Jobs at ASM Research (Now Hiring) — 134 open — Page 4

Backup and Recovery Engineer - Journeyman

Arlington County, Virginia, United States · On-site

Mid level

The Backup and Recovery Engineer – Journeyman oversees enterprise backup and recovery operations to ensure data protection and business continuity in a federal or enterprise IT environment. The role implements and manage…

Skills: Enterprise Backup Solutions, Disaster Recovery, Data Recoverability, Capacity Planning, Storage Management

Cloud Engineer & ServiceNow Administrator

Arlington County, Virginia, United States · On-site

Senior

Position Overview The Cloud Engineer & ServiceNow Administrator provides front-line technical support for product, cloud, and service management-related issues in a secure federal environment. This role troubleshoots bas…

Skills: Product Support, ServiceNow Administration, Incident Documentation, Case Management, Networking Troubleshooting

Tier I Service Desk Agent

United States · Remote Solely

Mid level

Tier I Service Desk Agents serve as the initial point of contact for customers seeking technical support or information pertaining to Protective DNS via the Service Desk. This role focuses on delivering exceptional custo…

Skills: Network Security, DNS Protocols, Web Filtering, Cloud-Based Security, Customer Service

ER&R Support Center Analyst

United States · Remote Solely

Mid level

The ER&R Support Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to verification of Marketplace insurance data. The ER&R Support Analyst will ne…

Skills: Customer Service, Data Analysis, CRM Software, Microsoft Excel, Microsoft Word

Service Management Operations Lead

Fairfax County, Virginia, United States · On-site

Senior+

The Service Management Operations Lead oversees day-to-day IT service management operations, ensuring reliable, high-quality service delivery that enhances both customer and workforce experience. The role drives continuo…

Skills: It Service Management, Cx Improvement, Workflow Optimization, Automation Implementation, Workforce Productivity Enhancement

BMC Control-M Operator - 3rd Shift

United States · Remote OK

Entry level

Provides support services for the Production, Scheduling and Controls Team, currently being supported by the existing hosting provider Defense Information Systems Agency (DISA). The Project, Scheduling, and Coordination …

Skills: BMC Control-M, Windows Administration, Unix Administration, Red Hat Administration, SUSE Administration

Asset Manager

District of Columbia, United States · On-site

Senior

The Software and Hardware Asset Manager is responsible for enhancing and maturing the existing IT asset management processes using the agency's implemented ServiceNow Hardware Asset Management (HAM), Software Asset Manag…

Skills: ServiceNow HAM, ServiceNow SAM, ServiceNow ITOM, IT Asset Management, Process Optimization

Postgres SME

Fairfax County, Virginia, United States · On-site

Senior+

We are seeking a highly skilled and experienced Postgres Subject Matter Expert (SME) to join our team in support of a federal client. The ideal candidate will have deep hands-on expertise in architecting, administering, …

Skills: Postgres Administration, Performance Tuning, SQL, PL/pgSQL, Database Architecture

Risk and Vulnerability Threat Analyst I

United States · Remote OK

Mid level

The Risk and Vulnerability Threat Analyst I evaluates enterprise networks, systems, and applications to identify technical vulnerabilities and assess their impact on mission‑critical operations. This entry‑ to mid‑level …

Skills: Vulnerability Scanning, Risk Analysis, Threat Modeling, Configuration Review, Python

Windows & Linux Systems Administrator

District of Columbia, United States · On-site

Senior

We are seeking a skilled and dependable Systems Administrator to join our team at the mid to senior level. This role carries direct responsibility for managing and maintaining enterprise Windows and Linux server infrastr…

Skills: Microsoft SCCM/MECM, Azure Update Management, Group Policy Objects (GPO), Windows Server, Linux Administration

System Administrator – Junior

San Antonio, Texas, United States · On-site

Entry level

The Junior System Administrator supports the daily operation and maintenance of enterprise IT systems to ensure availability, performance, and security in a mission‑critical environment. The role focuses on hands‑on admi…

Skills: System Administration, Windows Server, PowerShell, Bash, Virtualization

System Administrator – Junior

United States · Remote OK

Entry level

The Junior System Administrator supports the daily operation and maintenance of enterprise IT systems to ensure availability, performance, and security in a mission‑critical environment. The role focuses on hands‑on admi…

Skills: System Administration, Windows Server, PowerShell, Bash, Virtualization

Application Developer II (ServiceNow Developer)

