisation powered by people. Our Melbourne-based corporate team plays a critical role in shaping the strategy and success of the Bapcor Group.
In joining our team, you’ll be welcomed into a supportive business that spans more than 1,000 locations with over 5,000 team members across Australia, New Zealand and Thailand. We are passionate about our team, with safety and inclusivity at the forefront of everything we do. We’re also passionate about our customers, products, and living our values of:
Doing the right thing
Being in it together
Giving a damn
Getting it done
Job Description
If you’ve got great customer service skills, a full NZ license and a passion for car parts, we’ve got the job for you!
We’re on the lookout for a customer service superstar to join our team – someone who can not only deliver outstanding service but also help our customers choose the right parts to get the job done. This is a full-time role, Monday to Friday (8 am – 5 pm) with alternate Saturday mornings.
What the role involves:
Serving trade customers at the counter and over the phone
Helping customers find the right vehicle parts and solutions
Picking, packing, and processing customer orders accurately
Spotting opportunities to upsell or recommend related products
Building strong relationships with our loyal customer base
Qualifications
What you’ll bring:
Customer service experience (automotive or trade industry experience is a big plus)
Computer skills are a must (basic excel skills are advantageous)
A genuine interest in cars, or parts
Strong communication skills and a positive, can-do attitude
Ability to work in a fast-paced environment and keep things accurate
A team-first approach – everyone pitches in here!
Additional Information
Why join BNT? If you haven’t heard (word spreads fast), BNT is an awesome workplace. Apart from a great culture, you get:
Your birthday off every year
A paid volunteer day annually
Free breakfast every morning
Competitive salary + incentives for results
Exceptional discounts on our products
A flat structure where you’ll work alongside senior leaders
Career growth opportunities with our parent company, Bapcor, which operates across NZ, Australia, and Southeast Asia
We pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that’s fair, free from bias and accessible. If you need to inquire about reasonable accommodation for the application process, please email
Related keywords
Automotive AftermarketTrade CustomersVehicle PartsOrder PickingOrder PackingBapcorBNTRetail SalesInventory ProcessingCustomer Support
Asia Pacific's leading provider of vehicle parts, accessories, equipment, service and solutions.
Industry
Motor Vehicle Manufacturing
Company size
5,001-10,000 employees
Founded
1971
Headquarters
Mount Waverley, Victoria
LinkedIn followers
17,191
Total funding
$1.2B
You may not have heard of Bapcor, but you will know our brands. Our businesses – including Burson, Autobarn, Midas, Truckline, BNT and JAS – are inside cars, on four-wheel drives and all over trucks.
Our core business spans the end-to-end aftermarket supply chain covering trade, retail, networks and service.
As an ASX listed company with nearly 900 stores and sites across Australia, New Zealand and Asia, our aspiration is to drive sustainable growth and be obsessive about the customer.
Our 5,000+ team members are serious about safety, inclusion and being there for what matters most.
For career queries, email [email protected].
Offices: 327 Ferntree Gully Rd, Mount Waverley, Victoria 3149, AU
automotive aftermarketcar partscar accessoriesand trade supply to mechanics and workshopsTransportationRetailAutomotive
Asia Pacific's leading provider of vehicle parts, accessories, equipment, service and solutions.
Industry
Motor Vehicle Manufacturing
Company size
5,001-10,000 employees
Founded
1971
Headquarters
Mount Waverley, Victoria
LinkedIn followers
17,191
Total funding
$1.2B
You may not have heard of Bapcor, but you will know our brands. Our businesses – including Burson, Autobarn, Midas, Truckline, BNT and JAS – are inside cars, on four-wheel drives and all over trucks.
Our core business spans the end-to-end aftermarket supply chain covering trade, retail, networks and service.
As an ASX listed company with nearly 900 stores and sites across Australia, New Zealand and Asia, our aspiration is to drive sustainable growth and be obsessive about the customer.
Our 5,000+ team members are serious about safety, inclusion and being there for what matters most.
For career queries, email [email protected].
Offices: 327 Ferntree Gully Rd, Mount Waverley, Victoria 3149, AU
automotive aftermarketcar partscar accessoriesand trade supply to mechanics and workshopsTransportationRetailAutomotive