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Other
Posted 3d ago
~40 hrs/week
Responsibilities
The Personal Banker provides customer sales and service support by identifying financial needs and recommending appropriate products. They are responsible for opening new accounts, fostering client relationships, and assisting with digital banking tools.
Requirements
The role requires a highly motivated, customer-oriented individual who is technically adept and a strong team player. No specific degree or years of experience are listed, but the ability to perform consultative conversations and meet sales objectives is essential.
Full job description
Job DetailsJob Location: Hazleton, PA 18201Who We Are: Founded in 1902, we have grown to meet the expanding financial needs of the communities we serve. Recognized both regionally and nationally for our exceptional client experience, we are an industry leader—embracing technology and continuously adding new products to best serve our clients.
Why Work at Fidelity? For over a decade, Fidelity Bank has been ranked among the area’s top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision is to be the best bank for the community. In 2025, our bankers contributed more than 6,200 hours of volunteer service and helped donate over $1.6 million to nonprofit organizations across our markets. We're looking to hire top talent to join us in serving our community partners. Job Description:We are looking for a highly motivated and customer-oriented individual to join our team in our Hazleton Branch. In this role, you will perform a variety of duties that support the customer sales and service functions of our branch. You will be responsible for assisting customers with their transactions, coordinating work within the branch, and ensuring efficient communication across departments. This is a dynamic role that requires flexibility based on the branch's customer volume and service needs. Come work for one of the top community banks in the country! Our Fidelity Bankers work to provide clients with the very best experience, whether completing a simple transaction, or having a more in-depth consultative discussion. Personal Bankers assist clients with a variety of banking needs like opening new accounts, educating them on products and services, and demonstrating the ease-of-use of mobile and digital banking tools, while working to achieve established customer service and sales objectives. Our most successful bankers truly care about people, are technically adept, and like to be an active part of a team. The Bank provides all the training and mentorship you need to support your success as a Fidelity Banker.
Key Responsibilities
Customer Sales and Service Support
Provide an engaging experience for all customers (internal and external) through a committed execution of the Fidelity Model Experience and by embodying the organization’s core values. Engage with customers to identify their financial needs and make appropriate product recommendations. Assist customers in achieving their financial goals through consultative conversations. Foster relationships with existing customers to identify cross-selling opportunities and support customer retention and growth. Provide direct service on deposit products and services, including completing necessary documentation and performing point-of-sale processing. Solicit new business from prospective customers and nurture ongoing relationships with current customers to ensure continued growth.
Fidelity Discount & Deposit Bank is an Equal Opportunity Employer. We comply with all applicable federal, state, and local EEO laws, including OFCCP guidelines.
Committed to being the best bank for our clients to bank, our Bankers to work, and our community to prosper since 1902.
Industry
Banking
Company size
201-500 employees
Founded
1902
Headquarters
Scranton, Pennsylvania
LinkedIn followers
2,891
Fidelity Bank has over 123 years of exceeding its clients' expectations with engaging and client-focused employees who listen, understand, and recommend the products and services that best suit YOU. The team of Fidelity Bankers focuses on serving as trusted financial advisors to its clients and acting as a financial partner for your family or business.
Headquartered in Northeastern Pennsylvania, Fidelity Bank has 21 branch offices throughout the Scranton/Wilkes-Barre area and the Lehigh Valley, as well as full-service Trust & Investment divisions, a dedicated Mortgage Center, a complete line of business and commercial banking products and services, and 24 hour a day, 7 day a week accessibility.
Member FDIC. Equal Housing Lender. SBA Preferred Lender.
Offices: 507 Linden St, Scranton, Pennsylvania 18503, US
BankingCommunitiesProfessional ServicesFinancial ServicesVenture Capital
Committed to being the best bank for our clients to bank, our Bankers to work, and our community to prosper since 1902.
Industry
Banking
Company size
201-500 employees
Founded
1902
Headquarters
Scranton, Pennsylvania
LinkedIn followers
2,891
Fidelity Bank has over 123 years of exceeding its clients' expectations with engaging and client-focused employees who listen, understand, and recommend the products and services that best suit YOU. The team of Fidelity Bankers focuses on serving as trusted financial advisors to its clients and acting as a financial partner for your family or business.
Headquartered in Northeastern Pennsylvania, Fidelity Bank has 21 branch offices throughout the Scranton/Wilkes-Barre area and the Lehigh Valley, as well as full-service Trust & Investment divisions, a dedicated Mortgage Center, a complete line of business and commercial banking products and services, and 24 hour a day, 7 day a week accessibility.
Member FDIC. Equal Housing Lender. SBA Preferred Lender.
Offices: 507 Linden St, Scranton, Pennsylvania 18503, US
BankingCommunitiesProfessional ServicesFinancial ServicesVenture Capital