Libertyville, Illinois, United States · On-site
$6k–$11k/mo
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize le…
Skills: Customer Experience, Consultative Selling, Automotive Knowledge, Communication, Interpersonal Skills
Plano, Texas, United States · On-site
$48k–$100k/yr
As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communica…
Skills: Collision Estimation, Customer Experience, Sales, Communication, Interpersonal Skills
Fort Worth, Texas, United States · On-site
The e-Commerce Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best …
Skills: Leadership, Strategic Thinking, eCommerce Sales, Team Coaching, Performance Management
Loudoun County, Virginia, United States · On-site
$8k–$13k/mo
The Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Assoc…
Skills: Leadership, Strategic Thinking, People Development, Sales Management, Negotiation
Carlsbad, California, United States · On-site
$50k–$120k/yr
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize le…
Skills: Customer Experience, Consultative Selling, Automotive Knowledge, Communication, Interpersonal Skills
Irvine, California, United States · On-site
The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department. What are the day-to-day responsibilities?Ask the customer …
Skills: Outbound Calling, Appointment Scheduling, Customer Service, Interpersonal Communication, Payment Processing
Santa Clarita, California, United States · On-site
$3k–$8k/mo
The Vehicle Acquisition Specialist (BDC) plays a critical role in supporting dealership inventory growth by sourcing vehicles directly from customers through the “We’ll Buy Your Car” program. This role serves as a founda…
Skills: Customer Experience, Lead Management, Communication, Prospecting, Interpersonal Skills
Bartlett, Tennessee, United States · On-site
The Automotive Technician inspects and services vehicles when they are delivered to the dealer and makes minor repairs or adjustments to place the vehicles in saleable condition. What are the day-to-day responsibilities?…
Skills: Vehicle Inspection, Mechanical Repair, Hand Tools, Engine Tuning, Diagnostics
Baltimore County, Maryland, United States · On-site
The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-give…
Skills: Vehicle Maintenance, Quick Lube Service, Customer Service, Technical Documentation, Attention To Detail
Fort Worth, Texas, United States · On-site
The Non-Certified Technician inspects and services vehicles when they are delivered to the dealer and makes minor repairs or adjustments to place the vehicles in saleable condition. Pay is $23.00 per hour with advancemen…
Skills: Vehicle Inspection, Minor Mechanical Repairs, Hand Tool Operation, Engine Tuning, Manual Transmission Driving
Cobb County, Georgia, United States · On-site
The Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Assoc…
Skills: Leadership, Strategic Thinking, People Development, Sales Management, Vehicle Appraisal
Centennial, Colorado, United States · On-site
$7k–$11k/mo
The Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Assoc…
Skills: Leadership, Strategic Thinking, People Development, Sales Management, Negotiation
Baltimore County, Maryland, United States · On-site
The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-give…
Skills: Vehicle Maintenance, Customer Service, Attention To Detail, Process Adherence, Technical Documentation
Sanford, Florida, United States · On-site
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize le…
Skills: Customer Experience, Consultative Selling, Automotive Knowledge, Communication Skills, Interpersonal Skills
Baltimore County, Maryland, United States · On-site
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashio…
Skills: Communication, Interpersonal Skills, Sales, Customer Service, Consultative Selling
Sanford, Florida, United States · On-site
The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department. The service manager will operate the department at maximum production, controlling costs, buildi…
Skills: Leadership, Strategic Thinking, Customer Service, Budget Development, Staff Management
Centennial, Colorado, United States · On-site
$6k–$10k/mo
The Retail Parts Manager is responsible for running a profitable and efficient parts department. The Retail Parts Manager will accomplish objectives through the use of proper purchasing procedures, inventory control, sta…
Skills: Leadership, Strategic Thinking, Inventory Control, Purchasing Procedures, Budget Administration
Delray Beach, Florida, United States · On-site
The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer. Sell with Confide…
Skills: Communication, Interpersonal Skills, Customer Service, Sales, Organizational Skills
Libertyville, Illinois, United States · On-site
$6k–$11k/mo
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashio…
Skills: Communication, Interpersonal Skills, Customer Service, Sales, Organizational Skills
Centennial, Colorado, United States · On-site
$14/hr–$21/hr
The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. What are the day-to-day responsibilities?Assist with service write-ups and tagging of customer…
Skills: Customer Service, Communication, Interpersonal Skills, Vehicle Maintenance, Driving
Libertyville, Illinois, United States • On-site
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Act as the primary liaison between customers and service technicians to coordinate vehicle repairs and maintenance. Utilize a consultative selling process to recommend necessary services and ensure a high level of customer satisfaction.
Requires a high school diploma, a valid driver's license with a safe driving record, and proven customer service skills. Prior sales experience and a comfort level with technology are preferred.
Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.
Set, confirm and prepare for appointments with customers so they can have a great service experience
Meet or exceed targeted sales goals & the targeted customer satisfaction index
Greet customers in a friendly manner when they arrive
Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
Produce repair orders for customers, including cost and time estimates, with full transparency
Communicate frequently with technicians and parts associates to ensure timely completion of work
Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
Follow up with customers to ensure satisfaction
Gain superior product knowledge to effectively help customers
Provide an exceptional customer experience to drive loyalty
High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior sales experience preferred but not required
Demonstrated communication, consultative, interpersonal and organizational skills
The willingness to follow up with customers
Experience and desire to work with technology
Valid in-state driver’s license and an acceptable, safe driving record
Commission based. $5500 - $11,000 per month.
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Less stress. More go.
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
Less stress. More go.
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
