Centennial, Colorado, United States · On-site
$4k–$7k/mo
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize le…
Skills: Customer Experience, Consultative Selling, Automotive Knowledge, Communication Skills, Interpersonal Skills
Harris County, Texas, United States · On-site
The Equity Mining Manager is responsible for driving incremental sales and acquiring additional inventory for their dealership, by actively prospecting our current sales and service databases, as well as identifying conq…
Skills: Leadership, Strategic Thinking, Vehicle Appraisal, Equity Mining, Sales Management
Colorado Springs, Colorado, United States · On-site
$50k–$60k/yr
The Vehicle Acquisition Specialist role is to acquire additional inventory for the dealership by purchasing customer vehicles. Our associates provide an exceptional customer experience, appropriately managing the custome…
Skills: Communication, Interpersonal Skills, Sales, Customer Service, Prospecting
Waco, Texas, United States · On-site
The Tag & Title Associate prepares legal transfer documents for the Department of Motor Vehicles, verifies and makes payoffs on vehicle trade-ins. What are the day-to-day responsibilities?Preparing tag and title document…
Skills: Tag And Title Processing, DMV Documentation, Inventory Control, Bookkeeping, Customer Service
Tempe, Arizona, United States · On-site
The Automotive Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a car…
Skills: Vehicle Repair, Vehicle Maintenance, Diagnostics, Multi-point Inspections, Customer Service
Miami, Florida, United States · On-site
The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer. Sell with Confide…
Skills: Automotive Sales, Customer Experience, Consultative Selling, CRM Software, Interpersonal Communication
Coweta County, Georgia, United States · On-site
The Entry Level Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a ca…
Skills: Vehicle Repair, Vehicle Maintenance, Diagnostic Skills, Multi-point Inspections, Customer Service
Baltimore County, Maryland, United States · On-site
$6k–$11k/mo
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashio…
Skills: Customer Experience, Consultative Selling, Interpersonal Communication, CRM Software, Lead Management
Tempe, Arizona, United States · On-site
$2k–$10k/mo
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashio…
Skills: Communication, Consultative Selling, Interpersonal Skills, Organizational Skills, Customer Experience
Corpus Christi, Texas, United States · On-site
The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department. The service manager will operate the department at maximum production, controlling costs, buildi…
Skills: Leadership, Strategic Thinking, Customer Service, Budget Development, Staff Management
Irving, Texas, United States · On-site
Position Summary: We are seeking a professional, results-driven Loan Counselor I to join our Collections team at AutoNation Finance. This position is responsible for resolving and collecting on delinquent customer accoun…
Skills: Debt Collection, Skip Tracing, Negotiation, Customer Service, Microsoft Office Suite
Thornton, Colorado, United States · On-site
$4k–$7k/mo
As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communica…
Skills: Collision Estimation, Customer Experience, Sales, Communication, Interpersonal Skills
Waco, Texas, United States · On-site
The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-give…
Skills: Vehicle Maintenance, Customer Service, Quick Lube, Technical Documentation, Attention To Detail
Tempe, Arizona, United States · On-site
$3k–$9k/mo
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashio…
Skills: Communication, Interpersonal Skills, Sales, Customer Service, Consultative Selling
Baltimore County, Maryland, United States · On-site
$17/hr–$21/hr
The Porter - New is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. What are the day-to-day responsibilities?Answering phones and greeting all…
Skills: Vehicle Transport, Manual Transmission Driving, Automotive Maintenance, Customer Service, Hand Tools Operation
Jackson Township, Ohio, United States · On-site
The Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Assoc…
Skills: Leadership, Strategic Thinking, People Development, Sales Management, Negotiation
Baltimore County, Maryland, United States · On-site
$15/hr–$21/hr
The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. What are the day-to-day responsibilities?Assist with service write-ups and tagging of customer…
Skills: Vehicle Maintenance, Customer Service, Manual Transmission Driving, Vehicle Inspection, Communication Skills
Harris County, Texas, United States · On-site
$6k–$11k/yr
As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communica…
Skills: Collision Estimation, Customer Experience, Sales, Communication, Interpersonal Skills
Harris County, Texas, United States · On-site
$6k–$11k/mo
As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communica…
Skills: Collision Estimation, Customer Experience, Sales, Insurance Program Knowledge, Communication
Leesburg, Virginia, United States · On-site
The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-give…
Skills: Vehicle Maintenance, Quick Lube Service, Customer Service, Technical Documentation, Attention To Detail
Centennial, Colorado, United States • On-site
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Act as the primary liaison between service technicians and customers to explain vehicle recommendations and suggest up-sell opportunities. Manage the end-to-end service experience, including appointment setting, vehicle inspections, and providing cost and time estimates.
Requires a high school diploma or equivalent and a valid driver's license with a safe driving record. Candidates should demonstrate strong communication skills and a proven ability to provide exceptional customer service.
Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.
Set, confirm and prepare for appointments with customers so they can have a great service experience
Meet or exceed targeted sales goals & the targeted customer satisfaction index
Greet customers in a friendly manner when they arrive
Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
Produce repair orders for customers, including cost and time estimates, with full transparency
Communicate frequently with technicians and parts associates to ensure timely completion of work
Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
Follow up with customers to ensure satisfaction
Gain superior product knowledge to effectively help customers
Provide an exceptional customer experience to drive loyalty
High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior sales experience preferred but not required
Demonstrated communication, consultative, interpersonal and organizational skills
The willingness to follow up with customers
Experience and desire to work with technology
Valid in-state driver’s license and an acceptable, safe driving record
$3500 - $6700
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Less stress. More go.
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
Less stress. More go.
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
