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The Parts Retail Associate is responsible for assisting customers and technicians with automotive parts purchases while maintaining an organized and clean department. They must also manage inventory, handle pricing, and provide exceptional service to drive customer loyalty.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of experience in both an automotive parts department and sales. Strong communication, interpersonal, and organizational skills are required, along with a willingness to learn.
Full job description
The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation.
What are the day-to-day responsibilities?
Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
Stock incoming inventory in the correct location.
Maintain the parts department in clean and orderly manner.
Provide customers with needed information and offer additional sales opportunities.
Create and maintain merchandising display to promote product sales.
Provide an exceptional customer experience to drive loyalty
How will I know if I am successful?
The performance of a Parts Retail Sales Associate is measured by achieving:
Achieve Parts Sales Targets
Achieve Customer Satisfaction Targets
What are the requirements for this job?
Associate must possess Parts aptitude and a willingness to learn the necessary skills to become a qualified Parts associate.
High School diploma or equivalent
Proven ability to provide an exceptional customer experience
One year of experience in an automotive parts department.
One year of sales experience
Demonstrated communication and interpersonal skills
Organization and follow-up skills
Exciting Benefits and Perks Await You:
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
new vehicle salesused vehicle salesautomotive parts and servicefinance and insurance productsautomotivecarstruckscollisioncollision repairservice center
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
new vehicle salesused vehicle salesautomotive parts and servicefinance and insurance productsautomotivecarstruckscollisioncollision repairservice center