JOB BRIEF This position requires a reliable person to be responsible for the overall product delivery process. The ideal candidate will have a sharp business mind, a proven ability to strategize and implement high-level …
Los Angeles County, California, United States · On-site
Senior
JOB BRIEF This position requires a reliable person to be responsible for the overall product delivery process. The ideal candidate will have a sharp business mind, a proven ability to strategize and implement high-level …
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Full-time
bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) & Employer Matching, Company Paid Group Life Insurance, Paid Time Off
Posted 17d ago
~40 hrs/week
Responsibilities
The Program Manager is responsible for the overall product delivery process, managing the order cycle to ensure customer satisfaction and sustainability. They will establish manufacturing plans to optimize revenue and gross profit while leading cross-functional teams to improve operational efficiency.
Requirements
Candidates should possess a BS/BA in Business or a technical discipline, or have over 5 years of equivalent professional experience. Proficiency in ERP/MRP systems and Microsoft Office is required, with manufacturing or account management experience preferred.
Full job description
JOB BRIEF
This position requires a reliable person to be responsible for the overall product delivery process. The ideal candidate will have a sharp business mind, a proven ability to strategize and implement high-level program initiatives. Goal is to manage the entire order cycle as to enhance business development, ensure sustainability and customer satisfaction. Able to conduct quarterly business reviews with the customer.
ROLE OBJECTIVE
The PgM will build a working knowledge of our systems integration process, product and service offerings and general business. This knowledge is used to match the customer’s outsourcing requirements to our operational flow in order to ensure that a consistent, on-time and high-quality product is produced. Strong communication and cross functional team leadership skills are necessary as well.
The PgM will be responsible for establishing a total manufacturing plan to meet the customer’s needs while simultaneously optimizing revenue and gross profit. It is expected that the PgM will implement on-going improvements to enhance the efficiency of the program. Additional Key functions include; material cost savings, improved inventory turns, quality control, on-time delivery, overall customer satisfaction and upselling.
KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Act as a primary contact and escalation path for the customer throughout the life of the program
Help facilitate the New Product Introduction process to ensure mass production readiness
Assist internal teams to optimize profitability and inventory management
Participate in the creation and execution of processes to ensure quality and on time delivery
Provide forecast data to internal teams and/or key suppliers
Contribute in strategic supply chain agreements and material price negotiations
Communicate our manufacturing capabilities and service offerings
Establish strong relationships and support the “team” environment with our customers
Coordinate and participate in business reviews
Consistently look for new opportunities for up selling
Support the sales team as needed to help close new business opportunities within the assigned account
Identify and resolve issues that may arise in the program (technical, quality, supply chain etc.)
Must adhere to Quality Management System.
QUALIFICATIONS, SKILLS AND PREFERRED ATTRIBUTES:
Able to facilitatecommunication between factories and vendors oversea.
Strong oral, written and communication skills
BS/BA in Business or a technical discipline, or 5+ years of equivalent professional experience
Working knowledge of ERP/MRP structure
Good working knowledge of Microsoft Outlook, Word, Excel, Power Point, Visio, and general computer
knowledge. SAP is a plus.
Manufacturing and/or Sales and Account Management experience is a plus
Founded in 1990, Axiomtek is one of the major design and manufacturing companies in the Industrial PC field. Since its establishment, Axiomtek has successfully gained worldwide recognition for its innovative designs and guarantee of total customer satisfaction. At Axiomtek, we design, manufacture, and support award-winning versatile and modularly designed Single Board Computers, Applied Computing Platforms, and Touch Panel Computers, so that customers have a single, reliable, cost-effective source. Axiomtek's wide array of CE, FCC & UL certified products include single board computers, embedded systems and barebone systems, panel computers, medical PC, human machine interfaces, and network security appliances. Our worldwide technical support and sales service among our offices located in Taiwan, USA, Europe, Japan, and China ensures prompt service to customers as well as logistic centers in Taiwan, USA, and China.
Offices: 8F., No. 55, Nanxing Road, Xizhi District, New Taipei City 221, TW · Oxford Street, Peter House, Greater Manchester, M1 5AN, GB · 18138 Rowland St., City of Industry, CA 91748, US · 10A, JingSong Mansion, TaiRan 4 Road of CheGongMiao,, Futian District,, Shenzhen 518040, CN · Elisabeth-Selbert-Str. 21a,, Langenfeld, 40764, DE
Embedded PC and Industrial PCEmbedded Single Board ComputerNetwork AppliancesDigital SignagePanel PCIoT & M2MEdge AIand Edge ComputingHardwareEmbedded Systems
Founded in 1990, Axiomtek is one of the major design and manufacturing companies in the Industrial PC field. Since its establishment, Axiomtek has successfully gained worldwide recognition for its innovative designs and guarantee of total customer satisfaction. At Axiomtek, we design, manufacture, and support award-winning versatile and modularly designed Single Board Computers, Applied Computing Platforms, and Touch Panel Computers, so that customers have a single, reliable, cost-effective source. Axiomtek's wide array of CE, FCC & UL certified products include single board computers, embedded systems and barebone systems, panel computers, medical PC, human machine interfaces, and network security appliances. Our worldwide technical support and sales service among our offices located in Taiwan, USA, Europe, Japan, and China ensures prompt service to customers as well as logistic centers in Taiwan, USA, and China.
Offices: 8F., No. 55, Nanxing Road, Xizhi District, New Taipei City 221, TW · Oxford Street, Peter House, Greater Manchester, M1 5AN, GB · 18138 Rowland St., City of Industry, CA 91748, US · 10A, JingSong Mansion, TaiRan 4 Road of CheGongMiao,, Futian District,, Shenzhen 518040, CN · Elisabeth-Selbert-Str. 21a,, Langenfeld, 40764, DE
Embedded PC and Industrial PCEmbedded Single Board ComputerNetwork AppliancesDigital SignagePanel PCIoT & M2MEdge AIand Edge ComputingHardwareEmbedded Systems