United States · Remote OK

Senior

Position Overview The Application Developer II (ServiceNow Developer) is a mid‑level role that designs, develops, and maintains applications on the ServiceNow platform, with a primary focus on IT Service Management (ITSM…

Skills: ServiceNow Development, ITSM, CMDB, CSM, Service Portals

Tier I Supervisor (Shift 3)

Arlington County, Virginia, United States · On-site

Senior

The Supervisor leads day-to-day help desk operations in a fast-paced, SLA-driven support environment. This role oversees team workload distribution, queue health, customer response quality, and service performance while …

Skills: Help Desk Management, SLA Management, Team Leadership, Incident Tracking, Case Management

Project Analyst

United States · Remote OK

Senior

Works on multiple projects and/or programs in support of varying government contracts, including general project oversight in the absence of the Project/Program Manager. Responsible for executing contract deliverables an…

Skills: Project Oversight, Contract Deliverables, Qualitative Analysis, Quantitative Analysis, CMMI/AIMM Processes

Tier I Lead

Arlington County, Virginia, United States · On-site

Senior

The Tier I Lead is responsible for the day-to-day execution and operational leadership of a basic technical project within program and customer guidelines. This role oversees service delivery performance, supports profit…

Skills: Technical Project Execution, Service Delivery, Customer Support Operations, Escalation Management, Resource Planning

Application Developer (ServiceNow Developer)

United States · Remote OK

Senior

Position Overview The Application Developer (ServiceNow Developer) designs, develops, and maintains enterprise applications on the ServiceNow platform, with a primary focus on Customer Service Management (CSM) and Servic…

Skills: ServiceNow Development, Customer Service Management (CSM), Service Portals, JavaScript, Glide API

Customer Support Lead

Fairfax County, Virginia, United States · On-site

Senior+

Customer Support Lead Leads enterprise IT support operations to deliver reliable, secure, and high-quality end-user technology services within a regulated government environment. Oversees service desk operations, inciden…

Skills: IT Service Management (ITSM), Incident Management, Problem Management, Change Management, Team Leadership

Customer Communications Support Manager

Fairfax County, Virginia, United States · On-site

Senior+

Customer Communications Support Manager Leads the enterprise communications portfolio, including VoIP, VTC, and supporting network infrastructure, ensuring secure, reliable, and uninterrupted voice and video services acr…

Skills: Enterprise Communications Management, VoIP, VTC, Network Infrastructure, Service Continuity

Tier I Agent (Shift 3)

Arlington County, Virginia, United States · On-site

Entry level

Position Overview The Tier 1 Agent provides entry-level classified technical support for enterprise storage and systems environments within Federal and Defense programs. This role supports a growing service desk operatio…

Skills: Enterprise Storage, Systems Administration, Backup and Recovery, ITSM, SAN

About ASM Research

Extraordinary Commitment, Extraordinary Results

Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
1978
Headquarters
Fairfax, Virginia
LinkedIn followers
13,193

ASM Research, an Accenture Federal Services Company, is an information solutions integrator and a leading provider of innovative technology solutions and advanced analytical services for the Federal government. Headquartered in Fairfax, Virginia, ASM has over 30 years of experience providing application, software, system, network, database, and reporting solutions. Our extraordinary commitment and unique insight into clients’ information technology (IT), program management, security, healthcare / medical management, education and training management consistently produce extraordinary results. We are always seeking quality individuals to join our team. We offer an employee-friendly work environment, outstanding benefits, and a level of stability rarely found in the government contracting world. We have ongoing needs for Web Applications Developers (ASP.Net), SharePoint Developers, Cyber Security Analysts, QA Analysts, Helpdesk Analysts and Oracle DBAs. You can see a full list of our current openings at http://asmr.com/Opportunities.aspx or send your resume to [email protected]. You can also connect with our corporate recruiter, Chris Gibbons, http://www.linkedin.com/pub/chris-gibbons/0/635/213 or Erik Thompson, https://www.linkedin.com/in/erikthompsonitt. Privacy Policy: https://www.asmr.com/privacy-policy/

Offices: 4050 Legato Road, Suite 1100, Fairfax, Virginia 22033, US · 1777 NE Loop 410, Suite 200, San Antonio, Texas 78217, US

Information TechnologySoftware DevelopmentHelp Desk SupportApplication DevelopmentInformation AssuranceDefense ContractingSystems IntegrationCyber Securityand Healthcare Informatics and TechnologyInformation Technology
View all jobs at ASM Research