Corpus Christi, Texas, United States · On-site
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize le…
Skills: Customer service, Automotive knowledge, Sales, Communication, Consultative selling
Houston, Texas, United States · On-site
The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer. Sell with Confide…
Skills: Automotive sales, Customer service, Communication, Consultative sales, Interpersonal skills
Las Vegas, Nevada, United States · On-site
Paint/Body combo mobile Keep America Moving. Drive your Technician Career with AutoNation. At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive …
Skills: Automotive painting, Body repair, Customer service, Vehicle maintenance, Collision repair
Harris County, Texas, United States · On-site
The Porter-New/Used is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. What are the day-to-day responsibilities? Keeping vehicle lot neat and …
Skills: Automotive maintenance, Vehicle detailing, Manual transmission operation, Lot management, Customer service
Fremont, California, United States · On-site
The e-Commerce Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best …
Skills: Sales management, Team leadership, E-commerce sales, Strategic thinking, Coaching
Carlsbad, California, United States · On-site
$80k–$200k/yr
Working in our no-haggle sales environment, the BMW F&I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sale…
Skills: Automotive sales, Finance and insurance, Credit decisioning, Customer service, Consultative selling
Irving, Texas, United States · On-site
As an Operations Center – Sales Agent, you'll be the first point of contact for customers shopping for their next vehicle. Your role is to build relationships, answer questions, uncover customer needs, and guide shoppers…
Skills: Sales, Customer service, Communication, Relationship building, Appointment setting
Carlsbad, California, United States · On-site
The Porter-New/Used is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. What are the day-to-day responsibilities? Keeping vehicle lot neat and …
Skills: Automotive repair, Vehicle maintenance, Manual transmission operation, Machinery operation, Hand tools
Mesa, Arizona, United States · On-site
The Rental Car Associate is responsible for managing and coordinating the leasing of rental cars to customers. What are the day-to-day responsibilities?Ensure correct presentation of rental forms and finalization of bill…
Skills: Customer service, Communication skills, Inventory control, Fleet management, Billing
Conroe, Texas, United States · On-site
The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department. What are the day-to-day responsibilities?Ask the customer …
Skills: Customer service, Communication skills, Interpersonal skills, Appointment scheduling, Cash handling
Irvine, California, United States · On-site
$28/hr–$30/hr
POSITION SUMMARY The primary objective of this position is the timely and satisfactory resolution of insurance claim situations resulting from damage to or loss of the vehicle, including negotiation of settlements. The i…
Skills: Insurance claims, Negotiation, Customer service, Conflict resolution, Data analysis
Jacksonville, Florida, United States · On-site
The service drive manager greets customers and collects information necessary to repair the problems with their vehicle. This includes following through with the technicians and the customer so the customer is satisfied …
Skills: Leadership, Strategic Thinking, People Development, Customer Service, Staff Supervision
Roseville, California, United States · On-site
The Retail Parts Shipping and Receiving Associate verifies and keeps records on incoming and outgoing shipments and prepares items for shipment. Assures proper control of parts inventory and related administrative functi…
Skills: Shipping, Receiving, Inventory control, Forklift operation, Pallet jack operation
Memphis, Tennessee, United States · On-site
As a Collision Body Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail make you a valuable asset to the team as you ensure repairs are complet…
Skills: Vehicle repair, Body alignment, Welding, Soldering, Frame repair
Bellevue, Washington, United States · On-site
$26/hr
The Entry Level Express/ Automotive Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in A…
Skills: Vehicle maintenance, Automotive repair, Customer service, Attention to detail, Technical troubleshooting
Muskingum County, Ohio, United States · Remote Solely
AutoNation is looking for a Lead Production Control Specialist to support our growing team & business! responsible for preparing legal vehicle transfer documents for the Department of Motor Vehicles, verifying and proces…
Skills: Customer service, Automotive industry knowledge, Title and tag processing, Data entry, Legal document preparation
City of White Plains, New York, United States · On-site
$87k–$110k/yr
About the Role AutoNation is seeking a Software Engineer to build and improve digital platforms used by our customers, Associates, and business operations nationwide. You will develop Java applications and services, coll…
Skills: Java, REST APIs, JSON, OAuth, SQL
Centennial, Colorado, United States · On-site
The Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care…
Skills: Vehicle repair, Vehicle maintenance, Diagnostics, Multi-point inspections, Customer service
Tustin, California, United States · On-site
$18/hr–$22/hr
The Service Detail Technician is responsible for cleaning the interior and exterior surfaces on sales and service vehicles as well as new and used inventory in a safe and efficient manner. Keep America Moving. Drive your…
Skills: Vehicle detailing, Automated car wash operation, Interior vacuuming, Mechanical buffing, Polishing
Harris County, Texas, United States · On-site
The Fleet Sales Associate has the opportunity to identify, consult and sell vehicles to fleet account customers. This role will work within the business community and local government agencies to build relationships and …
Skills: Sales, Business-to-business sales, Consultative selling, Cold-calling, Communication
Corpus Christi, Texas, United States • On-site
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The Service Advisor acts as a liaison between customers and service technicians, explaining repair recommendations and managing the service experience. They are responsible for setting appointments, meeting sales goals, and ensuring customer satisfaction through effective communication and consultative selling.
Candidates must possess a high school diploma or equivalent and a valid driver's license with a safe driving record. Strong communication, interpersonal, and organizational skills are required, along with a desire to work with technology and a proven ability to provide exceptional customer service.
Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.
Set, confirm and prepare for appointments with customers so they can have a great service experience
Meet or exceed targeted sales goals & the targeted customer satisfaction index
Greet customers in a friendly manner when they arrive
Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
Produce repair orders for customers, including cost and time estimates, with full transparency
Communicate frequently with technicians and parts associates to ensure timely completion of work
Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
Follow up with customers to ensure satisfaction
Gain superior product knowledge to effectively help customers
Provide an exceptional customer experience to drive loyalty
High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior sales experience preferred but not required
Demonstrated communication, consultative, interpersonal and organizational skills
The willingness to follow up with customers
Experience and desire to work with technology
Valid in-state driver’s license and an acceptable, safe driving record
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Less stress. More go.
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
Less stress. More go.
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
