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Collision Director | Body Shop Manager - AutoNation Collison Center Westmont
The Collision Director is responsible for forecasting goals, managing the operating budget, and ensuring the collision center meets financial and operational targets. They also oversee staff recruitment, training, and performance while maintaining high standards for customer service and facility compliance.
Requirements
Candidates must have at least three years of experience in an auto body repair facility and two years of team leadership experience. A high school diploma or equivalent is required, along with advanced knowledge of auto body repair techniques and proficiency in MS Office.
Full job description
As a Collision Director, your excellent communication and follow-up skills will help you develop business through relationships with insurance companies, dealership contacts and other sources to ensure the sales volume meets operating profit targets. You’ll showcase your excellent leadership skills as you supervise and mentor your team, guiding them through professional development and ensuring a high level of engagement. You demonstrate a keen eye for detail as you control expenses and track financial performance metrics for your shop. You also take great pride in your ability to interact with customers, you love to make a great impression and you’re a skilled problem-solver.
Job Responsibilities
Forecast goals and objectives for the collision center
Prepare and /or administer an annual operating budget for the collision center
Understand, keep abreast of and comply with federal, state and local regulations that affect Collision Center operations, such as hazardous waste disposal, safety inspections, OSHA guidelines, Associate safety programs, and EPA air quality standards
Recruit, select, on-boarding and train Associates
Track Associate performance; coach, counsel, develop and retain team
Schedule and monitor work in progress, and appraise completed work for accuracy and quality
Submit and/or maintain Collision Center technicians’ payroll and Associate documentation, including proof of technician certification (e.g., I-CAR, ASE, AC as required by Region and company guidelines)
Establish and maintain good working relationships with other AutoNation dealerships, insurance adjusters and customers to encourage repeat business and referrals
Maintain/manage DRP accounts; communicate changes/status updates to Region Leadership
Ensure customer complaints are handled respectfully and in a timely manner
Ensure Collision Center facilities are appropriately maintained and clutter free, including customer waiting and work areas
Maintain proper business operational documentation and customer repair files
Accountable for compliance to all Collision initiatives
Ensure the collection of accounts receivable on all insurance and wholesale accounts closed
Maintain financial accounts related to Collision Center operations (AR/open RO list/PO schedule) to ensure compliance with accounting guidelines
Ensure closed ROs reflect work performed and are compliant with AutoNation rules on revenue recognition
Ensure the collision center’s parts and supply inventory is maintained per AutoNation Parts reconciliation standards
Requirements
High school diploma or equivalent
Minimum three (3) years’ experience in an auto body repair facility
Minimum two (2) years’ experience leading and developing a team
Strong command of MS Office Suite with a focus on Word, Excel and Outlook
Advanced knowledge of auto body repair techniques and auto repair life cycle
Proven ability to provide an exceptional customer experience
Excellent problem resolution skills
Strong analytical skills; able to prioritize and multi-task
Ability to set and achieve targeted goals.
Demonstrated communication, consultative, interpersonal, and organizational skills.
Must have a valid, in-state driver’s license with an acceptable, safe driving record.
What are the opportunities for career growth?
Our Associates have many choices for career growth and development after success in a Collision Director role. Future opportunities may include:
Regional Collision Director
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.
Yearly Pay Range is expected to be from $80k - $200k
Exciting Benefits and Perks Await You:
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
new vehicle salesused vehicle salesautomotive parts and servicefinance and insurance productsautomotivecarstruckscollisioncollision repairservice center
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
new vehicle salesused vehicle salesautomotive parts and servicefinance and insurance productsautomotivecarstruckscollisioncollision repairservice center