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Special capital Region of Jakarta, Java, Indonesia · On-site
Mid level
AYANA Hospitality is currently seeking an experienced Outlet Manager to join our team at AYANA Midplaza, Jakarta. As an Outlet Manager, you will be responsible for the overall operation and management of the outlets with…
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Special capital Region of Jakarta, Java, Indonesia · On-site
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Bali, Indonesia · On-site
Mid level
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Outlet Manager - All-day-dining | AYANA Midplaza, JAKARTA
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Full-time
bachelor degree
Posted 20d ago
~40 hrs/week
Responsibilities
Oversee day-to-day operations of hotel outlets, focusing on customer satisfaction and financial performance. Manage staff development, inventory levels, and the implementation of marketing strategies to drive revenue.
Requirements
Requires a minimum of 3 years of hospitality experience and a degree in Hospitality Management or a related field. Candidates must possess strong leadership skills and proficiency in food and beverage operations.
Full job description
AYANA Hospitality is currently seeking an experienced Outlet Manager to join our team at AYANA Midplaza, Jakarta. As an Outlet Manager, you will be responsible for the overall operation and management of the outlets within the hotel. Your role will involve ensuring exceptional customer service, maintaining high quality standards, and achieving revenue targets. You will also be responsible for hiring and training staff, monitoring inventory levels, and implementing marketing strategies to attract new customers.
Responsibilities
Oversee the day-to-day operations of the outlets, including managing staff, schedules, and customer service
Ensure high levels of customer satisfaction by providing a personalized experience and resolving any issues or complaints
Manage inventory and stock levels, including ordering and replenishing supplies
Monitor financial performance of the outlets, including sales, expenses, and profitability
Create and implement marketing strategies to attract new customers and increase revenue
Hire, train, and develop staff members, ensuring they have the necessary skills and knowledge to provide exceptional service
Keep up-to-date with industry trends, competitor offerings, and customer preferences to identify opportunities for improvement
Ensure compliance with health and safety regulations and maintain cleanliness and hygiene standards
Minimum of 3 years' experience in a similar position in the hospitality industry
All-day-dining concept experience will be an advantage
Degree in Hospitality Management or related field
Strong leadership and management skills
Excellent communication and interpersonal skills
Ability to work under pressure and handle multiple tasks
Knowledge of food and beverage operations, including menu planning and cost control
Proficient in Microsoft Office and restaurant management software
AYANA, named after the Sanskrit word for ‘a place of refuge' is a globally respected owner and creator of iconic destinations. We believe hospitality should nurture the wellbeing of our guests and communities. That travel should bring joy, invigorate the senses and enliven the mind. And that our success depends on achieving harmony with self, others and nature. We exist to craft iconic destinations and voyages that provide exceptional service and profound inspiration to our global travelers. For every guest, a place of refuge. That is our pledge.
Offices: Karang Mas Estate, JalanKarang Mas Sejahtera, Jimbaran, Bali 80364, ID · AYANA Komodo, Pantai Waecicu, Labuan Bajo, Nusa Tenggara Timur 86554, ID
AYANA, named after the Sanskrit word for ‘a place of refuge' is a globally respected owner and creator of iconic destinations. We believe hospitality should nurture the wellbeing of our guests and communities. That travel should bring joy, invigorate the senses and enliven the mind. And that our success depends on achieving harmony with self, others and nature. We exist to craft iconic destinations and voyages that provide exceptional service and profound inspiration to our global travelers. For every guest, a place of refuge. That is our pledge.
Offices: Karang Mas Estate, JalanKarang Mas Sejahtera, Jimbaran, Bali 80364, ID · AYANA Komodo, Pantai Waecicu, Labuan Bajo, Nusa Tenggara Timur 86554, ID