Business Banking Centralized Specialist - Tampa, FL
Tampa, Florida, United States · On-site
Mid level$3.6B raised
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our cl…
Job Description: Job Title: Feature Lead - Technology Corporate Title: Vice President Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through …
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Account Management, Attention To Detail, Collaboration, Recording/Organizing Information, Written Communications
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Account Management, Attention To Detail, Collaboration, Recording/Organizing Information, Written Communications
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Ponte Vedra Beach, Florida, United States · Hybrid
Mid level$3.6B raised
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Active Listening, Adaptability, Attention To Detail, Emotional Intelligence, Prioritization
Sr. Marketing Director - Digital Discovery and Marketing Integration
San Francisco, California, United States · Hybrid
$125k–$185k/yr
Senior+$3.6B raised
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Collaboration, Customer and Client Focus, Decision Making, Product Marketing and Branding, Strategic Thinking
Financial Solutions Advisor - Registration Candidate - Sierra Vista Area
Sierra Vista, Arizona, United States · On-site
Entry level$3.6B raised
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Job Description: The Restaurants team at BofA Research is responsible for covering approximately 24 listed companies across the restaurant and foodservice distributors sectors. In addition to coverage of publicly traded …
Charlotte, North Carolina, United States · On-site
Senior$3.6B raised
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Data Management, Data Modeling, Data Quality Management, Reporting, Data Governance
Washington, District of Columbia, United States · Hybrid
$26/hr–$45/hr
Mid level$3.6B raised
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Senior Banker II - Hingham Lincoln Financial Center
Hingham, Massachusetts, United States · On-site
$26/hr–$32/hr
Mid level$3.6B raised
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Active Listening, Business Acumen, Customer And Client Focus, Oral Communications, Problem Solving
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Service Delivery Consult (GHR) - Pay Service Delivery
Pennington, Alabama, United States · On-site
$77k–$110k/yr
Mid level$3.6B raised
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: C#, .NET Core, ASP.NET MVC, Razor Pages, Microsoft SQL Server
Financial Crimes Sr. Product Owner/Sr. Business Analyst
New York, New York, United States · On-site
$100k–$160k/yr
Senior$3.6B raised
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Relationship Banker - Charlotte South Rock Hill market, Charlotte, NC Area
Rock Hill, Missouri, United States · On-site
Entry level$3.6B raised
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Adaptability, Business Acumen, Customer And Client Focus, Oral Communications, Problem Solving
Business Banking Centralized Specialist - Tampa, FL
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Full-time
Posted 24d ago
~40 hrs/week
Responsibilities
Provide Small Business products, services, and strategies to clients via telephone to acquire and deepen relationships. Focus on client retention and opening deposit, treasury, and payroll accounts through inbound calls and referrals.
Requirements
Requires a minimum of 2 years of experience in banking, finance, or a call center environment. Candidates must possess strong communication skills and the ability to work effectively in a high-volume call center schedule.
Full job description
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description: This job is responsible for providing Small Business products, services, and strategies to clients over the phone. Key responsibilities include acquiring and deepening client relationships with a focus on client delight and retention through inbound calls and referrals and opening deposit accounts, treasury, and payroll referrals from the financial centers. Job expectations include collaborating with sales and support partners across the enterprise to deliver a seamless one-team approach.
Responsibilities:
Provides Small Business products, services, and strategies to clients through telephone channel
Listens and understands client needs to acquire and deliver financial solutions
Focuses on client delight and relationship retention
Delivers sales and support and partners across the enterprise
Delivers meaningful relationships and partnership
Manages through change
Skills:
Client Solutions Advisory
Oral Communications
Client Experience Branding
Client Management
Customer and Client Focus
Pipeline Management
Referral Management
Coaching
Interpret Relevant Laws, Rules, and Regulations
Risk Management
Written Communications
Required Qualifications:
Can work effectively and efficiently in a high call volume environment
Excellent verbal and written communication skills
Strong customer service skills
Desired Qualifications:
Ability to learn and adapt to ongoing changes and new technology platforms
Experience in receiving and implementing performance feedback and coaching
Able work in a call center schedule environment
Minimum of 2 years Financial/Banking or call center experience
Strong decision-making and problem-solving skills
Proficient knowledge in Microsoft Office and can navigate these and other systems while on the phone with a client
Self-motivated and results-oriented with excellent organizational skills
Experience deepening relationships over the phone with clients
Shift:
1st shift (United States of America)
Hours Per Week:
40
Related keywords
Small Business BankingTreasuryPayrollCall CenterClient RetentionFinancial SolutionsDeposit AccountsPipeline ManagementReferral ManagementRisk ManagementMicrosoft OfficeBanking
Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading.
This LinkedIn company page is moderated. For more information, please visit: https://bit.ly/32FDdQr.
For account issues, please visit: https://bit.ly/2GeTIeP.
Offices: 100 North Tryon Street, Charlotte, NC 28202, US · 16001 Dallas Pkwy, Addison, TX 75001, US · 3123 N Scottsdale Rd, Scottsdale, AZ 85251, US · 135 S La Salle St, Chicago, IL 60603, US · 500 W 7th St, Fort Worth, TX 76102, US
Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading.
This LinkedIn company page is moderated. For more information, please visit: https://bit.ly/32FDdQr.
For account issues, please visit: https://bit.ly/2GeTIeP.
Offices: 100 North Tryon Street, Charlotte, NC 28202, US · 16001 Dallas Pkwy, Addison, TX 75001, US · 3123 N Scottsdale Rd, Scottsdale, AZ 85251, US · 135 S La Salle St, Chicago, IL 60603, US · 500 W 7th St, Fort Worth, TX 76102, US